Top 108 Customer service Jobs in Richmond, In

Customer Service Supervisor 3rd Shift
PSMI —Brookville, OH
- $28 - $32 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Business Administration
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Agent
Holiday Inn Richmond —Richmond, IN
- $14.50 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Entry Level Customer Service Representative
CAP Productions —Richmond, IN
- $700 - $1,200 a week
- Full-time
- 18 years or older
- High school diploma or GED
- Communication skills
Quick Apply
2d
Front Desk Agent
Home2 Richmond —Richmond, IN
- $13 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
10d
Customer Service Associate
Wawa, Inc. —Richmond, IN
- $15.00 - $18.75 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Representative - Quality
Holman Logistics —Richmond, IN
- $19 an hour
- Overtime
- Computer literacy
- Writing skills
- Basic math
Quick Apply
FRONT DESK ASSOCIATE (WILLIAMSBURG)
Peninsula Dermatology Skin Cancer Surgery Center —Williamsburg, IN
- $15 - $24 an hour
- 8 hour shift
- HIPAA
- High school diploma or GED
- Organizational skills
DISPATCHER (FULL TIME)
Crothall Healthcare —Richmond, IN
- $20 - $24 an hour
- Urgently hiring
- Background check
- Hospital
- Mid-level
- Commuter assistance
- Disability insurance
Customer Service Associate II
Dollar Tree —Richmond, IN
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Customer Service Associate I
Dollar Tree —Richmond, IN
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Manager Customer Service
OSBORN LLC —Richmond, IN
- $84,000 - $102,000 a year
- 7 years
- Bachelor's degree
- Team management
Quick Apply
Customer Service
KFC —Richmond, IN
- Evenings as needed
- Basic math
- Quick service & fast food restaurant
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Technician
Ingersoll Rand —Connersville, IN
- Microsoft Excel
- Marketing
- Office
- Health insurance
- Dental insurance
BMV Intermittent Customer Service Representative
State of Indiana —Connersville, IN
- $15.17 an hour
- Seasonal
- Office
- High school diploma or GED
- No degree
- On-the-job training
9d
Customer Experience Associate
Ingersoll Rand —Connersville, IN
- Microsoft Excel
- Marketing
- Office
- Health insurance
- Dental insurance
Customer Service Representative
New Lisbon Telephone Company, Inc. —New Lisbon, IN
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
Customer Service Representative
Pratt Industries —Lewisburg, OH
- High school diploma or GED
- Manufacturing
- Communication skills
Quick Apply
3d
Customer Service Rep. / Cashier
Herdrich Petroleum —Richmond, IN
- $12 - $13 an hour
- Full-time
- Ability to walk for extended periods
- Merchandising
- Ability to stand for extended periods
- Profit sharing
- 401(k)
Quick Apply
Retail Customer Service Supervisor
TJ Maxx —Richmond, IN
- $13.00 - $13.50 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Front Office Receptionist
Family Health Services of Darke County —Greenville, OH
- Email
- Entry level
- Paid holidays
- Paid time off

I want to receive the latest job alert for customer service in richmond, in

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near richmond, in

Customer Service Representative jobs in Richmond, IN

Dispatcher jobs in Richmond, IN

Front Desk Agent jobs in Mackinaw City, MI

Front Desk Agent jobs in Temecula, CA

Front Desk Agent jobs in Eastman, GA

Leasing Agent jobs in Memphis, TN

Hospital Front Desk jobs in New York, NY

Front Desk Agent jobs in Thomaston, GA

It Help Desk jobs in Modesto, CA

Customer Service Agent Airlines jobs in Michigan

Customer Service Representative jobs in Chicago, IL

Patient Service Representative jobs in Las Vegas, NV

Customer Service Representative jobs in Midlothian, VA

Customer Service Representative jobs in Hartford, CT

Customer Service Representative jobs in Lawrence, KS

Customer Service Representative jobs in Pensacola, FL

Customer Service Representative jobs in Davenport, IA

Liquor Sales Representative jobs in Florida

Customer Service Representative jobs in Joplin, MO

Customer Service Representative jobs in Mcdonough, GA

Customer Service Supervisor 3rd Shift

PSMI -
Brookville, OH

Quick Apply

Job Details

Full-time
$28 - $32 an hour
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance

Qualifications

Vendor relationship building
Customer communication
Team development
Schedule management
Bachelor's degree
Business Administration
Process management

Full Job Description

Customer Service Representative Manager

The Customer Service Representative Manager is responsible for promoting customer satisfaction by performing a wide range of customer support, inventory management, procurement, and operational leadership activities. This role proactively identifies and resolves issues to strengthen relationships with both internal and external customers while serving as a primary point of contact for suppliers and vendors.

In addition to daily operational responsibilities, this position provides leadership and direction to team members, ensures departmental goals are achieved, and supports continuous improvement initiatives. Success in this role requires strong communication skills, problem-solving abilities, patience, professionalism, and the ability to effectively manage multiple priorities in a fast-paced environment.

Responsibilities

Management of ordering goods and services while overseeing inventory management systems and order tracking processes. Support procurement activities, vendor negotiations, and cost-control initiatives.
Provide leadership, guidance, and day-to-day direction to customer service and operational support personnel to ensure efficiency, accountability, and high-quality customer service standards.
Monitor employee performance, provide coaching and training, assist with onboarding new team members, and support employee development initiatives.
Actively listen to customers’ needs and concerns, responding in a clear, professional, and courteous manner. Address complaints, troubleshoot issues, offer solutions, and follow up to ensure satisfaction.
Provide countermeasures and contingency plans for all aspects of the program to avoid interruptions in product or service delivery to the GM manufacturing site.
Manage vendor order confirmations to ensure pricing, quantities, and delivery schedules meet operational requirements and customer expectations.
Serve as the primary point of contact for overall inventory system management and purchasing activities.
Communicate operational updates, process changes, inventory concerns, and customer requirements effectively across departments.
Generate summary reports, analyze operational data, and present findings to management to support business decisions and continuous improvement initiatives.
Ensure emergency coverage and maintain accessibility to support customer needs and operational continuity.
Provide timely and accurate updates regarding the status of incoming customer orders and delivery schedules.
Collaborate with internal management teams and customer account leads to establish and maintain appropriate inventory min/max levels and operational metrics based on production schedules.
Process customer billing and partner with the accounting department to resolve accounts receivable (AR), receipt discrepancies, and accounts payable (AP) concerns.
Verify and reconcile customer inventory through effective parts management and routine cycle counts while maintaining accurate inventory levels to support daily operations.
Coordinate daily trucking and logistics activities in partnership with shipping personnel to ensure timely and accurate deliveries.
Produce detailed computer-based reports to support operational planning, forecasting, and decision-making.
Support both internal and external meetings through preparation, communication, scheduling, and follow-up activities.
Prepare and generate required documentation for product shipments while ensuring compliance with company procedures and customer requirements.
Detail product and service features, company policies, and operational procedures accurately to customers and team members.
Effectively prioritize responsibilities while managing communication with multiple customers, vendors, and departments simultaneously.
Support departmental compliance with company policies, safety procedures, and operational standards.
Identify opportunities for process improvements and implement solutions to improve customer satisfaction, inventory accuracy, and operational efficiency.

Qualifications

Bachelor’s Degree in Business Administration, Supply Chain Management, or related field preferred.
Buyer or procurement expertise is strongly preferred.
Previous leadership, supervisory, or management experience preferred.
Excellent verbal and written communication skills with strong active listening and customer service abilities.
Strong organizational, problem-solving, and multitasking skills.
Minimum of two years of customer service experience preferred.
Experience with inventory management, procurement, logistics, or supply chain operations preferred.
Proficiency with Microsoft Office applications, particularly Excel, and related business software systems preferred.

Pay: $28.00 - $32.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in richmond, in

Customer Service Supervisor 3rd Shift

Front Desk Agent

Entry Level Customer Service Representative

Front Desk Agent

Customer Service Associate

Customer Service Representative - Quality

FRONT DESK ASSOCIATE (WILLIAMSBURG)

DISPATCHER (FULL TIME)

Customer Service Associate II

Customer Service Associate I

Manager Customer Service

Customer Service

Customer Service Technician

BMV Intermittent Customer Service Representative

Customer Experience Associate

Customer Service Representative

Customer Service Representative

Customer Service Rep. / Cashier

Retail Customer Service Supervisor

Front Office Receptionist

I want to receive the latest job alert for customer service in richmond, in

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected