Top 144 Technical support representative Jobs in Richmond, Tx

End User Support Specialist
City of Sugar Land, TX —Sugar Land, TX
- $58,676.80 - $67,475.20 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
4h
Support Desk Specialist
XPERTECHS —Bellaire, TX
- $44,900 - $67,600 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
IT Help Desk
WN GLOBAL LLC —Houston, TX
- $18 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Quick Apply
Customer Service Representative
Blindster —Houston, TX
- $20 - $22 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Spanish
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Technical Support Representative (Contact/Call Center)
Ezee Fiber —Houston, TX
- Weekends as needed
- Entry level
Quick Apply
Call Center Agent
Houston Zoo —Houston, TX
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Free parking
- Health savings account
Quick Apply
Customer Service Representative
Composites One LLC —Katy, TX
- Background check
- Spanish
- Microsoft Outlook
- Profit sharing
Quick Apply
6d
Outside Sales Representative
3C Industrial, LLC —Houston, TX
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- In-person
- Wellness program
- Health insurance
Quick Apply
Fire/EMS Product Representative & Business Development Leader - Texas
Applied Information Inc. —Texas
- $95,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Public speaking
- Office
- Health insurance
- Dental insurance
Quick Apply
Regional Sales Manager
DSG-Canusa —Texas
- Remote
- Mid-level
- 3 years
- Bachelor's degree
- Wellness program
- Health savings account
Plan & Spec Sales Representative
Roessler Equipment Company Inc. —Houston, TX
- $80,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Business development
- Profit sharing
Quick Apply
2d
Tier 2 MSP Technical Service Representative
Alexaur Technology Services, Inc. —Katy, TX
- $22 - $24 an hour
- Full-time
- Background check
- Software troubleshooting
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Customer Care Specialist (Dental, Vision, & Hearing)
ManhattanLife Insurance & Annuity Company —Houston, TX
- Full-time
- Spanish
- Research
- Office
- Free parking
- Wellness program
Quick Apply
1d
Medical Sales Representative
Rehab Medical —Houston, TX
- $80,000 - $150,000 a year
- Computer literacy
- Mid-level
- Driver's License
- Health savings account
- Dental insurance
Quick Apply
Coag Sales Specialist - Houston, Dallas, Austin, McAllen
Siemens Healthineers —Houston, TX
- $85,600 - $117,700 a year
- Full-time
- Microsoft Outlook
- Current TB test
- Customer service
- Disability insurance
- Health insurance
Inside Sales Representative
C N C MANUFACTURING —Missouri City, TX
- $70,000 - $85,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Representative
DXP Enterprises, Inc. —Houston, TX
- Full-time
- ERP systems
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Customer Service Representative I
Inframark —Katy, TX
- Full-time
- Bilingual
- Background check
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
10d
Customer Service/Sales Representative
Industrial Electronic Supply, Inc. —Houston, TX
- Email
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Profit sharing
- Paid holidays
Quick Apply
Spanish Bilingual Remote Customer Service Representative
VIMO INC —Houston, TX
- $19.00 - $20.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply

I want to receive the latest job alert for technical support representative in richmond, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support representative jobs near richmond, tx

Sales Specialist jobs in Houston, TX

Bilingual Customer Service Associate jobs in Houston, TX

Call Center Representative jobs in Houston, TX

Regional Sales Manager jobs in Dallas, TX

Sales Representative jobs in Houston, TX

Customer Service Representative jobs in Katy, TX

Outside Sales Representative jobs in Houston, TX

Business Development Manager jobs in Texas

Medical Sales Representative jobs in Houston, TX

Customer Care Specialist jobs in Houston, TX

Technical Support Representative jobs in Houston, TX

Customer Service Sales Representative jobs in Houston, TX

Technical Support Specialist jobs in Sugar Land, TX

Helpdesk Specialist jobs in Houston, TX

Customer Service Representative jobs in Houston, TX

Human Resources Specialist jobs in Honolulu, HI

Sales Specialist jobs in Attica, MI

Sales jobs in Dayton, OH

Sales Specialist jobs in Fredericksburg, VA

Sales jobs in Kalamazoo, MI

End User Support Specialist

City of Sugar Land, TX -
Sugar Land, TX

Apply Now

Job Details

Full-time
$58,676.80 - $67,475.20 a year
4 hours ago

Benefits

Health savings account
457(b)
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Pension plan
Work from home
Dependent health insurance coverage
Employee assistance program
Vision insurance
Flexible schedule
Life insurance
Paid sick time

