Top 27 Resort manager Jobs in Richmond, Va

Mobile Resort Manager - Richmond
Pet Paradise Resort —Richmond, VA
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health savings account
- Dental insurance
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Operations Manager
The Commonwealth —Richmond, VA
- $55,000 - $60,000 a year
- Full-time
- Mid-level
- Hotel
- Front desk
- Paid holidays
- Disability insurance
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Assistant Resort Manager
Pet Paradise Resort —Richmond, VA
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health savings account
- Dental insurance
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Pet Resort Manager
Swift Creek Animal Hospital & Pet Resort —Midlothian, VA
- Weekends as needed
- Bilingual
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Hotel General Manager (Marriott/Hilton) - Kalyan Hospitality
Kalyan Hospitality —Glen Allen, VA
- $100,000 a year
- Inventory management
- 5 years
- Master's degree
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Human Resources Business Partner
Rosie’s Gaming Emporium – Richmond —Richmond, VA
- Weekends as needed
- Microsoft Outlook
- Mid-level
- 3 years
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Sales Coordinator
Omni Hotels & Resorts —Richmond, VA
- Full-time
- Microsoft Word
- Microsoft Excel
- Office
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Hotel Front Desk Manager
Wingate by Wyndham —Henrico, VA
- From $20 an hour
- Full-time
- Mid-level
- Computer skills
- In-person
- Employee discount
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Business Office Director (Senior Living)
Discovery Village at the West End – AL —Richmond, VA
- $72,000 - $76,000 a year
- Full-time
- Background check
- Mid-level
- Recruiting
- Paid training
- Paid holidays
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Manager/Instructor Fitness Boutique
Fitness Boutique —Richmond, VA
- $35 - $50 an hour
- Full-time
- Writing skills
- Mid-level
- In-person
- Professional development assistance
- Flexible schedule
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Lead Concierge
Resort Lifestyle Communities —Richmond, VA
- $21.50 - $24.50 an hour
- Full-time
- Serving
- Clean driving record
- Microsoft Excel
- Health savings account
- Disability insurance
Quick Apply
9d
Assistant General Manager
Bass Pro Shops —Short Pump, VA
- $61,000 - $84,000 a year
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
Front Desk Associate - Chesterfield
Pet Paradise Resort —Chesterfield, VA
- $13.50 an hour
- Weekends as needed
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Housekeeping Houseperson
Omni Hotels & Resorts —Richmond, VA
- $16 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
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Fishing/Marine Lead
Bass Pro Shops —Richmond, VA
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
Back of House Supervisor - Richmond Airport
Pet Paradise Resort —Richmond, VA
- From $16.50 an hour
- Weekends as needed
- Sales
- Maintenance
- Mid-level
- Paid training
- Health insurance
Quick Apply
Executive Sous Chef
Country Club of Virginia, Inc. —Richmond, VA
- $100,000 - $105,000 a year
- Online Application
- Bar
- Project management
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
1d
Customer Relations Team Lead - Full Time
Bass Pro Shops —Short Pump, VA
- $18.00 - $20.75 an hour
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
10d
Hunting Team Lead
Bass Pro Shops —Richmond, VA
- $18.00 - $20.75 an hour
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
Team Lead -Used Firearms
Bass Pro Shops —Richmond, VA
- $18.00 - $20.75 an hour
- Full-time
- Inventory control
- Merchandising
- Research
- Health savings account
- Paid holidays

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resort manager jobs near richmond, va

Mobile Resort Manager - Richmond

Pet Paradise Resort -
Richmond, VA

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Job Details

Benefits

Health savings account
Dental insurance
Paid time off
Adoption assistance
Vision insurance
401(k) matching
Gym membership

Qualifications

Computer operation
Managing hospitality teams
Recruitment and selection
Recruiting
Leading team collaboration initiatives
Interviewing
Crew management
Staffing management

Full Job Description

Description

WE ARE PET PEOPLE!

At Pet Paradise, team members ensure that our furry friends get extra loving care and focused attention while playing and staying with us in a safe and entertaining environment. Dog boarding is just the start of what we do! The relationship you build with pets and their parents makes going to work fun and rewarding, and the perks and benefits we offer are top notch. If you have a pet of your own, they can enjoy complimentary Pet Day Camp and Boarding, as well as discounts on grooming and veterinary care at all of our locations and clinics.

We are currently looking for an additional Resort Manager in the Richmond Virginia area.

The Resort Manager will lead the daily operations of the resort, including staff oversight, customer experience, sales performance, and focusing on our pet guests’ care and safety.

*Please note this role requires mobility. Qualified candidates will be open to travel (and potentially relocation) according to business needs.*

ESSENTIAL FUNCTIONS OF OUR RESORT MANAGER ROLE INCLUDE:

Leading the resort team through daily operations by maintaining standards of conduct, cleanliness, and safety
Managing resort staffing by creating schedules, communicating staffing needs, adjusting schedules based on customer volume, adhering to labor budgets, and submitting timely payroll
Evaluating staffing levels, opening necessary requisitions, interviewing and providing candidate feedback, and overseeing resort hiring and terminations
Training and coaching resort team members based on company standards, policies, and procedures, delivering feedback in a constructive manner and promoting a collaborative environment
Recognizing talented team members and developing them for growth within the company through our internal leadership development programs
Keeping a high-level of communication through resort, regional, and corporate teams regarding resort operations and partnering with maintenance crew on any building or facility issues
Ensuring resort’s compliance with all operational, safety, and related reporting protocols
Maintaining excellent customer service metrics such as NPS (Net Promoter Score) and reviews on Google and social media
Utilizing financial tools and analyzing financial reports to identify and address trends and issues in sales and performance
Managing labor and other resort costs, including but not limited to maintaining an appropriate supply inventory, while adhering to pre-established budgets
Calling customers before and after reservations and handling resort-level customer escalations
Organizing and maintaining policies and procedures for both back-of-house and front-of-house operations
Assisting new and current team members in completing their required courses and training guides, while also providing ongoing coaching and development
Preparing and delivering annual performance reviews to team members on a timely basis
Staying on top of email, phone, and other forms of operations, veterinary, and corporate communication, disseminating information to resort team as needed
Maintaining 5-day workweeks (which currently run Monday-Sunday) onsite at the resort, with no more than 3 consecutive “off” days from week to week
Working onsite at the resort at least 3-4 weekend days per month and on holidays

QUALIFICATIONS TO BE A RESORT MANAGER:

3-5 years of experience in a management role overseeing at least 20 to 30 employees
Bachelor’s or Associate’s degree (or equivalent) is preferred
Strong leadership, communication, and collaboration skills, including the ability to manage, train, guide, and motivate employees
Prior experience with interviewing, hiring, evaluating candidates, and assessing employee performance
Previous leadership experience in animal care, retail, restaurant, hospitality operations, or similar
Excellent organizational, time management, prioritization, and multitasking skills
Skilled with common computer software, including Microsoft Office Suite (Outlook, Word, Excel)
Comfortable being around dogs of all sizes and physically able to lift up to 60 lbs
Flexibility to resort schedule needs including days, night, weekends, holidays, and peak times
Valid driver’s license and working motor vehicle

Check out our Perks & Benefits!

Complimentary Pet Day Camp – Bring your dog with you to work!
30 Days of Complimentary Pet Boarding (non-holidays)
On-demand pay with DailyPay
Discounted Veterinary Care and Grooming Services (per location)
Dog/Cat Adoption Assistance
Fitness Reimbursement
Paid Time Off
401(k) with company match
Health (with company-funded HSA option), Dental and Vision Insurance

ABOUT PET PARADISE

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer resort-style pet day camp and care, professional pet grooming, low-stress and high-quality veterinary care, and of course, overnight boarding that feels like home, all under one roof. Located in ten states with more than 60 locations in operation or under development, Pet Paradise continues to expand in the United States.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER. Company Policy, Federal and State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin

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Refine Your Search

resort manager jobs in richmond, va

Mobile Resort Manager - Richmond

Operations Manager

Assistant Resort Manager

Pet Resort Manager

Hotel General Manager (Marriott/Hilton) - Kalyan Hospitality

Human Resources Business Partner

Sales Coordinator

Hotel Front Desk Manager

Business Office Director (Senior Living)

Manager/Instructor Fitness Boutique

Lead Concierge

Assistant General Manager

Front Desk Associate - Chesterfield

Housekeeping Houseperson

Fishing/Marine Lead

Back of House Supervisor - Richmond Airport

Executive Sous Chef

Customer Relations Team Lead - Full Time

Hunting Team Lead

Team Lead -Used Firearms

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