Top 30 Computer support Jobs in Richmond, Ky

Hybrid IT Support Technician II - Richmond, KY
Dedicated IT —Richmond, KY
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Digital Curriculum Support Specialist I- 1.0 FTE
Fayette County Public Schools —Lexington, KY
- $27.21 - $40.88 an hour
- Full-time
- Research
- High school diploma or GED
- Public school
8d
EHR Specialist
Healthfirst Bluegrass —Lexington, KY
- $30.56 an hour
- Full-time
- Computer science
- Computer Science
- Associate's degree
Quick Apply
Technical Specialist I
Hyster-Yale Group —Berea, KY
- Full-time
- Computer literacy
- SQL
- Analysis skills
- Profit sharing
- Health insurance
14d
IT Support Technician (Lexington)
Advanced Business Solutions —Lexington, KY
- Full-time
- Mid-level
- Office
- Windows
- Opportunities for advancement
Help Desk Engineer - 46Solutions
Davis H Elliot Company, Inc. —Lexington, KY
- Weekends as needed
- Computer Science
- Pass drug screening
- Research
- Paid training
- Disability insurance
IT Administrative Support
Levy Sector —Lexington, KY
- $18 - $20 an hour
- Full-time
- Background check
- Entry level
- Wellness program
- Paid time off
Quick Apply
4d
IT Student Worker
University of Kentucky —Lexington, KY
- $15 an hour
- Part-time
- Background check
- Writing skills
- Pass drug screening
14d
Field Tech Senior Associate
NTT DATA —Berea, KY
- $21.70 an hour
- Mid-level
- Office
- Windows
- Health savings account
- AD&D insurance
Quick Apply
9d
Geek Squad Agent (Retail Store)
Best Buy —Lexington, KY
- $15 - $18 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Technology Support Assistant
University of Kentucky —Lexington, KY
- $15 an hour
- Part-time
- Background check
- Classroom
- Pass drug screening
13d
Electronic Distribution Specialist
Corpay —Lexington, KY
- Full-time
- Customer service
- Research
- Mid-level
Quick Apply
13d
Data Center Technician
HCL Technologies Limited - Business Services —Lexington, KY
- $75,000 - $80,000 a year
- Email
- Mid-level
- Windows
- 3 years
- AD&D insurance
- Paid holidays
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Lexington, KY
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Student Technology Specialist
University of Kentucky —Lexington, KY
- $13.25 an hour
- Part-time
- Background check
- Computer science
- Computer Science
AI Enablement Manager
Crowe —Lexington, KY
- $87,200 - $179,500 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Mentoring
Quick Apply
6d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Crown and Bridge Technician
Prodirect Dental Lab —United States
- From $50,000 a year
- Full-time
- Background check
- 5 years
- Laboratory experience
- Health insurance
- Dental insurance
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Digital Curriculum Support Specialist I- 1.0 FTE
Fayette County Public Schools —Lexington, KY
Provide Digital Curriculum technical support, training and guidance to School and District users. Research, diagnose, troubleshoot and identify solutions to…
$27.21 - $40.88 an hour
8d

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Level 2 IT Support Engineer
Directec Corporation —Mount Vernon, OH
You will primarily work in a Windows environment, addressing a range of issues from basic help desk inquiries to complex engineering challenges.
$24 - $32 an hour
Quick Apply
22h
IT Support Technician
Metro Early College High School —Columbus, OH
Prepare end user support documentation and knowledge educating clients on procedures for resolving or preventing recurrence of a technical problems.
$44,000 a year
Quick Apply
9d

Show more jobs in cities nearby

I want to receive the latest job alert for computer support in richmond, ky

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

computer support jobs near richmond, ky

Data Center Technician jobs in Lexington, KY

IT Support jobs in Lexington, KY

Technical Support Specialist jobs in Lexington, KY

Technical Specialist jobs in Lexington, KY

Student Technician jobs in Lexington, KY

Curriculum Specialist jobs in Lexington, KY

Data Center Technician jobs in Philadelphia, PA

Data Center Technician jobs in Monroe, LA

Healthcare Data Analyst jobs in Massachusetts

Data Center Technician jobs in Pecos, TX

Data Scientist jobs in Pittsburgh, PA

Sterile Processing Technician jobs in New Hampshire

Data Center Technician jobs in Rhode Island

Overnight Pharmacy Technician jobs in North Carolina

It Support jobs in Queens, NY

Customer Support Email Remote jobs in Ohio

It Support jobs in Grand Junction, CO

It Support jobs in Grand Rapids, MI

It Help Desk jobs in Kentucky

It Jobs Worldwide jobs in Remote

Hybrid IT Support Technician II - Richmond, KY

Dedicated IT -
Richmond, KY

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Implementing network security protocols
Mobile device support
Network hardware support
Email customer support
Healthcare IT hardware components
Vendor coordination
Equipment troubleshooting
Windows
User training (technical support)
High school diploma or GED
Managing clients in a customer support role
DHCP
Email configuration (technical support)
Productivity software support
Desktop (troubleshooting support)
Computer management
Virtualization
Mentoring
Vendor relationship management
DNS
Server virtualization
SharePoint
macOS
Productivity software
VPN management
Technical support via email
Desktop administration
Active Directory management
Ticketing system technical support
Mobile devices

Full Job Description

Dedicated IT

Dedicated IT is a leading MSP (Managed Service Provider) with a niche focus on healthcare. Named #33 on CRN's 2022 Fast Growth 150 List, we are a household name in Healthcare IT. Our people-centric culture, amazing benefits and substantial year over year growth has positioned us as an employer of choice in the Managed Services space.

At Dedicated IT, we are invested in our employees. Their goals, growth, and success (both professional and personal) are a top priority. We offer career planning, career advancement opportunity, education/certification reimbursement, work/life balance, great benefits, and a people-focused culture.

If you would like to know more about Dedicated IT, click the links below:

https://www.linkedin.com/company/dedicated-it/posts/?feedView=all
https://www.glassdoor.com/Reviews/Dedicated-IT-Reviews-E2254858.htm

Location: Richmond, KY
Schedule: Hybrid schedule, an average of 1 day per week onsite with the client in Richmond. Possibility of evolving into a full-time onsite role.
Salary: $60,000 – $70,000 / year

As a Support Technician II at Dedicated IT, you'll be at the heart of helping businesses in the healthcare industry manage their technology, support their teams, and respond to day-to-day needs. Working in our Service Desk, you'll gain hands-on experience with a wide variety of systems, learning to manage technology at all scales. Equipped with modern tools and cutting-edge hardware common to the Enterprise clientele we partner with, you'll have what you need to deliver an exceptional support experience while continually developing your technical skills.

Our Support Technician IIs are customer-focused problem-solvers who provide fast, effective technical support. You'll be the first line of defense, fielding incoming calls, tackling e-mailed tickets, and offering mentorship to your teammates. As the frontline of Dedicated IT, you'll help a diverse range of clients with creative solutions to technical challenges—making a real impact in their daily operations.

We Are Looking for Candidates That Embody Our Core Values:

Collaborate: Leave your ego at the door. None of us is as smart as all of us. Collaboration propels us toward our common goals in a way that benefits the company, its people, and its clients.
Own: Take extreme ownership of your role and establish yourself as the go-to person in your position. Go above and beyond to deliver the right results: when you think sending an email is enough, pick up the phone and CALL.
Dedicated: Model dedication, reliability, and responsibility. Rise to challenges, follow through, improve interpersonal experiences with clients, partners, and colleagues. Position yourself to be the most dedicated on your team every day.
Empathize: See things from different angles and place yourself in others' shoes. Display genuine interest in, care and concern for our clients, partners, and colleagues in every interaction. Observe with the intent to learn and actively listen with the intent to truly hear.

