Quality Assurance Technician
Job Type: Full-time
Location: Richlands, VA
FLSA Status: Non-Exempt
Reports To: Quality Assurance Supervisor
The Quality Assurance Technician is responsible for conducting final inspection checks on cranes deemed complete by the production department, in accordance with Tadano Mantis Corporation guidelines. This role ensures that all crane systems, documentation, and cosmetic standards meet customer expectations and internal quality benchmarks. The technician plays a key role in identifying and resolving non-conforming issues, supporting continuous improvement initiatives, and maintaining safety and compliance throughout the inspection process.
Key Responsibilities
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Review the exterior of cranes for cosmetic appearance and alignment with customer satisfaction standards
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Inspect the interior of cranes to verify control functionality and cosmetic quality
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Operate cranes to ensure all functions are working properly
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Verify accuracy and performance of Load Moment Indicator (LMI) systems (3B6 / AML-C)
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Document non-conforming issues and report findings promptly to the Quality Assurance Manager
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Confirm that all corrections meet Tadano Mantis quality approval standards
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Review crane documentation packages for accuracy and completeness
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Collaborate with production and engineering teams to resolve non-conforming issues in a timely manner Support manufacturing initiatives including 5S, lean manufacturing, process controls, and cost reduction efforts
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Troubleshoot quality issues on the production floor as needed
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Ensure accuracy and calibration of inspection tools
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Complete crane documentation packages including printing, reviewing, and scanning; report missing items to the department supervisor
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Conduct all inspection activities in a safe manner to prevent injury and maintain compliance with safety protocols
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Perform additional duties as assigned by the Quality Assurance Manager
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High school diploma or equivalent
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3–5 years of experience in quality assurance or a related manufacturing role preferred
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Strong safety awareness and adherence to company safety policies
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Ability to read and interpret engineering drawing
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Willingness to learn and apply correct load chart usage and operational standards
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Quality Inspection and Documentation
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Crane Operation and Function Verification
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LMI System Knowledge
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Problem-Solving and Troubleshooting
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Attention to Detail
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Safety and Compliance
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Cross-Functional Collaboration
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Technical Communication
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Time Management
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Continuous Improvement
Americans with Disabilities Act (ADA) Requirements
This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Tadano provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national
origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves
