The Application Analyst supports the Information Technology group within the Energy Northwest New Nuclear organization, serving as a technical expert in applications such as JIRA, Box.com, VISION, and Asset Suite. This role involves piloting and implementing software, participating in software selection, and ensuring compliance with Software Quality Assurance processes. The analyst independently formulates system requirements, leads projects, and specializes in application systems analysis and programming, including preparing detailed specifications for software purchase or development.
Responsible for the full lifecycle of business applications, the Application Analyst contributes expertise in systems analysis, development, and problem‑solving. By collaborating with users, vendors, and peer analysts, the analyst identifies and enhances software solutions, supports upgrades, testing, and change management, and helps translate business needs into effective technical solutions. Through thoughtful analysis and technical leadership, this role maintains and improves critical business systems while fostering strong cross‑functional collaboration.
GENERAL SUMMARY
Independently formulates/defines system scope and objectives. Acts as technical expert in one or more highly specialized areas of applications systems analysis and programming. Acts independently under general direction. Provides technical leadership on medium to large projects. May act as an expert in business or functional area. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time and form of desired results. Prepares detailed specifications from which programs will be purchased or written. Has full technical knowledge of all phases of applications systems analysis and programming.
PRINCIPAL ACCOUNTABILITIES
Leads efforts to ensure successful implementation, application, maintenance, upgrade and documentation of assigned applications. Act as the primary point of contact when users experience difficulty and/or need other assistance. Determine solution for process failure and /or integrity issues. Interface with other application analysts as needed to resolve programming or data problems. Design, code, test, and debug programs/ applications of varying complexity. Interface with contractors or junior persons on these activities. Participate in the program or system software upgrade effort, including assisting customers in their testing. Develop and maintain applicable procedures associated with assigned applications. Ensure business processes and rules are captured within software application features.
Write functional specifications and develop validation and verification plans. Approve final test results and receive signoff from data stakeholder. Assist in implementing changes and coordinate with end users and technical resources as needed; point person for reviewing changes with IS Leadership/Work Management team for authorization for production change and scheduling. Document any required work flow changes associated with upgrades. Develop, maintain, and communicate change management plans.
Provide general and application specific technical support to customers to ensure the availability and continuity of business applications or programs in the production environment, from workstations to network servers, drawing on support from other IS staff if needed.
Maintain a solid understanding of the customer's business; including goals, objectives, work processes, and their end product or service.
Interface with vendor's technical support center, search the vendor's website, research the software architecture of application functionality, and learn to use the application tools to assist/coach customers in the implementation of new functions or in troubleshooting process and data problems.
Evaluate work requests; to determine feasibility; develop work plans, cost and schedule estimates, or recommendations by interviewing customers to identify and interpret their requirements and objectives. Interface with customers and team leader to agree on task priorities and to maintain open communications with them on work status, issues, and concerns.
Lead or assist in the preparation of formal system or cross-systems proposals by interviewing customers, peers, and vendors on business and technical requirements to interpret needs and objectives, forecast proposal costs and benefits, and make recommendations as to proposal continuance.
Coordinate the implementation of application changes into production with customers and peers, ensuring changes and/or customizations to program / application objects and processes are clearly identified and packaged for migration and documented in adherence to standards.
Must participate on the Emergency Response team (ERO) when designated.
Must support the biennial refueling outage.
REQUIRED EDUCATION AND EXPERIENCE
Application System Analyst IV
Requires a Bachelor's degree from an accredited college or university in a computer discipline and eight years of directly related IT experience in application programming and analysis. Additional experience in lieu of degree may be considered on a one to one basis. A high school diploma or GED is required.
Application System Analyst III
Requires a Bachelor's degree from an accredited college or university in a computer discipline and five years of directly related IT experience in application programming and analysis. Additional experience in lieu of degree may be considered on a one to one basis. A high school diploma or GED is required.
Application System Analyst II
Requires a Bachelor's degree from an accredited college or university in a computer discipline and three years of directly related IT experience in application programming and analysis. Additional experience in lieu of degree may be considered on a one to one basis. A high school diploma or GED is required.
Application System Analyst I
Requires a Bachelor's degree from an accredited college or university in a computer discipline. Additional experience in lieu of degree may be considered on a one to one basis. A high school diploma or GED is required.
Application System Analyst IV Salary: $126,362 - $189,542
Midpoint: $157,952
Application System Analyst III Salary: $109,870 - $164,806
Midpoint: $137,338
Application System Analyst II Salary: $95,532 - $143,298
Midpoint: $119,415
Application System Analyst I Salary: $83,125 - $124,687
Midpoint: $103,906
Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances.
Offers will be negotiated based on each candidate's qualifications.
This role may be eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.
Energy Northwest (EN) provides a phenomenal benefits package. Washington State also has no state income tax, and the Tri-Cities provides a cost-of-living lower than the national average.
EN offers substantial retirement benefits through three retirement programs including the Washington State Public Employees' Retirement System pension plan (PERS), a 401(k) savings plan with an employer match component, and a 457(b) savings plan. EN also offers multiple options for medical, dental, vision, disability and life insurance coverage. Other voluntary benefits may include flexible spending accounts (FSAs), tuition reimbursement, student loan repayment, childcare subsides, health reimbursement arrangement (HRA VEBA), health savings account (HSA), supplemental life insurances, credit monitoring/identity theft insurance, and more! Qualifying employees will typically start a personal time accrual rate of 160 hours per year and EN provides nine paid holidays throughout the Calander year; personal time accruals grow significantly at various service intervals.
We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability.
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