Top 39 Help desk support Jobs in Richmond Hill, Ga

Hardware Technician
MSI —Pooler, GA
- $21.75 - $24.75 an hour
- Overtime
- English
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Technical Support Engineer (Network Technician / Help Desk & On-Site)
Inventure IT —Savannah, GA
- Full-time
- Background check
- Google Workspace
- 5 years
- Health insurance
- Dental insurance
Quick Apply
1d
Full-Time Customer Service Representative
MCI Careers —Savannah, GA
- $11 - $15 an hour
- Full-time
- Pass drug screening
- English
- Research
- Paid training
- Paid holidays
Call Center Technical Support Representative
MCI Careers —Savannah, GA
- $7.25 - $14.10 an hour
- Full-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Contact Center Technical Support Representative
MCI Careers —Savannah, GA
- $7.25 - $14.10 an hour
- Part-time
- 18 years or older
- Spanish
- Computer Science
- Paid training
- Paid holidays
IT Support Technician - Topeka, KS
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician - Grand Rapids
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
IT Support Technician - Salt Lake City
SGA Dental Partners —Richmond Hill, GA
- Full-time
- Hybrid work
- Dental office
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Technical Support Representative
The Seimitsu Corporation —Savannah, GA
- $23.85 - $28.72 an hour
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Agent
MCI Careers —Savannah, GA
- $15 an hour
- Full-time
- 18 years or older
- Pass drug screening
- US work authorization
- Paid training
- Paid holidays
Hardware Technician
M S International, Inc —Pooler, GA
- $21.75 - $24.75 an hour
- Overtime
- English
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Senior Desktop Support Technician | MSP
Global Accounting Network —Savannah, GA
- $55,000 - $65,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Mentoring
- Health savings account
- Health insurance
Quick Apply
IT Service Desk Support Specialist Tier 3
Colonial Group, Inc. —Savannah, GA
- Full-time
- Microsoft Outlook
- Windows
- Mentoring
Quick Apply
11d
Helpdesk Coordinator
Savannah State University —Savannah, GA
- Extended hours
- Background check
- Oracle
- Pass drug screening
13d
REEVES | Technical Support Analyst Savannah, GA
REEVES CONSTRUCTION COMPANY —Savannah, GA
- Online Application
- Mid-level
- Windows
- 3 years
- Opportunities for advancement
IT Support Engineer II
HL-GA Battery Company LLC —Ellabell, GA
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
5d
SCADhome Concierge Specialist
Savannah College of Art and Design —Savannah, GA
- Extended hours
- Microsoft Excel
- Driver's License
- University
IT/Network Manager
EWF —Rincon, GA
- $35.76 an hour
- Contract
- Background check
- Spanish
- Computer Science
Quick Apply
5d
Systems Administrator (Intermediate Level)
Link Solutions, Inc. —Fort Stewart, GA
- Full-time
- Computer Science
- Customer service
- Mid-level
- Paid holidays
- Disability insurance
Bilingual Bank Customer Services Representative
MCI Careers —Savannah, GA
- $15 - $19 an hour
- Full-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- Paid holidays

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help desk support jobs near richmond hill, ga

Hardware Technician

MSI -
Pooler, GA

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Job Details

Full-time
$21.75 - $24.75 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Network hardware support
Smartphone (troubleshooting support)
IT user and group management
English
High school diploma or GED
Computer hardware
Remote access software
Telephone systems
Productivity software
VPN management
Faxing
Desktop administration
Peripheral hardware support
Projection system operation
Mobile devices

Full Job Description

Summary: The Hardware Technician under general direction provides first level support to end users, as well as hands-on desktop repairs, upgrades, and maintenance of systems.

Desktop Support Technician is responsible for assisting staff in Corporate Office and remote locations with technical support of desktop computers, maintaining, analyzing, troubleshooting, and repairing computer systems and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Responsible for supporting laptops, desktops, printers and applications in multi-operating system environment deployed throughout the company.

Work Hours: Monday to Friday from 08:00 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 12:00 PM

Seniority Level: Entry Level

Employment Type: Full-time

Compensation: This hourly, non-exempt position pays from $21.75 to $24.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $53,400 and $60,800 annually, or more, depending on experience, overtime hours, and bonuses.

To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:

Responsible for performing desktop/laptop repairs and upgrades as necessary.
Connect remotely and work with users to walk them through the issue.
Operating system and application upgrades, hardware upgrades or repairs, and installing new systems.
Technical resource for help desk and PC support and troubleshooting of complex system problems.
Provide assistance with the creation of new accounts and editing/termination of existing account, distribution lists, resetting passwords, etc.
Help resolve desktop hardware and software issues
Network administration: address assignment,
Respond to support issues via phone, e-mail and virtual log in
Determine escalation points for specific issues
Support other office technology, such as televisions, projectors, video conference equipment etc.
Main point of contact for help with Tablet and iPad issues (i.e. repairs and hardware changes)
Participate in developing procedures and suggest improvements to existing procedures
Troubleshooting mobile devices and tablets
Respond to requests for assistance in person, over the phone, via email, and through an internal trouble ticket system.
Perform additional duties as required and or requested.

Additionally the candidate must meet the following Education and/or Experience requirements:

High School Education Required.
College Coursework Preferred.
2+ years’ experience in similar role
Good understanding of TCP/IP Networking and VPN
Good working knowledge of common office equipment, printers, faxes, projectors, and televisions
Experience using MS Office Suite of programs
In-depth understanding in the following:
Active Directory domain administration
Windows 10
VPN
Remote Desktop
Office 2011/2013
Smartphone and iPad device configuration and administration
Phone System Administration (Phone System Programming, Support Hardware)
Good oral and written English language communication skills
Quick learner, strong/effective problem solver

This role has the following physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package that includes:

Referral, Holiday, and Annual Bonuses
Annual pay increases
Paid Time Off
Medical, Dental, and Vision Insurance
Company-paid Short Term and Long Term disability
Company-paid Life Insurance
Tuition Reimbursement
Traditional and Roth 401(k) plans with company matching contributions
Charitable donation matching programs
Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests

About MSI: Founded in 1975, MSI is a leading supplier of flooring tile, countertops, wall and backsplash tile and hardscaping surfaces products in North America. Headquartered in Orange, California, MSI also maintains over 50 state-of-the-art showroom and distribution centers across the U.S. and Canada. MSI's product line includes an extensive offering of Granite, Quartz, Porcelain, Luxury Vinyl flooring, Slate, Marble, Travertine, Sandstone, Limestone, Quartzite, onyx, stacked stone and pavers imported from over 36 countries on six continents.

Over the years, MSI has been the recipient of many prestigious awards including:

Top 5 fastest growing companies - OC Business Journal
Supplier Diversity Award - Home Depot
#1 Flooring Distributor multiple years in a row - Floor Covering Weekly
Top Workplaces Award winner multiple times - Top Workplaces
MSI Founder named the Entrepreneur of the Year - Ernst and Young

MSI is an equal opportunity employer that celebrates diversity and fosters inclusion and belonging for all employees. We provide a work environment that allows all employees to do their best work, free from all forms of discrimination. No employee or applicant will be discriminated against on the basis of race, ethnicity, age, sex, gender identity or expression, sexual orientation, citizenship status, military status, religion, disability status, or any other legally protected group. MSI provides reasonable accommodations for all employees and applicants. If you believe you require an accommodation, please speak with your recruiter or a member of our HR team.

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Refine Your Search

help desk support jobs in richmond hill, ga

Hardware Technician

Technical Support Engineer (Network Technician / Help Desk & On-Site)

Full-Time Customer Service Representative

Call Center Technical Support Representative

Contact Center Technical Support Representative

IT Support Technician - Topeka, KS

IT Support Technician - Grand Rapids

IT Support Technician - Salt Lake City

Technical Support Representative

Customer Service Agent

Hardware Technician

Senior Desktop Support Technician | MSP

IT Service Desk Support Specialist Tier 3

Helpdesk Coordinator

REEVES | Technical Support Analyst Savannah, GA

IT Support Engineer II

SCADhome Concierge Specialist

IT/Network Manager

Systems Administrator (Intermediate Level)

Bilingual Bank Customer Services Representative

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