Qualifications

Customer communication
Non-CDL Class C

Full Job Description

Salary

$58,676.80 - $67,475.20 Annually

Location

2700 Town Center Blvd Sugar Land, TX

Job Type

Full-Time

Job Number

2400326

Department

Information Technology

Opening Date

07/24/2026

Closing Date

8/7/2026 5:00 PM Central

The City of Sugar Land is seeking a full-time End User Support Specialist in the Information Technology Department.

Why Should You Join Our Team?

We are a full-service municipality located approximately 20 miles southwest of downtown Houston that invests in our team and offers real opportunities for career growth. We pay our Support Specialists a competitive salary of $28.21 - $32.44 per hour, depending on your qualifications. We also offer great benefits and perks available on your first day of employment, including: City-subsidized health benefits; life and disability insurance; a variety of voluntary benefits; a robust pension plan with TMRS to set you up for a fulfilling retirement; flexible schedules and work from home opportunities, a down-to-earth casual environment and dress code, and a positive team-oriented culture stemming from a long-term commitment to innovation and inclusion. You can even bring your dog and/or cat to work if they have a solid understanding of office decorum.

Benefits At A Glance:

City-subsidized Medical and Dental Insurance with a variety of plan options;
City-paid Basic Life Insurance @ 1x your annual salary and Long-term Disability;
Voluntary Vision, Supplemental Life Coverage (for you and your family), Aflac indemnity plans such as Accident, Cancer, Hospitalization and Critical Illness, Short Term Disability and pre-paid legal benefits through Legal Shield;
9 paid holidays and up to 3 floating holidays to use at your discretion;
A generous vacation package with accruals starting on day 1;
Paid sick leave;
A robust pension plan with TMRS includes your 7% contribution with 2:1 match by the City to set you up for a fulfilling retirement;
You won’t contribute to Social Security, but you can further your retirement income by contributing to a Deferred Compensation (457b) plan;
Longevity pay for each month of service after your first 13 months of employment;
On-site Wellness facilities and programming (mind, body spirit & financial preparedness); and
Access to multiple mental health benefits and resources, including a robust EAP;

If we have your attention… Please. Continue. Reading!

About the City of Sugar Land

The City of Sugar Land, a municipality with a population of 111,026, provides the highest quality of affordable services to meet the needs of its residents. Master-planned communities and welcoming neighborhoods enhance home values and create a sense of belonging. The community offers outstanding schools, libraries, parks, museums, restaurants, entertainment venues, and other resources that make Sugar Land a great place to work, live and raise a family. Sugar Land's aggressive economic development program has created a business-friendly environment, and numerous high-profile regional and international corporations have chosen Sugar Land as their corporate home. Sugar Land is also home to an award-winning regional airport and multiple civic organizations for those interested in the community and government.

We are proud to have been named one of the Top 50 places to live in the United States by The Press of Atlantic City and the Top 25 Best Places to Live for Families by Fortune Magazine. We hire people based on their potential, not just their experience. We have an informal work environment but are serious about what we do. We believe that happy, diverse and talented employees add value to the City. We do our best to hire friendly, professional people who work hard and play well with others. We also promote a healthy work-life balance and personal development.

What success will look like for YOU!

The ideal candidate will provide exceptional customer service by delivering a positive, customer-focused experience. Communicate effectively with both technical and non-technical users, build and maintain collaborative working relationships across City departments, and manage support requests through resolution while keeping customers informed with timely updates and clear communication throughout the process.

The End User Support Specialist serves as the face of Information Technology for City employees, delivering exceptional technical support across desktop, mobile, conferencing, printing, and endpoint technologies. This position is responsible for resolving incidents, deploying technology solutions, supporting City facilities, and ensuring employees remain productive through outstanding customer service and technical expertise. If this is you, please apply today for the, End User Support Specialist!

As an End User Support Specialist, you will:

Configure and deploy desktops, laptops and peripheral equipment.
Perform workstation replacements and user migrations.
Maintain hardware inventory and asset lifecycle documentation.
Support City-issued mobile devices and mobile applications.
Password resets.
Provisioning and maintain user accounts and access rights in accordance with City security standards.
Endpoint security.
Software approval.
Required to work as an essential employee before, during and after an emergency or disaster.
Stay abreast of, and comply with, all City and departmental policies and procedures.
Perform other duties and responsibilities as assigned by your direct supervisor or Director.

Technology you will support:

Active Directory / Entra ID
Asset Management
Cisco VPN
Conference Room Technology
Exchange Online
ITSM Ticketing (BossDesk)
Microsoft 365
Mobile Device Support
Multifunction Printers
SCCM / MECM
Teams Online
Windows 11

Formal Education:

Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent combinations of education, professional experience, military service, technical training, and industry certifications will be considered.

Related Work Experience:

Two years of experience providing enterprise desktop support, technical support, or IT Service Desk support in a business, government, education, or healthcare environment.

Training (License and/or Certification)

Valid Texas Class “C” Driver License.
Must be eligible to obtain and maintain Criminal Justice Information Services (CJIS) clearance.

Preferred Certifications:

CompTIA A+
Network+
Security+
Microsoft Modern Desktop
Microsoft 365 Fundamentals
HDI Desktop Support

The citizens of Sugar Land depend on City employees before, during and after an emergency or disaster to provide or restore essential public services for the health, safety and quality of life for our community. In the event of a wide scale emergency that could impact our community, all employees must be ready to assist in managing the crisis and will be considered essential for the continuity of governmental operations.

Our success is achieved by the courage to do things differently and accept that failure will occur on the path to innovation.

The City of Sugar Land is an equal Opportunity employer.

CITY OF SUGAR LAND's OVERVIEW OF EMPLOYEE BENEFITS

Texas Municipal Retirement System (TMRS)

Employee contribution: 7%

City matches 2:1 with 5-year vesting

Retirement Eligibility:

1) Age 60 + vested; or

2) 20 years of service, any age

HOLIDAYS

The City recognizes 10 Holidays per calendar year, which includes one floating Holiday. In lieu of a floating holiday,
firefighters will receive September 11th, Patriot Day, as a fixed holiday.

VACATION – Other than Public Safety

0 –2nd Year 10 days per year
3 -10 Years 15 days per year

11+ Years 20 days per year

VACATION – Public Safety

First Year 10 days per year

2-10 Years 15 days per year

11+ Years 20 days per year

SICK LEAVE – Other than Firefighters

8 hours per month, to a maximum of 1,040 hours

SICK LEAVE – Shift Firefighters

12 hours per month, to a maximum of 1,456 hours

SICK LEAVE INCENTIVE PROGRAM

Annual conversion of sick leave to vacation

Sick Days Used from 01/01 to 12/31 Eligible Sick Days for Conversion

1 day or less taken 3 days

Up to 2 ½ days 2 days

More than 2 ½ days and up to 4 days 1 day

More than 4 days 0 day

LONGEVITY PAY

After one year of employment, employees will receive an annual payment of $4.00 per month of employment with the City for the first 25 years of continuous employment (maximum of $1,200 annually). Qualified employees receive longevity payments each December.

125 CAFETERIA PLAN

Premium contributions for the medical and dental plans as well as Flexible Spending Accounts and Dependent Care Flexible Spending Accounts are available to all full-time employees through this arrangement.

GROUP HEALTH & DENTAL

The City contributes to employee and dependent coverage in the HMO, HDHP and dental plans offered.

