Top 178 Technical assistant/technical associate Jobs in Richmond, Va

Assistant Technical Support Representative
Ferguson Enterprises, LLC —Richmond, VA
- $17.36 - $27.76 an hour
- Full-time
- Remote
- Research
- Residential
- Java
- Paid parental leave
- Health insurance
3d
Telephonic Health Services Coordinator
Advanced Monitored Caregiving Inc. —Richmond, VA
- $19 - $20 an hour
- Full-time
- Remote
- Mid-level
- Communication skills
- Under 1 year
Medical Data Clerk
US Veterans Health Administration —Richmond, VA
- $42,552 - $55,318 a year
- Online Application
- Background check
- Microsoft Access
- Microsoft Outlook
10d
Senior Administrative Assistant
First Citizens Bank —Richmond, VA
- $73,695 - $99,705 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
11d
Medical Assistant- Part-Time
American Family Care Short Pump —Glen Allen, VA
- $16 - $18 an hour
- Part-time
- Vital signs
- Pass drug screening
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant- Full-Time
American Family Care Short Pump —Glen Allen, VA
- $18 - $20 an hour
- Full-time
- Vital signs
- Pass drug screening
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse (RN) - Acute Care Surgery - Rotating
VCU Health —Richmond, VA
- Weekends as needed
- Acute care
- Nursing
- Surgery
Lactation Consultant (RN) - Lactation Services - Days
VCU Health —Richmond, VA
- Weekends as needed
- Nursing
- RN License
- BLS Certification
3d
Administrative Assistant
Hopewell Redevelopment & Housing Authority —Hopewell, VA
- From $34,801 a year
- Full-time
- Spanish
- Ability to walk for extended periods
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
3d
INSIDE SALES ASSISTANT
PORTERSVILLE PRD —Richmond, VA
- Mid-level
- Office
- Experience equivalent to degree accepted
Quick Apply
Bakery - Production Assistant
Ukrops Homestyle Foods —Richmond, VA
- From $17.95 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Disability insurance
- Health insurance
Quick Apply
5d
Underwriter Assistant
Ryan Specialty —Richmond, VA
- $54,250 - $55,000 a year
- Full-time
- Research
- Bachelor's degree
- Business Administration
- Paid parental leave
- Paid holidays
Warehouse Associate
Lutron Electronics Co., Inc —Ashland, VA
- $21.00 - $22.50 an hour
- Weekends as needed
- English
- Forklift
- High school diploma or GED
- Profit sharing
- Paid parental leave
Registered Nurse (RN) - Short Stay - Days
VCU Health System —Richmond, VA
- Weekends as needed
- Nursing
- RN License
- BLS Certification
3d
Assistant Director
First Presbyterian Preschool —Richmond, VA
- $42,000 - $47,000 a year
- Full-time
- Microsoft Word
- School experience
- Microsoft Outlook
- Health savings account
- Health insurance
9d
Part Time Digital Accessibility Assistant for Course Remediation
Virginia Commonwealth University —Richmond, VA
- $15 - $18 an hour
- Part-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Health insurance
Escrow Assistant-Temporary Only
DHI Title —Midlothian, VA
- Full-time
- Office
- Trade school
- Associate's degree
- Employee stock purchase plan
- Disability insurance
Account Associate- Commercial Insurance- Remote
Insurance Office of America, Inc. —Richmond, VA
- $40,000 - $60,000 a year
- Full-time
- Microsoft Outlook
- Word processing
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
PT Sales Associate Cashier
Food Lion —Richmond, VA
- Part-time
- High school diploma or GED
- Cleaning
- Communication skills
Dermatology Medical Assistant
Dermatology Associates of Virginia —Richmond, VA
- $17 - $24 an hour
- Overtime
- Surgery
- OSHA
- Ability to walk for extended periods
Quick Apply

I want to receive the latest job alert for technical assistant/technical associate in richmond, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical assistant/technical associate jobs near richmond, va

Medical Assistant jobs in Glen Allen, VA

Registered Nurse jobs in Richmond, VA

Senior Administrative Assistant jobs in Richmond, VA

Warehouse Associate jobs in Ashland, VA

Accounts Assistant jobs in Richmond, VA

Administrative Assistant jobs in Hopewell, VA

Health Coordinator jobs in Richmond, VA

Assistant Director jobs in Richmond, VA

Registered Nurse Acute Care jobs in Richmond, VA

Bakery Assistant jobs in Richmond, VA

Dermatology Assistant jobs in Richmond, VA

Cashier Sales jobs in Richmond, VA

Digital Assistant jobs in Richmond, VA

Assistant Underwriter jobs in Richmond, VA

Lactation Consultant jobs in Michigan

Associate Consultant jobs in Washington, DC

Lactation Consultant jobs in Remote

Lactation Consultant jobs in Laurel, MD

Consultant Nurse Legal jobs in Atlanta, GA

Lactation Consultant jobs in California

Assistant Technical Support Representative

Ferguson Enterprises, LLC -
Richmond, VA

Apply Now

Job Details

Full-time
$17.36 - $27.76 an hour
3 days ago

Benefits

Paid parental leave
Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Employee relationship building

Full Job Description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking the right individual to fill a tremendous career opportunity for an Assistant Technical Support Representative in Newport News, VA!

The Assistant Technical Support Representative is the first point of contact for all our Ferguson Associates. While providing a high level of customer service, the Assistant Technical Support Representative answers incoming calls, tracks information in a ticketing system, uses a knowledge base tool along with their own personal expertise to resolve incidents in a timely fashion. The Assistant Technical Support Representative will be tasked with providing in-depth troubleshooting on a variety of internal applications. The Assistant Technical Support Representative escalates unresolved problem/issues/requests to the other support teams as required.

Responsibilities:

Heavily use training, documentation/knowledge, and peers to develop troubleshooting and research skills.
Capable of troubleshooting with End Users.
Handle fluctuating incoming ticket volume Phone, chat, Self-Service autonomously.
Strong communication skills.
Consistently document and solve any reported issue.
Develop and maintain strong relationships within the IT department.
Develop and maintain an understanding of Corporate and IT policies and procedures.
Develop and maintain verbal and written communication skills.
Develop and maintain creative thinking in troubleshooting techniques.
Develop and maintain solid customer service and follow-up skills.
Stay in sync with defined processes.
Capable of multitasking efficiently.
Capable of critical thinking and understanding issues through context clues.
In addition to the essential job functions described above, all associates will perform duties as requested by management.

Qualifications:

0-2 years of relevant experience in a technical call center or comparable education preferred.
Possess basic SQL knowledge.
Experience with call/chat interface is ideal, along with any experience with ticketing systems.
Experience developing or troubleshooting software in UniBasic, Java, React, Python, or other modern language.
Passion for supporting custom applications.
Experience using Oracle Cloud Infrastructure, Electronic Data Interchange (EDI), mobile device OS, and Microsoft Office products is preferred.
Experience using Active Directory and various SaaS tools.
Able to prove they can find out solutions to tough issues on their own without hand holding
A self starter and self motivated.
Critical thinker, able to tinker, suggest new paths, and set a higher standard.
Outstanding communication skills, both written and verbal.

Phenomenal customer service skills.
Excellent organizational skills.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

#Li-Remote

Pay Range:

Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

$17.36 - $27.76

Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

Apply Now

Refine Your Search

technical assistant/technical associate jobs in richmond, va

Assistant Technical Support Representative

Telephonic Health Services Coordinator

Medical Data Clerk

Senior Administrative Assistant

Medical Assistant- Part-Time

Medical Assistant- Full-Time

Registered Nurse (RN) - Acute Care Surgery - Rotating

Lactation Consultant (RN) - Lactation Services - Days

Administrative Assistant

INSIDE SALES ASSISTANT

Bakery - Production Assistant

Underwriter Assistant

Warehouse Associate

Registered Nurse (RN) - Short Stay - Days

Assistant Director

Part Time Digital Accessibility Assistant for Course Remediation

Escrow Assistant-Temporary Only

Account Associate- Commercial Insurance- Remote

PT Sales Associate Cashier

Dermatology Medical Assistant

I want to receive the latest job alert for technical assistant/technical associate in richmond, va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected