client success manager jobs in richmond, va

UPS —Richmond, VA3.7

The Signature CSM will focus on driving customer satisfaction and retention at scale, leveraging dashboards and reporting to support clients effectively.

Instrumentum —Richmond, VA1

Drive root-cause analysis and improvement plans. Monitor daily case load, surgeon preference card accuracy, and case cart fulfillment.

U.S. Bank National Association —Columbus, OH3.5

Track record of driving and expanding customer satisfaction, retention, and long-term success in high-growth B2B SaaS organizations.

Gifthealth Inc —Columbus, OH2.1

Ensure Zendesk wait time and calls in queue remain under suggested time and number. CPhT is preferred, but we can also facilitate getting this certification…