Top 17 Clerical worker Jobs in Richmond Ky

Call Center Associate
White House Clinics —Richmond, KY
- Full-time
- OSHA
- Primary Care
- HIPAA
- Paid holidays
- Disability insurance
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(Richmond) Call Center Associate
HEALTH HELP INCORPORATED —Richmond, KY
- From $15.04 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
12d
Patient Clerical Assistant/UKHC
University of Kentucky —Lexington, KY
- $15.00 - $22.60 an hour
- Weekends as needed
- Background check
- Surgery
- Pass drug screening
Administrative Assistant
Alliance Coal LLC —Lexington, KY
- $44,000 a year
- Full-time
- Office
- Databases
- Analysis skills
- Health insurance
- Flexible spending account
Quick Apply
7d
Medical Front Office Staff
American Pain Consortium —Lexington, KY
- Full-time
- Background check
- Customer service
- Administrative experience
- Health savings account
- Paid holidays
Quick Apply
Human Resources Associate
White House Clinics —Richmond, KY
- From $15.04 an hour
- Weekends as needed
- Microsoft Excel
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Cent Scheduler Precert Special (4353) RADIOLOGY CORP OFFICE
Lexington Clinic —Lexington, KY
- Full-time
- Computer literacy
- Medical office experience
- High school diploma or GED
Quick Apply
Business Office Director
Morning Pointe Senior Living —Lexington, KY
- Full-time
- Microsoft Outlook
- OSHA
- Basic math
Quick Apply
6d
Substitute Clerical (26-27)
Fayette County Public Schools —Lexington, KY
- $15 an hour
- Part-time
- Computer literacy
- Basic math
- Research
Phlebotomist
CHI Saint Joseph Health System —Lexington, KY
- $18.24 an hour
- PRN
- Hospital
- Customer service
- Inpatient
Student Worker-Football
University of Kentucky —Lexington, KY
- $12 an hour
- Part-time
- Background check
- Writing skills
- Pass drug screening
Accounts Payable Clerk
Hinkle Contracting Company, LLC —Lexington, KY
- Overtime
- Office
- Administrative experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Bilingual Patient Services Specialist
Healthfirst Bluegrass —Lexington, KY
- $16.20 an hour
- Full-time
- Spanish
- HIPAA
- English
Quick Apply
CMA (Evening / Weekend Clinic)
White House Clinics —Berea, KY
- 10 hour shift
- Nursing
- BLS Certification
- Clinic
Quick Apply
Accounting Clerk
Hinkle Contracting Company, LLC —Lexington, KY
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
ARP Office Student Worker
ASBURY THEOLOGICAL SEMINARY —Wilmore, KY
- $11 an hour
- Part-time
- Hospitality
- Microsoft Excel
- Office
3d
SMM Student Worker
ASBURY THEOLOGICAL SEMINARY —Wilmore, KY
- $11 an hour
- Part-time
- Microsoft Word
- Office
- University
13d

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(Richmond) Call Center Associate
HEALTH HELP INCORPORATED —Richmond, KY
Responsible for answering incoming calls as outlined in organizational protocols, screening calls for physicians, and transferring calls to other staff as…
From $15.04 an hour
12d
Call Center Associate
White House Clinics —Richmond, KY
Manages telephone traffic into clinic by maintaining responsibility for answering incoming calls within two rings, using proper greeting and name.
Quick Apply

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Call Center Associate

White House Clinics -
Richmond, KY

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Paid time off
Retirement plan

Qualifications

Copy machines
Processing cash transactions
Typing
Bookkeeping

Full Job Description

At White House Clinics, we do health care differently. Our multi-disciplinary care teams incorporate the expertise of medical, dental, behavioral health, pharmacy, and care navigation professionals to provide patients with comprehensive care designed to help them achieve their health goals. While our work is fast-paced, our teams enjoy being able to work collaboratively to support patients.

This is a full-time position which means as a White House Clinics employee you would enjoy a competitive wage and robust benefit package including:

Employer Paid Health, Life & Disability Insurance
4 Weeks of PTO
Retirement Plan
8 Paid Holidays

Many employees work alternative work schedules which allow them a day off during the week.

At White House Clinics, we believe in providing our employees with opportunity for both personal and professional growth in a challenging and rewarding work environment. We recognize the contributions that each person makes to the team and value each person’s input as we work to deliver outstanding patient care.

PRIMARY FUNCTION

The Call Center Agent is primarily responsible for managing patient access to the clinic by identifying and responding to patient needs. Primary responsibilities include managing the telephone traffic into the Richmond, Berea, McKee, and Irvine clinics by delivering service to the patient or transferring to the appropriate department/location with preparatory information for expedited service. Managing patient demographic and contact information is high priority during all patient contacts. The Call Center Agent influences patient flow and general pace of daily clinic business through scheduling decisions and work pace.

ACCOUNTABILITY

Accountable to the Call Center Team Leader (if applicable) and Clerical Service Line Manager and responsible for keeping the Call Center Team Leader (if applicable) and Clerical Service Line Manager informed of call center activities and problems that arise.

SUPERVISION EXERCISED

None.

TYPICAL PHYSICAL DEMANDS

This position requires sitting, some bending, stooping and stretching. Eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment are also required. Position requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Employees will be required lift papers or boxes up to 50 pounds occasionally.

TYPICAL WORKING CONDITIONS

Work is performed in office environment and involves frequent contact with staff and the public. Position may involve dealing with angry or upset people.

PRINCIPLE DUTIES

Manages telephone traffic into clinic by maintaining responsibility for answering incoming calls within two rings, using proper greeting and name. Schedules patient appointments and assists patients with rescheduling requests. Screens calls for physicians, and minimal patient assistance, transfers calls to other staff as necessary,

Greets all patients and visitors promptly and pleasantly. Explains policies to patients and provides information to patients as necessary.

Responsible for appointment scheduling, making sure enough time is allotted for special procedures or lengthy exams. Reschedules patients as instructed by the Service Line Manager during times when providers will be out of the office. Maintains complete understanding of appointment scheduling guidelines.

Updates clerical information on all established patients. Always verifies the following information during each phone call with patient:

Patient Name
Birthdate
Address
Phone Number
Patient Primary Care Provider

Assists with contacting patients to remind them of their upcoming appointments or to schedule follow-up appointments from the recall list with providers.

Provide superior customer service to all patients, external customers (office staff of other offices, hospital, community agencies, etc.), and co-workers. Serves as an ambassador of the White House Clinics in all conversations and interactions with these parties.

Assists with other duties or in other departments as instructed by supervisor.

Maintains personal compliance with all White House Clinic policies and procedures (OSHA, HIPAA, Standing Orders, etc.)

Acknowledges that White House Clinics strive to be a patient-centered medical home and, as such, prescribe to team-based delivery of primary care services. Recognizes that the completion of the above listed duties illustrates the employee's role in aforementioned team-based care and accepts responsibility for being an active member of the team, including identification of quality improvement opportunities.

Cooperates fully with all aspects of Corporate Compliance Plan.

Participates in all safety programs which may include assignment to an emergency response team.

PROFESSIONAL DEVELOPMENT

Expected to keep abreast of current techniques specific to medical offices, which relate to his/her job and medical offices in general. This is especially important in the areas of insurance coverage and claims, patient flow, scheduling, assuring correct patient information, and handling patient relations.

EVALUATION

Evaluated annually by the Team Leader or Service Line Manager with input from the Chief Operating Officer, providers, and support staff as appropriate.

QUALIFICATIONS

Successful applicants will be mature and well organized with pleasant personality and speaking voice. Since this position provides the patient or visitors first impression of our clinic, professional appearance, and warm, friendly demeanor. High school diploma or vocational school graduate with basic bookkeeping/cashiering knowledge or ability, and accurate typing skills. Position requires skills in verbal and written communication. Preference will be given to candidate with post high school secretarial and/or business courses, and/or previous medical office experience.

The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer.

Quick Apply

Refine Your Search

clerical worker jobs in richmond ky

Call Center Associate

(Richmond) Call Center Associate

Patient Clerical Assistant/UKHC

Administrative Assistant

Medical Front Office Staff

Human Resources Associate

Cent Scheduler Precert Special (4353) RADIOLOGY CORP OFFICE

Business Office Director

Substitute Clerical (26-27)

Phlebotomist

Student Worker-Football

Accounts Payable Clerk

Bilingual Patient Services Specialist

CMA (Evening / Weekend Clinic)

Accounting Clerk

ARP Office Student Worker

SMM Student Worker