Top 45 Operations director Jobs in Richmond, Va

Regional Operations Director
Gregory Poole Equipment Company —Richmond, VA
- From $153,079 a year
- Full-time
- Microsoft Word
- Office
- Analysis skills
Quick Apply
3d
Senior Director, Servicing Operations
Mission Lane —Richmond, VA
- $184,000 - $216,000 a year
- Full-time
- Remote
- Travel
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Regional Operations Director
QRM (Quality Rehab Management) —Virginia
- $110,000 - $125,000 a year
- Full-time
- Skilled nursing facility
- Management
- Up to 50% travel
- Travel reimbursement
- Health insurance
Quick Apply
3d
Director of Operations - Virginia Commonwealth University
Aramark —Richmond, VA
- $95,000 - $105,000 a year
- Sales
- Analysis skills
- University
- Disability insurance
- Health insurance
Director of Operations
Hyper Solutions Inc —Richmond, VA
- $160,000 - $180,000 a year
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
9d
Director of Nursing and Quality Assurance
Avardis Health Management —Richmond, VA
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Paid holidays
Quick Apply
3d
Director of Operations
Option Care Health —Richmond, VA
- $129,386.61 - $215,629.34 a year
- Full-time
- RN License
- 3 years
- Master's degree
- Health savings account
- Health insurance
1d
Director of Operations
Child Development Center at Wyndham —Glen Allen, VA
- $80,000 - $85,000 a year
- Full-time
- Analysis skills
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
10d
Director, HR Operations, Dayforce
AdvanSix —Chesterfield, VA
- $130,700 - $196,100 a year
- Full-time
- 7 years
- System design
- Bachelor's degree
Quick Apply
Director, Services Business Operations - US
Flex LTD —Henrico County, VA
- $149,500 - $205,500 a year
- Full-time
- Engineering
- Travel
- Senior level
- Disability insurance
- Health insurance
8d
Director of Field Operations
Flagger Force, LLC —Richmond, VA
- Full-time
- 5 years
- Research
- Bachelor's degree
- Health savings account
- AD&D insurance
Director of Operations - Richmond, VA
Option Care Enterprises, Inc. —Richmond, VA
- $129,386.61 - $215,629.34 a year
- Full-time
- RN License
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
1d
Associate Director- Site Operations Procurement
Eli Lilly —Richmond, VA
- $127,500 - $187,000 a year
- Full-time
- 5 years
- Engineering
- US work authorization
- Health insurance
- Dental insurance
1d
Director of Field Operations
Flagger Force Traffic Control —Richmond, VA
- Full-time
- 5 years
- Research
- Bachelor's degree
- Health savings account
- AD&D insurance
Associate Director – Technical Services/Manufacturing Science
Eli Lilly —Richmond, VA
- $123,000 - $180,400 a year
- Extended hours
- 5 years
- Bachelor of Science
- Bachelor's degree
- Health insurance
- Dental insurance
Associate Director – Technical Services/Manufacturing Science - Analytical Support
Eli Lilly —Richmond, VA
- $123,000 - $180,400 a year
- Extended hours
- 5 years
- Bachelor of Science
- Bachelor's degree
- Health insurance
- Dental insurance
Director/Sr. Director, Operations & Underwriting
Markel Service Inc. —Glen Allen, VA
- $162,800 - $259,710 a year
- Email
- Analysis skills
- Mentoring
- US work authorization
- AD&D insurance
- Employee stock purchase plan
Quick Apply
10d
Regional Director - U.S. East Data Center Operations
CoreWeave —Richmond, VA
- $160,000 - $180,000 a year
- Weekends as needed
- Computer Science
- Engineering
- Master's degree
- Paid parental leave
- Health savings account
Quick Apply
Director Contact Center and Telephony Technologies
McKesson —Richmond, VA
- $159,800 - $266,300 a year
- HIPAA
- Home Health
- Scripting
- Wellness program
- Employee stock purchase plan
Director of Plant Operations
Iron Bridge Recovery Center —Chester, VA
- $65,000 - $80,000 a year
- Full-time
- CPR Certification
- High school diploma or GED
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
9d

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Regional Operations Director

Gregory Poole Equipment Company -
Richmond, VA

Quick Apply

Job Details

Full-time
From $153,079 a year
3 days ago

Qualifications

Computer operation
Customer communication
Team leadership
Business operations
Technical Proficiency
General management
Database software proficiency

Full Job Description

Primary Function
The Regional Operations Director, is responsible for the strategic direction, leadership, and profitable management of Lift Systems product support, parts and service, delivered through the Virgina region's local branches. The role ensures efficient, profitable parts, service, and rental sales and operations while maximizing sales revenue, gross-profit margins, and achieving operating-income goals and performance benchmarks. It combines long-range strategic planning with hands-on regional execution and drives ease of doing business and customer-relations activities that enhance continued service utilization and support total machine sales throughout the Company.
Ideal work office location would be Chesapeake, VA, Richmond, VA, and/or Roanoke, VA.
Compensation
Starting salary from $153,079.00 annually, with higher compensation considered based on experience, qualifications, and business needs.

Essential Duties
Strategy & Business Planning

Develop the company's strategy for current and new product and services offerings to ensure achievement of business-unit revenue and profitability goals
Shape and drive the long-range product-support strategy for Lift Systems parts and service to meet corporate growth goals
Partner across the business and with the leadership team to formulate long-range product planning, business plans, and strategic initiatives, including new service approaches that increase overall company profitability
Collaborate with sales and marketing leadership to establish optimal market pricing and product and services positioning
Define measurable success goals for existing and new products and solutions, working with contributing areas to ensure the supporting metrics are effectively captured

Regional Operations Management

Plan and manage overall parts and service functions across Virgina region's local branches to ensure maximum profitability while delivering superior customer service and enhancing total machine sales
Assess parts and service operations sales performance monthly to determine the actions needed to improve sales and profitability
Evaluate the overall quality of service-delivery systems, including through the Hyster-Yale Customer Satisfaction Program, and introduce new approaches that enhance product support across the Company
Establish and track operational performance standards, including technician utilization and productivity, parts availability and inventory turns, service response and cycle times, warranty recovery, and safety compliance
Develop and achieve annual and long-term technician capacity and capability growth plans

Financial Performance & Budget

Develop, administer and own the annual operating budget for the Lift Systems parts and service business units in accordance with overall company plans
Maximize sales revenue, gross-profit margins, and operating-income standards across both parts and service operations
Monitor financial results against plan and take corrective action to protect margin and operating-income performance

Customer Relationships & Market Development

Maintain key customer relationships and develop and implement strategies to expand the Company's customer base
Manage customer expectations and drive a consistently high level of customer satisfaction and continued service utilization
Monitor customer, market, and competitor activity and provide feedback to the leadership team and other Company functions
Recommend and implement strategies that leverage GP Lift Systems' relationship with Hyster/Yale and other allied equipment companies

People Leadership & Organizational Effectiveness

Establish and monitor organizational effectiveness, unit structure, job and performance standards, and the utilization, development, and motivation of personnel and other resources to meet stated service-business objectives
Lead, coach, and develop product-support managers and their teams, building bench strength and succession for key roles
Ensure technicians are highly engaged within the branch team, and their technical and career development is being actively managed
Foster a culture of safety, accountability, and continuous improvement across all regional operations

Corporate Leadership & Growth

Contribute to overall GPEC corporate success through active participation on the GPEC Management Leadership Team
Participate in analysis and execution activities associated with growth, expansion, and acquisition opportunities

Minimum Requirements
Education
Bachelor’s degree preferred, preferably in business or management.
Work Experience

10+ years of experience in a similar industry with parts and service operational management.
3+ years in a management or leadership role.
Demonstrated ability to plan and manage at both the strategic and operational levels.

Physical

Prolonged periods of sitting and working on a computer.
Ability to travel as needed.

Other

Full understanding of the business, financial, and operational aspects of a parts and service organization.
Excellent internal and external customer-service skills, with strong leadership and communication abilities.
Intermediate proficiency with spreadsheets and databases, preferably Microsoft Excel, Word, and Access.
Strong analytical and problem-solving skills, with the ability to translate operational data into action.

Gregory Poole Equipment Company is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Quick Apply

Refine Your Search

operations director jobs in richmond, va

Regional Operations Director

Senior Director, Servicing Operations

Regional Operations Director

Director of Operations - Virginia Commonwealth University

Director of Operations

Director of Nursing and Quality Assurance

Director of Operations

Director of Operations

Director, HR Operations, Dayforce

Director, Services Business Operations - US

Director of Field Operations

Director of Operations - Richmond, VA

Associate Director- Site Operations Procurement

Director of Field Operations

Associate Director – Technical Services/Manufacturing Science

Associate Director – Technical Services/Manufacturing Science - Analytical Support

Director/Sr. Director, Operations & Underwriting

Regional Director - U.S. East Data Center Operations

Director Contact Center and Telephony Technologies

Director of Plant Operations

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