Key Responsibilities for Support Technician - Level 2

Resolve client issues through support tickets, meeting SLA requirements.
Collaborate with clients, Service Delivery Manager, and Team Lead to ensure exceptional service.
Tackle a range of issues, from basic to complex, as requested by end users.
Document detailed notes, track time accurately, and update technical documentation.
Manage email tickets and escalate to Escalation Engineer when needed, providing thorough notes and recommendations.
Mentor teammates and train users on supported software and hardware.
Quickly identify and communicate potential major incidents to the Team Lead.
Troubleshoot and create workarounds when standard procedures don't apply.
Assist with software installations and vendor management for client support.
Maintain timely case follow-up and keep clients updated.
Collaborate on client projects with the fCIO and POD Teammates

Technical Requirements:

Desktop Support: Provide comprehensive support for workstation hardware, software (Windows/Mac OS), and mobile devices, ensuring seamless day-to-day operations for end users.
O365 Administration & Troubleshooting: Manage and troubleshoot Office 365 services, including SharePoint, OneDrive, and other collaboration tools, to enhance team productivity.
Support Ticket Management: Resolve and document support tickets efficiently using ConnectWise, handling support requests via calls, chat, and email with a customer-centric approach.
Network & Connectivity: Perform basic troubleshooting for network issues (DNS, DHCP, VPN) and assist with firewall configurations to ensure secure and reliable connectivity.
Windows & Virtual Server Support: Support Windows environments and virtual servers, managing tasks such as file permissions, Active Directory administration, and more.
EMR/EHR Vendor Coordination: Serve as a liaison for EMR/EHR support through vendor management, ensuring quick and effective issue resolution for critical healthcare applications.
End-User Training & Mentorship: Provide training and mentorship to end users, guiding them through common IT tasks and promoting best practices to enhance their tech confidence and productivity.
Team Collaboration & Mentorship: Collaborate with team members and offer mentorship to junior technicians, sharing knowledge and promoting a culture of continuous learning and growth.
Executive Support & Professional Demeanor: Deliver top-notch, responsive support to executive and senior leadership with a poised, professional demeanor, ensuring their tech needs are handled promptly and efficiently.

Education & Experience Qualifications

Minimum Education: High School Diploma or GED required.
Experience: 2-3 years in a helpdesk or similar advanced technical role, required. Prior experience in a Managed Service Provider (MSP), required.
Healthcare IT Experience: Previous experience in Healthcare IT is preferred, with familiarity in supporting medical clients, EMR systems, and HIPAA compliance.
Technical Proficiency: Experience with ConnectWise preferred; familiarity with troubleshooting medical software and equipment is a plus.

Perks & Benefits

Comprehensive Health Benefits: Including medical, dental, and vision coverage to keep you and your family well.
401K with Company Match: Start planning for your future with our competitive retirement savings plan.
Generous Time Off: Enjoy 8 paid company holidays, 3 weeks of paid time off, plus an additional week of sick leave.
Professional Growth: Take advantage of ongoing learning and development opportunities to advance your career.
People-Focused Culture: Join a team that values work-life balance and a supportive, collaborative environment.

This role periodically requires onsite fieldwork involving physical activity, including bending, kneeling, and crouching, as well as lifting, carrying, pushing, and pulling equipment weighing 60 pounds or more. Additional requirements may include safely climbing ladders, working at elevated heights, and standing or walking for extended durations in various client settings.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Thanks for your interest in Dedicated IT!

Equal Employment Opportunity: Dedicated IT is committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, or any other characteristic protected by law.

Quick Apply

Refine Your Search

computer support jobs in richmond, ky

Hybrid IT Support Technician II - Richmond, KY

Digital Curriculum Support Specialist I- 1.0 FTE

EHR Specialist

Technical Specialist I

IT Support Technician (Lexington)

Help Desk Engineer - 46Solutions

IT Administrative Support

IT Student Worker

Field Tech Senior Associate

Geek Squad Agent (Retail Store)

Technology Support Assistant

Electronic Distribution Specialist

Data Center Technician

Seasonal, Operations Technical Specialist (Part Time)

Student Technology Specialist

AI Enablement Manager

Construction Technical Specialist - Autodesk FORMA ( ACC )

Crown and Bridge Technician

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for computer support in richmond, ky

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected