Who is Comprehensive Healthcare?
Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.
What are we looking for in a Vice President of Acute Care & Crisis Stabilization?
The purpose of this role is to provide integrated strategic and operational oversight for the organization's crisis care continuum, spanning community-based diversion and short-term inpatient stabilization, ensuring exceptional patient throughput, operational efficiency, and consistent clinical quality across all service delivery platforms, reporting to the EVP.
This position exists to:
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Lead and oversee the acute care and crisis stabilization continuum
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Ensure regulatory compliance and safety standards
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Provide Strategic and Operational Oversight
- Integrate the Crisis Continuum and Flow
- Drive Operational Performance & Consistency
- Ensure Crisis Safety, Quality, and Compliance
- Manage Financial & Contractual Outcomes
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Develop and Mentor Director-Level Leadership
Position Summary:
As a senior leader, this position serves as the cultural and operational anchor for the crisis care continuum. The Vice President cultivates leadership at the Director level, champions core values of compassionate client care and collaborative problem-solving, and drives organizational success through rigorous adherence to safety, quality, and financial stewardship. This leader translates strategic initiatives into consistent operational excellence, empowering teams to deliver high-quality, efficient care across all acute and community-based service lines.
Values: Demonstrates behaviors which contribute to the growth and achievement of Comprehensive’s mission:
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Passion for the Work, Compassion for the Client
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Demonstrates empathy, professionalism, and sound judgment in all interactions
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Prioritizes client safety, dignity, and outcomes
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Maintains composure and effectiveness in high-pressure or emotionally demanding situations
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Customer Service
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Takes ownership of issues and follows through to resolution
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Communicates clearly, honestly, and proactively
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Maintains a solutions-oriented approach and supports both clients and colleagues
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Collaborative Problem Solving
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Engages others to develop effective, aligned solutions
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Communicates openly and works across teams to reduce silos
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Shares accountability for decisions and outcomes
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Leadership Expectation
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Sets clear expectations and holds self and others accountable
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Addresses issues at the appropriate level
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Aligns team performance with organizational goals
Key Success Measures
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Program Capacity, Length of Stay, and Revenue Integrity: Maintains an average facility occupancy rate of at least 90% at each assigned program, ensures average length of stay remains within established program benchmarks and payer-authorized bed days, and keeps payer denials below 10% of total admissions.
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Adherence to Budget: Ensure the combined operating budget for all programs under this VP remains within the organizational goal of ±3% of the approved budget.
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Regulatory Compliance and Safe Transitions: Maintains zero critical regulatory findings across all crisis services and keeps safety incidents during patient transfers and transitions between levels of care below 5% of all completed transitions.
Key Activities:
- Integrate Crisis Continuum and Flow: Oversee and manage the end-to-end patient flow from diversion programs into and out of short-term inpatient crisis units, focusing on reducing avoidable hospitalizations and ensuring seamless transitions across the service lines.
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Drive Operational Performance & Consistency: Translate the EVP’s strategic directives into actionable operational plans for both the community/diversion and inpatient crisis teams, ensuring consistent execution and adherence to standardized care models.
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Ensure Crisis Safety, Quality, and Compliance: Provide expert oversight to mitigate high-acuity risks specific to crisis services, ensuring regulatory compliance and achieving high standards of clinical quality across the entire continuum.
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Manage Financial & Contractual Outcomes: Accountable for the financial performance and resource allocation of both the Community/Diversion and Short-Term Inpatient Crisis departments, ensuring contracted performance targets and utilization metrics are met.
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Develop and Mentor Director-Level Leadership: Provide coaching, mentorship, and performance management to the two reporting directors to cultivate a high-performing, resilient, and accountable leadership team.
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Leadership & Team Development: Provide supervision, coaching, and performance management for staff, establish department goals and accountability standards, support staff development and operational consistency across crisis functions
Skills & Experience:
- Preferred experience in healthcare, behavioral health, or multi-site service environments
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Demonstrated experience in strategic and operational leadership within high-acuity behavioral health or crisis care settings
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Expertise in managing integrated care models, specifically community-based diversion and short-term inpatient stabilization.
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Strong financial acumen with a track record of managing operating budgets and ensuring revenue integrity
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Deep understanding of regulatory compliance requirements and safety standards in crisis services.
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Strong leadership, organizational, and problem-solving skills
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Strong communication and collaboration skills
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Ability to manage multiple operational priorities in fast-paced environments
Physical and Mental Requirements:
Work Environment & Physical Demands
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Primarily operates in office, healthcare, residential, and community-based environments
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Requires frequent movement throughout agency facilities and grounds
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Ability to travel between sites and attend meetings across locations as needed
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Ability to inspect maintenance areas, mechanical systems, rooftops, and operational spaces
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Occasional lifting of up to 50 pounds
Cognitive & Mental Demands
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Ability to manage complex operational priorities and respond effectively to urgent situations
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Ability to analyze operational issues and implement effective solutions
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High level of attention to detail, organization, and accountability
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Ability to exercise sound judgment in high-risk and time-sensitive situations
Emotional & Behavioral Demands
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Ability to work effectively in a behavioral health environment
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Ability to maintain professionalism, composure, and effective decision-making during emergencies or operational disruptions
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Strong interpersonal skills to support collaboration across departments and external partners
Education & Experience:
- Bachelor’s degree in Business Administration, Healthcare Administration, Social Work or related field preferred
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Minimum of (3) years of progressively responsible crisis management experience
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Minimum of (2) years of leadership or supervisory experience
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Experience overseeing multi-site operations and teams
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Valid driver’s license and ability to travel between agency locations
What Comprehensive Healthcare Can Offer You
Training and Development
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A variety of career opportunities in a wide range of settings with room for mobility and promotion
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Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs
Innovative Program & Services
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A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
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Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
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Joint Commission-accredited organization committed to continuous quality improvement
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Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services
Excellent Benefits
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Competitive salaries within our communities and industry
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Healthcare coverage for employee and qualified family members
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Generous vacation, paid holiday and sick leave policies
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Access to Employee Assistance Program services
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Agency-funded retirement plan with contributions equal to 5% of compensation
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Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
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Agency-funded life and disability insurance program
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Financial incentives to further employee education
Equal Opportunity Employer
Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions
