Top 19 Patient access lead Jobs in Richmond, Va

Clinical Intake Lead
Home Recovery Home Aid —Richmond, VA
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Supervising experience
Clinical Intake Lead
Immediate Home Care —Richmond, VA
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Clinical Intake Lead
CareRing Health, LLC —Richmond, VA
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
Enrollment Lead- Aetna Employer Portal
CVS Health —Richmond, VA
- $54,300 - $159,120 a year
- Full-time
- 5 years
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Client Care Lead (Office Manager)
Light Counseling —Richmond, VA
- $20 - $25 an hour
- Full-time
- Private practice
- Microsoft Excel
- Microsoft Outlook
- 401(k) matching
- Opportunities for advancement
Quick Apply
Lead Mammography Tech
Johnston-Willis Hospital —Richmond, VA
- $32.95 - $49.42 an hour
- Full-time
- Mid-level
- Trade school
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lead MRI Technologist
Chippenham Hospital —Richmond, VA
- $36.90 - $55.35 an hour
- Full-time
- Mid-level
- Radiology
- Cardiology
- Continuing education credits
- Employee stock purchase plan
Quick Apply
CT Technologist Lead
TriCities Hospital —Hopewell, VA
- $36.90 - $55.35 an hour
- Full-time
- Mid-level
- 3 years
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply
Lead Certified Pharmacy Technician
CVS —Ashland, VA
- $18 - $23 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Patient care
- Store discount
- Profit sharing
Quick Apply
4d
Vendor Management Team Leader
Atlantic Region CBO —Richmond, VA
- $21.26 - $31.89 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Pharmacy Operations Lead Fulfillment Center
Walgreens —Mechanicsville, VA
- $18.75 - $25.00 an hour
- Computer literacy
- HIPAA
- English
Territory Business Leader - Richmond, VA
Sequel Med Tech —Richmond, VA
- $185,000 - $215,000 a year
- Extended hours
- Remote
- Driver's License
- Bachelor's degree
- Driving
- Health savings account
- Paid holidays
21h
Lead Cyber Security Architect
McKesson —Richmond, VA
- $143,000 - $238,400 a year
- Doctoral degree
- Computer Science
- DevOps
Dental Assistant Team Leader
Smile Programs —Richmond, VA
- Weekends as needed
- CPR Certification
- Clean driving record
- Dental office
- Dental insurance
- Vision insurance
Physician Leader - Primary Care
HarmonyCares —Richmond, VA
- Full-time
- CPR Certification
- Clean driving record
- Medicine
- Paid training
- Paid holidays
4d
Lead Ultrasound Technologist
Chippenham Hospital —Richmond, VA
- $32.95 - $49.42 an hour
- Full-time
- Mid-level
- Trade school
- Radiology
- Employee stock purchase plan
- Disability insurance
Quick Apply

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Clinical Intake Lead
Home Recovery Home Aid —Richmond, VA
Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred. Coordinate with referral sources, physicians, hospitals,…
Clinical Intake Lead
Immediate Home Care —Richmond, VA
Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred. Coordinate with referral sources, physicians, hospitals,…

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Enrollment Lead- Aetna Employer Portal
CVS Health —Columbus, OH
Partner with business stakeholders to document current vs. future state enrollment processes and capabilities. * Position may sit anywhere in the United States.
$54,300 - $159,120 a year
Patient Access Lead- Ambulatory Clinics
Nationwide Children's Hospital —Columbus, OH
Acts as support to line staff in answering questions of immediacy and serves in a supervision capacity as appropriate.

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patient access lead jobs near richmond, va

Clinical Intake Lead

Home Recovery Home Aid -
Richmond, VA

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Job Details

Full-time

Qualifications

High school diploma or GED
Video conferences (communication methods)

Full Job Description

Overview:

We're looking for an Intake Lead for our growing Home Health business!

The Home Health Intake Lead oversees the daily operations of the centralized intake function, ensuring timely and accurate processing of referrals across multiple branch locations. This role serves as the primary resource for intake staff, referral sources, branch leaders, and clinical teams, helping to drive referral conversion, improve patient access, and ensure compliance with home health regulations and payer requirements.

The Intake Lead balances hands-on intake responsibilities with team leadership, workflow oversight, training, and performance monitoring. This position works closely with scheduling, clinical leadership, human resources, account executives and branch operations teams to support organizational growth and exceptional customer service.

Responsibilities:

Intake Operations

Lead daily intake operations for multiple home health locations.
Monitor referral pipelines to ensure timely processing and conversion of referrals to admissions.
Review referrals for completeness, payer eligibility, service availability, and compliance requirements.
Coordinate with referral sources, physicians, hospitals, case managers, account executives and internal clinical teams to obtain necessary documentation.
Ensure referrals are processed accurately and within established service-level expectations.
Support intake staff during periods of high volume and assist with complex referral situations.
Ensure intake is staffed after hours and weekends for timely processing of referrals 7 days a week.

Team Leadership

Provide day-to-day guidance, coaching, and support to Intake Coordinators and Intake Specialists.
Assist with onboarding and training of new intake team members.
Monitor workloads and adjust assignments to maintain productivity and service levels.
Identify opportunities for process improvement and operational efficiency.
Participate in performance management activities, including feedback, coaching, and development planning.

Customer Service & Relationship Management

Promote a customer-focused culture that delivers exceptional service to patients, families, referral partners, and internal stakeholders.
Resolve escalated referral or intake concerns promptly and professionally.
Build collaborative relationships with branch leaders, clinical managers, and external referral sources.

Compliance & Quality

Ensure intake processes comply with Medicare, Medicaid, commercial payer, and accreditation requirements.
Maintain accurate documentation within the electronic medical record and related systems.
Monitor key performance indicators such as referral response time, conversion rates, admission timeliness, and intake accuracy.
Support audits and quality improvement initiatives as needed.

Reporting & Analytics

Track and report intake metrics, trends, and operational performance.
Identify barriers to referral conversion and recommend corrective actions.
Assist leadership in forecasting staffing and workflow needs based on referral volume.

Qualifications:

Education

High school diploma or equivalent required.
Associate's or Bachelor's degree in healthcare administration, business, or a related field preferred.

Experience

Minimum of three years of healthcare intake, admissions, scheduling, or related operational experience.
Minimum of one year of leadership, supervisory, or lead experience preferred.
Home health, hospice, or post-acute care experience strongly preferred.
Experience working with Medicare, Medicaid, and commercial insurance verification processes preferred.

Knowledge, Skills & Abilities

Strong understanding of home health referral and admission processes.
Knowledge of payer authorization and insurance verification requirements.
Excellent organizational and prioritization skills.
Strong customer service and relationship-building abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with electronic medical records, scheduling systems, and Microsoft Office applications.
Strong verbal and written communication skills.
Ability to analyze operational data and drive process improvements.

Physical Requirements

Ability to remain seated and work at a computer for extended periods.
Ability to communicate effectively by phone, video conference, and in person.
Ability to occasionally lift up to 15 pounds.

CareRing Health, LLC is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.

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patient access lead jobs in richmond, va

Clinical Intake Lead

Clinical Intake Lead

Clinical Intake Lead

Enrollment Lead- Aetna Employer Portal

Client Care Lead (Office Manager)

Lead Mammography Tech

Lead MRI Technologist

CT Technologist Lead

Lead Certified Pharmacy Technician

Vendor Management Team Leader

Pharmacy Operations Lead Fulfillment Center

Territory Business Leader - Richmond, VA

Lead Cyber Security Architect

Dental Assistant Team Leader

Physician Leader - Primary Care

Lead Ultrasound Technologist

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