Top 19 Patient access coordinator Jobs in Richmond, Va

Patient Access Coordinator
OrthoVirginia Inc —Richmond, VA
- $16.06 - $24.09 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Epic
Quick Apply
Patient Access Outreach Coordinator
Richmond Academy of Medicine —Henrico, VA
- $20 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Medical office experience
Quick Apply
6h
Patient Coordinator
Benevis —Richmond, VA
- Part-time
- Dental office
- High school diploma or GED
- Experience working with children
- Paid holidays
- Health insurance
22h
Front Office Coordinator, Part-Time - Richmond (Westhampton), VA
Pivot Physical Therapy —Richmond, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
Intake Coordinator - Midlothian, VA
Local Infusion —Midlothian, VA
- $24 - $25 an hour
- Full-time
- Current TB test
- Customer service
- BLS Certification
- Paid parental leave
- Disability insurance
Quick Apply
Front Office Coordinator, Part-Time - Midlothian (Westchester), VA
Pivot Physical Therapy —Midlothian, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Employee assistance program
- Employee discount
9d
Front Office Coordinator - Richmond (Laburnum), VA
Pivot Physical Therapy —Richmond, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
1d
Home Health Intake Lead
Home Recovery Home Aid —Richmond, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Supervising experience
Front Office Coordinator - Powhatan, VA
Pivot Physical Therapy —Powhatan, VA
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
Home Health Intake Lead
CareRing Health, LLC —Richmond, VA
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Sales Wellness Cordinator (Weekend Only)
The Joint Chiropractic —Richmond, VA
- $18 - $19 an hour
- Part-time
- Sales
- High school diploma or GED
- Clinic
Quick Apply
Home Health Intake Lead
Immediate Home Care —Richmond, VA
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Authorization Coordinator / Licensed Practical Nurse (LPN) for LTSS/ Medicaid - Remote in Virginia
Sentara Health Administration, Inc. —Richmond, VA
- Full-time
- Remote
- Medical office experience
- Mid-level
- 3 years
- 403(b) matching
- Paid parental leave
Quick Apply
23h
Patient Coordinator
Ivy Rehab Network —Midlothian, VA
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Paid time off
Quick Apply
3d

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Patient Access Coordinator
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Patient Access Coordinator

OrthoVirginia Inc -
Richmond, VA

Quick Apply

Job Details

Full-time
$16.06 - $24.09 an hour

Qualifications

Phone communication

Full Job Description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.

With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.

Join us and become part of a trusted network committed to excellence in orthopedic care.

Position Summary:

The Patient Access Coordinator position is responsible for assisting patients and referral sources with scheduling of appointments. Provides exceptional patient service by answering, responding, and routing a high volume of incoming calls from patients, physicians, hospitals, staff and other callers. Adheres to internal protocols to ensure consistency and quality service. Obtains accurate demographic information, and routes patient related questions to appropriate area.

Primary Functions and Responsibilities:

Manages telephone calls as well as patient inquiries via mail or fax; return patient phone concierge, Website, MyChart and CIH appointment requests in a timely manner.

Answers phones appropriately and professionally, providing excellent customer service.

Clarifies information needed by the caller and determines the best course of action to meet the customer's needs.

Effectively communicates with physicians, patients, and other professionals and returns phone calls promptly.

Schedules patient's appointments in accordance with internal guidelines and physician appointment scheduling protocols.

Collects and enters patient's demographics in the system completely and accurately

Verifies patient's insurance information and confirms that OrthoVirginia participates with their insurance plan.

Verifies any information necessary in preparation for an office visit (e.g. if the patient has seen another physician for the same problem, if x-rays are available, etc.).

Direct patient calls regarding medical inquiries to the appropriate resource.

Send out appointment reminder card/patient packet if requested.

Assist with Epic Work Queues as appropriate/assigned.

Performs other duties as assigned

Knowledge, Skills, and Abilities:

Ability to maintain excellent customer service relationships with referral sources, patients, physicians and peers.

Demonstrated ability to make sound judgements.

Dependable and able to arrive at work on time.

Willing to adhere to company expectations and policies regarding professional work environment and customer support.

Demonstrates professional integrity by being honest, reliable and respectful.

Proven team player and willingness to work in a fast-paced team environment.

Excellent listening and communication skills in order to fully support patients.

Takes pride in their work and has a positive outlook.

Position Requirements:

High School diploma or equivalency highly preferred.

Applicable work experience may be substituted for educational requirements.

1 - 3 years of applicable work experience, preferably in a call center, appointment scheduling, customer service or medical office setting.

Experience working in a call center, handling both inbound and outbound calls.

Demonstrated customer service experience.

Healthcare industry knowledge with an emphasis on physician, clinical and business processes highly preferred.

Proven ability to promote teamwork and collaboration.

Compensation Range for this position:

$16.06 - $24.09

Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

Quick Apply

Refine Your Search

patient access coordinator jobs in richmond, va

Patient Access Coordinator

Patient Access Outreach Coordinator

Patient Coordinator

Front Office Coordinator, Part-Time - Richmond (Westhampton), VA

Intake Coordinator - Midlothian, VA

Front Office Coordinator, Part-Time - Midlothian (Westchester), VA

Front Office Coordinator - Richmond (Laburnum), VA

Home Health Intake Lead

Front Office Coordinator - Powhatan, VA

Home Health Intake Lead

Sales Wellness Cordinator (Weekend Only)

Home Health Intake Lead

Authorization Coordinator / Licensed Practical Nurse (LPN) for LTSS/ Medicaid - Remote in Virginia

Patient Coordinator

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