Medical

HSA

KelseyCare Gold

KelseyCare Blue

Employee Only

$101.44

$19.56

$0.00

EE + Spouse

$346.60

$144.55

$96.48

EE + Child(ren)

$257.51

$106.09

$66.79

EE + Family

$454.39

$202.24

$141.00

Dental

DPPO

DHMO

Employee Only

$7.35

$3.14

EE + Spouse

$18.49

$5.89

EE + Child(ren)

$17.90

$8.45

EE + Family

$31.41

$10.33

Vision Plan

Employee Only

$7.35

EE + Spouse

$18.49

EE + Child(ren)

$17.90

EE + Family

$31.41

VISION CARE PLAN

Employees can voluntarily elect to purchase vision care insurance for themselves and their eligible dependents.

AFLAC PLANS

Employees can voluntarily elect to purchase through payroll deduction: Accident, Cancer, Critical Illness, and Hospital policies for themselves and their eligible dependents. (Rates are age-banded. Employee must contact representative directly for rates and enrollment.)

BASIC LIFE and AD&D

The City provides all employees annual salary of life insurance and accidental death & dismemberment (AD&D) coverage of one-time annual salary with a minimum of $50,000.

LONG TERM DISABILITY

The City provides employees with Long Term Disability in the amount of 60% of your salary (depending on position category) to a maximum of $7,500 per month. Benefits begin after 90 days of disability and may continue to Social Security Normal Retirement Age (SSNRA) if you qualify. LTD is designed to replace a reasonable portion of your income in case of
serious injury or sickness whether on or off the job. Benefits will be offset by any payments from SS, Workers Comp and other income offsets.

SUPPLEMENTAL LIFE and AD&D

Employees can elect supplemental life insurance and AD&D coverage up to $750,000 for themselves and up to $250,000 for their spouse; as well as $15,000 of life insurance for child(ren).

SHORT TERM DISABILITY

This optional benefit allows employees to receive 70% of their weekly salary, to a maximum of $1,500 per week (tax free), following either Option A: a 30-calendar day elimination period; or Option B: a 7-calendar (injury) or 14-calendar (illness) elimination period, for a maximum of 90-calendar days from on-set per qualifying incident.

PRE-PAID LEGAL PLAN

Employees can voluntarily elect to participate in a legal access/assistance plan at a base cost of $7.87 per pay period. Optional plans are also available. (Employee must contact representative directly for rates and enrollment.)

DEFERRED COMPENSATION

Employees are allowed to contribute to this optional program at a minimum set by the plan administrator and a maximum set annually by the IRS. Currently the City contracts with 2 administrators for this program: Dearborn & Creggs ($50 per month minimum contribution); and ICMA-RC ($1.00 per month min. contribution). The maximum contribution for 2023 is $19,500
and $6,500 for age 50 + catch-up.

CREDIT UNIONS

Houston Federal Credit Union: (866) OUR-HFCU

Brazos Valley Schools Credit Union: (855) 391-2149

EMPLOYEE ASSISTANCE

The EAP is designed to provide employees and their dependents with professional, cost-effective assistance in resolving difficult personal problems. Individual, voluntary involvement in the EAP is confidential. The City's EAP administrator is Alliance Work Partners (AWP) at 1-800-343-3822. Registration code: AWP-COSL-3822

Apply Now

Refine Your Search

technical support representative jobs in richmond, tx

End User Support Specialist

Support Desk Specialist

IT Help Desk

Customer Service Representative

Technical Support Representative (Contact/Call Center)

Call Center Agent

Customer Service Representative

Outside Sales Representative

Fire/EMS Product Representative & Business Development Leader - Texas

Regional Sales Manager

Plan & Spec Sales Representative

Tier 2 MSP Technical Service Representative

Customer Care Specialist (Dental, Vision, & Hearing)

Medical Sales Representative

Coag Sales Specialist - Houston, Dallas, Austin, McAllen

Inside Sales Representative

Customer Service Representative

Bilingual Customer Service Representative I

Customer Service/Sales Representative

Spanish Bilingual Remote Customer Service Representative

I want to receive the latest job alert for technical support representative in richmond, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected