Top 22 Collection agent Jobs in Richmond, Va

Manager, Patient Collections
OrthoVirginia Inc —Richmond, VA
- $79,000 - $118,500 a year
- Full-time
- 3 years
- Finance
- Analysis skills
Quick Apply
6d
Reimbursement Collections Specialist
Richmond Ambulance Authority —Richmond, VA
- $24.60 an hour
- Background check
- Mid-level
- Ability to sit for extended periods
Quick Apply
5d
Accounts Receivable & Collections Specialist - Home Care
Care Advantage Inc. Corporate —Richmond, VA
- Full-time
- Hybrid work
- Computer literacy
- Research
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Revenue Collection Specialist
Chesterfield County, VA —Chesterfield, VA
- $48,123 - $56,544 a year
- Full-time
- Computer literacy
- Writing skills
- Research
2d
Aerial Data Collection Technicians
Accel Talent Group —Richmond, VA
- $22 an hour
- Hybrid work
- No experience needed
- Outdoor work
- Entry level
Quick Apply
Associate General Counsel, Collections, Servicing and Customer Operations
Mission Lane —Richmond, VA
- $178,000 - $225,000 a year
- Full-time
- Remote
- Mid-level
- Contracts
- Communication skills
- Paid parental leave
- Disability insurance
Accounts Receivable Collection Specialist - CR583
Department of General Services —Richmond, VA
- $45,000 - $56,925 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Basic math
- Paid holidays
- Disability insurance
11h
Part-Time Doorstep Trash Collection Specialist - Days - Pickup Truck Required
Valet Living LLC —Richmond, VA
- $20.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
14d
Part-time Doorstep Trash Collection Specialist - Night
Valet Living LLC —Glen Allen, VA
- $20.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
13d
Part-Time Doorstep Trash Collection - Weekend Nights
Valet Living LLC —Henrico, VA
- $20.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
13d
Part-time Doorstep Trash Collection Specialist - Night
Valet Living LLC —Chesterfield, VA
- $20.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
13d
Full-Time Doorstep Trash Collection - Richmond, VA
BUTLER PLUS —Richmond, VA
- $37,000 a year
- 8 hour shift
- Clean driving record
- Customer service
- Sanitation
- Health insurance
- Dental insurance
Quick Apply
11d
Part-time Doorstep Trash Collection Specialist - Weekends
Valet Living LLC —Henrico, VA
- $20.50 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
Quick Apply
4d

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Manager, Patient Collections
OrthoVirginia Inc —Richmond, VA
Working collaboratively with senior leadership, cross-functional departments, and external partners, the Patient Collections Manager will develop high-…
$79,000 - $118,500 a year
Quick Apply
6d
Reimbursement Collections Specialist
Richmond Ambulance Authority —Richmond, VA
Provide phone coverage for incoming/outgoing customer calls. Process credit card payments via telephone. Responsible for contacting patients to obtain insurance…
$24.60 an hour
Quick Apply
5d

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Manager, Patient Collections

OrthoVirginia Inc -
Richmond, VA

Quick Apply

Job Details

Full-time
$79,000 - $118,500 a year
6 days ago

Qualifications

Vendor relationship building
Customer communication
Regulatory compliance
Patient management software
Financial analysis
Math
Bachelor's degree
Data interpretation
Accounting and finance experience
Data-driven problem-solving
Healthcare financial management
Financial services
Productivity software
Customer service problem-solving
Healthcare compliance
Healthcare software applications

Full Job Description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

The Patient Collections Manager is a key revenue cycle leader responsible for overseeing patient collections, accounts receivable performance, and financial recovery strategies that support the organization's financial health. This role provides strategic direction and operational leadership for patient financial services, driving process improvements, optimizing cash flow, reducing outstanding receivables, and ensuring regulatory compliance.

The ideal candidate is a results-driven healthcare revenue cycle professional with a strong background in patient collections, accounts receivable management, and team leadership. Working collaboratively with senior leadership, cross-functional departments, and external partners, the Patient Collections Manager will develop high-performing teams, implement effective collection strategies, leverage data-driven insights, and enhance the overall patient financial experience while supporting organizational goals and revenue growth.

Remote but in Virginia

Duties and Responsibilities

Provide leadership and operational support to the Patient Financial Services collections, estimates and accounts receivable functions.
Oversee the development, implementation, and continuous improvement of patient collection strategies, plans, and programs.
Ensure timely reimbursement and the prompt collection of all outstanding receivables in accordance with organizational policies.
Conduct periodic evaluations of accounts to track collection progress and identify trends or issues.
Develop, implement, and monitor collection policies and procedures to ensure effectiveness and compliance.
Manage relationships with external vendor collection agencies, ensuring performance standards are met.
Represent the organization at court garnishment hearings in collaboration with the collection’s attorney.
Identify current and potential issues impacting revenue cycle performance and recommend corrective actions.
Collaborate with department staff and senior leadership to resolve outstanding financial matters and improve revenue management.
Monitor project deliverables to ensure accuracy, quality, and timely completion.
Maintain strong client and patient relationships by addressing concerns, resolving complaints, and ensuring high-quality customer service.
Ensure all activities comply with organizational standards, internal policies, and applicable government regulations.
Partner with cross functional‑ departments to support organizational goals and enhance overall revenue cycle performance.
Supervise, mentor, and evaluate team members to ensure high performance and accountability.
Lead the recruitment, onboarding, and training of new staff within the department.
Conduct regular performance reviews and provide coaching to support staff development.
Develop and refine policies aimed at improving cash flow and reducing outstanding receivables.
Prepare month end‑ financial reports, performance summaries, and ad hoc analyses for management review.

Essential Qualifications

Knowledge & Skills

Strong understanding of finance, accounting principles, and revenue cycle operations.
Knowledge of the healthcare industry, including current trends and regulatory requirements.
Ability to collect, analyze, and interpret data to support decision making‑.
Strong analytical and critical thinking‑ abilities.
Excellent organizational, managerial, and problem-solving‑ skills.
High attention to detail and commitment to timely project completion.
Exceptional communication and interpersonal skills.
Ability to manage multiple priorities and resolve complex issues.
Knowledge of modern collection practices, principles, and compliance standards.
Strong customer service orientation with effective negotiation and persuasion skills.
Proficiency in mathematical concepts relevant to financial analysis.
Competence with computer applications such as Microsoft Office Suite, Epic, and other financial software.

Education and Experience

Bachelor’s degree in finance, Accounting, Business Administration, or a related field is required.
Minimum of five years of professional experience in finance or accounting.
At least three years of progressive experience within the healthcare industry, specifically in collections, accounts receivable, or revenue cycle management.

IND123

Compensation Range for this position:

$79,000.00 - $118,500.00

Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

Quick Apply

Refine Your Search

collection agent jobs in richmond, va

Manager, Patient Collections

Reimbursement Collections Specialist

Accounts Receivable & Collections Specialist - Home Care

Revenue Collection Specialist

Aerial Data Collection Technicians

Associate General Counsel, Collections, Servicing and Customer Operations

Accounts Receivable Collection Specialist - CR583

Part-Time Doorstep Trash Collection Specialist - Days - Pickup Truck Required

Part-time Doorstep Trash Collection Specialist - Night

Part-Time Doorstep Trash Collection - Weekend Nights

Part-time Doorstep Trash Collection Specialist - Night

Full-Time Doorstep Trash Collection - Richmond, VA

Part-time Doorstep Trash Collection Specialist - Weekends

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