Top 241 Collections representative Jobs in Richmond, Va

Leasing Consultant
GoldOller Real Estate Investments —Richmond, VA
- $19 - $21 an hour
- Full-time
- Office
- Conflict management
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
9d
Leasing Consultant
GoldOller Real Estate Investments —Richmond, VA
- $19 - $21 an hour
- Full-time
- Office
- Conflict management
- Organizational skills
- Paid parental leave
- Paid holidays
Quick Apply
9d
Premium Eyewear Assessment Rep
ThirdChannel —Richmond, VA
- $24 an hour
- Choose your own hours
- Customer service
- Reliable transportation
- Communication skills
- Flexible schedule
Quick Apply
Client Services Representative II- 2nd Shift
Bank of America —Richmond, VA
- $25.00 - $27.63 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
Default, Acctg&Combined Svcs
Truist Bank —Richmond, VA
- $45,760 - $60,320 a year
- Full-time
- Computer literacy
- English
- Windows
- AD&D insurance
- Paid holidays
Customer Experience Representative
Oldcastle APG —Richmond, VA
- $22 an hour
- Overtime
- Basic math
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
General Utility
GRTC Transit System —Richmond, VA
- $25.55 an hour
- Full-time
- CDL
- High school diploma or GED
- Regional
Client Solutions Specialist II-Business Loans
Truist Bank —Richmond, VA
- $45,760 - $65,990 a year
- Overtime
- Computer literacy
- English
- Mid-level
- AD&D insurance
- Paid holidays
1d
Debt Collection Claims Representative, Financial Recovery Section
Attorney General & Dept of Law —Richmond, VA
- $57,800 - $61,000 a year
- Full-time
- Word processing
- Mid-level
- Analysis skills
- Paid holidays
- Dental insurance
12d
Clinical Research Assistant | SOM | Department of Neurology
Virginia Commonwealth University —Richmond, VA
- $41,000 - $54,000 a year
- Full-time
- Nursing
- Computer literacy
- Adults
- Paid holidays
- Disability insurance
Patient Access Representative - Revenue Cycle
VCU Health System —Richmond, VA
- Full-time
- Finance
- High school diploma or GED
- Clinic
5d
Office Manager
Summit Fire & Security —Richmond, VA
- $74,000 - $85,000 a year
- Full-time
- Microsoft Word
- Background check
- Clean driving record
- Paid holidays
- Disability insurance
11d
Front Desk Manager - Full benefits, paid local travel
Retina Institute of Virginia —Richmond, VA
- $25 - $31 an hour
- Full-time
- Background check
- Basic math
- HIPAA
- Travel reimbursement
- Paid parental leave
Quick Apply
Customer Service Representative (Loan Consultant I)
Lendmark Financial Services, LLC —Richmond, VA
- $20 - $22 an hour
- Full-time
- Spanish
- Microsoft Excel
- English
- Paid holidays
- Disability insurance
Quick Apply
Tolling Violations Processing Manager
WSP —Richmond, VA
- $85,000 - $115,000 a year
- Inventory management
- Ability to walk for extended periods
- Computer literacy
- Paid parental leave
- Disability insurance
Data Scanning Associate
RDSolutions —Glen Allen, VA
- Part-time
- 18 years or older
- Clean driving record
- No experience needed
- Mileage reimbursement
- 401(k) matching
PATIENT SERVICE REPRESENTATIVE
VA Ear Nose Throat Associates —Richmond, VA
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Perioperative Care
- Typing
Quick Apply
4d
Patient Service Representative
ALLERGY PARTNERS —Mechanicsville, VA
- $15.29 - $22.55 an hour
- Email
- Bilingual
- Word processing
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Policy Advisor
City of Richmond, VA —Richmond, VA
- $101,260 - $169,100 a year
- Full-time
- Microsoft Excel
- 6 years
- Mid-level
- Tuition reimbursement
- Referral program
9d
Field Representative - Part Time
RDSolutions —Glen Allen, VA
- Part-time
- 18 years or older
- Clean driving record
- Merchandising
- Mileage reimbursement
- 401(k) matching
1d

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Leasing Consultant

GoldOller Real Estate Investments -
Richmond, VA

Quick Apply

Job Details

Full-time
$19 - $21 an hour
9 days ago

Benefits

Paid parental leave
Paid holidays
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer relationship building
Fair Housing Act
Employee relationship building
Conflict management
Productivity software
Community relationship building
Stakeholder relationship building

Full Job Description

At GoldOller, "This is Home" isn't just our motto; it's the way we show up every day. On-site, your work is more than a job; it's the heart of our communities. It's leading with care, creating spaces where residents truly feel at home, and building relationships that last. We believe great teams thrive on support, creativity, and shared purpose, which is why we invest in your growth, celebrate innovation, and lift each other up. Ranked among the top in ORA Power Rankings and rated 4.6 on Glassdoor by our own employees, GoldOller is more than a workplace; it's a place where you belong, where your impact matters, and where your career can grow. Ready to make a difference every day? Apply today!

Position Purpose:

The GoldOller Leasing Consultant serves as the primary point of contact for prospective and current residents, delivering exceptional customer service and fostering positive resident relationships. This position is responsible for leasing available apartment homes, supporting marketing initiatives, resident retention efforts, and ensuring a welcoming and professional representation of the community.

This position has the potential to earn over $1,000 in commissions per month!

Duties & Responsibilities

Financial

Support the Community Manager in meeting occupancy, rental income, and renewal goals.
Promptly collect and post all revenue (application fees, admin fees, deposits).
Assist in following up on delinquencies and preparing/delivering notices.
Identify and report lease violations; assist with corrective actions as directed.

General Administrative / Office

Serve as a positive representative of GoldOller at all times.
Communicate regularly with the Community Director regarding community needs.
Enforce lease agreements, Fair Housing laws, safety codes, and local ordinances.
Maintain professional appearance and positive attitude.
Complete all reports and software entries accurately and on schedule.
Keep the leasing office clean, organized, and businesslike.
Use company equipment responsibly.
Attend meetings, required training, and complete safety checklists.
Perform additional duties as assigned.

Team Support, Recruiting & Employee Development

Promote strong resident relations by assisting with complaints and rent collection.
Encourage teamwork to help the community reach its goals.
Support training by reinforcing company policies, values, and best practices.

Customer Service, Leasing & Marketing

Maintain a closing ratio of 25% or higher.
Maintain 80%+ on employee shopping reports.
Complete The Daily checklist each day.
Walk the property regularly, including amenities, tour paths, and vacant units.
Ensure move-in apartments are inspected, photographed, and documented before move-in.
Provide a positive experience for every applicant and new resident.
Monitor and respond to leads within 24 hours and follow CRM guidelines for follow-up.
Answer calls promptly and professionally; greet walk-ins enthusiastically.
Show apartments using professional leasing procedures and approved rates.
Respond to all phone, email, text, and online inquiries promptly (within 24 hours).
Screen applicants using approved credit/criminal systems.
Complete lease files, renewal agreements, and all required addendums.
Review weekly advertising sources and notify management of issues or opportunities.
Address resident concerns quickly and professionally.
Conduct market surveys as assigned and monitor neighborhood trends.
Ensure all community postings and signage are branded and professionally displayed.

General Maintenance Support

Walk the property regularly, including vacant units.
Help oversee grounds, trash areas, and common areas; ensure they remain clean and debris-free.
Enter all resident service requests, dispatch maintenance promptly, and complete quality-check calls.

Resident Relations

Proactively contact residents with upcoming lease expirations and maintain 60%+ retention.
Upload Notices to Vacate immediately and communicate renewal opportunities to management.
Provide residents with professional, clear notices and communication.
Refer residents to supportive service groups when appropriate.
Help develop newsletters, outreach programs, move-in gifts, and resident events.
Assist in planning and attending monthly resident activities.
Ensure move-ins are smooth and complete move-in inspections properly.
Address service requests, noise complaints, and other issues promptly.
Help resolve resident conflicts professionally.
Participate in court hearings and appeals when required.

Skills Required

Outgoing, personable, and compassionate—able to connect with people from all backgrounds.
Strong sales and customer service skills.
Property management knowledge preferred.
Proficient with Microsoft Office.
Experience with RealPage systems (OneSite, AIRM) preferred.
Strong multitasking and organizational abilities.
Working knowledge of Fair Housing.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced, high-demand environment.
Skilled in conflict resolution with a calm, direct, and empathetic approach.
Strong relationship-building skills with residents, coworkers, and vendors.

Interested so far? Lets tell you a little bit about us….

Who we are:

GoldOller Real Estate Investments is a growing real estate investment company that acquires, develops, and operates multifamily communities throughout the country. The firm has been phenomenally successful over the years and currently owns and diligently manages approximately 40,000 units across 12 states, representing over $2.6 billion in assets under management.

What makes our team successful?

Our commitment and strides to stand out, think creatively and do things from our own perspective and expertise! If you are looking for a career path that includes growth and having a sense of purpose, then this is your new “home”!

Perks and Benefits That We Offer…

GoldOller Real Estate Investments believes in a healthy work life balance. Keeping our employees in mind, here is a list of a few benefits we offer:

12 Paid Holidays
Commissions, Bonus and other compensation potential
Up to 2 weeks Paid Time Off in the first year of service (grows with tenure)
A Celebrate YOU Day (To use at your leisure, for any special occasion)
Comprehensive Medical, Dental and Vision Plans (available after 60 days of employment)
Company Paid Health Reimbursement Account
Paid Maternity Leave
Company Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
All-Inclusive Access to all GoldOller Property Amenities: Swimming pools, GO Chat facilities, Wellness Classes, and Fitness Centers
Company Paid Certifications and Licensing
And so much more!

Visit us at www.goldoller.com for more details!

Want to learn more about the GO culture? Visit our YouTube Channel: https://www.youtube.com/goldoller+tv.
Equal Opportunity Employer

#camgo1

Quick Apply

Refine Your Search

collections representative jobs in richmond, va

Leasing Consultant

Leasing Consultant

Premium Eyewear Assessment Rep

Client Services Representative II- 2nd Shift

Default, Acctg&Combined Svcs

Customer Experience Representative

General Utility

Client Solutions Specialist II-Business Loans

Debt Collection Claims Representative, Financial Recovery Section

Clinical Research Assistant | SOM | Department of Neurology

Patient Access Representative - Revenue Cycle

Office Manager

Front Desk Manager - Full benefits, paid local travel

Customer Service Representative (Loan Consultant I)

Tolling Violations Processing Manager

Data Scanning Associate

PATIENT SERVICE REPRESENTATIVE

Patient Service Representative

Policy Advisor

Field Representative - Part Time

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