Top 17 Client services associate Jobs in Richmond Va

Client Service Associate
Wealth Enhancement Group —Richmond, VA
- $22 - $26 an hour
- Full-time
- Research
- Mid-level
- Office
- Profit sharing
- Paid parental leave
Client Relations Associate
Financial Services of Virginia —Glen Allen, VA
- $20 - $30 an hour
- Part-time
- Background check
- Mid-level
- Office
Quick Apply
Client Services Manager
Seven Hills Wealth Advisors, A private wealth advisory practice of Ameriprise Financial Services, LLC —Richmond, VA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
11d
Registered Client Service Associate (Richmond,VA)
Oppenheimer & Co. Inc. —Richmond, VA
- Organizational skills
- Entry level
Quick Apply
Client Service Specialist
CoStar Group —Richmond, VA
- $60,000 a year
- Full-time
- Spanish
- English
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Client Excellence Coordinator
Jacobson Lawrence & Company —Mechanicsville, VA
- $0 a year
- Overtime
- Mid-level
- Office
- Accounting
Quick Apply
Sales/ Customer Service Rep.
Seredni Tire & Auto Center —Richmond, VA
- Full-time
- Sales
- Dealership
- Customer service
Retail Client Merchandising Representative
CRO-US —Richmond, VA
- $17 an hour
- Part-time
- Customer service
- Merchandising
- Ability to lift 50 pounds
- Paid training
- Mileage reimbursement
Quick Apply
Client Relationship Consultant/401(k) Specialist
TowneBank —Richmond, VA
- Microsoft Excel
- Microsoft Outlook
- Customer service
- 401(k)
Senior Client Service Specialist, Business Insurance
Marsh McLennan Agency —Glen Allen, VA
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- Office
- Tuition reimbursement
Client Advisor
Rick Hendrick Chevrolet Buick GMC —Richmond, VA
- $36,000 a year
- Weekends as needed
- Dealership
- Ability to walk for extended periods
- Basic math
Tax Senior Manager - Private Client Services
Keiter —Glen Allen, VA
- $132,200 - $171,800 a year
- Hybrid work
- CPA
- 5 years
- Research
- Health savings account
- Disability insurance
Tax Manager - Private Client Services
Keiter —Glen Allen, VA
- $108,600 - $141,200 a year
- Hybrid work
- CPA
- Research
- 3 years
- Health savings account
- Disability insurance
Client Executive
Team Wireless - Verizon Authorized Retailer —Richmond, VA
- Spanish
- English
- Research
Quick Apply

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Client Service Associate

Wealth Enhancement Group -
Richmond, VA

Apply Now

Job Details

Full-time
$22 - $26 an hour

Benefits

Profit sharing
Paid parental leave
Health savings account
Caregiver leave
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Pet insurance

Qualifications

Computer operation
Customer communication
Financial concepts

Full Job Description

About Wealth Enhancement

Wealth Enhancement is an independent wealth management firm with an endless passion for enriching the lives of our clients. We continually seek to perfect our craft of personalized financial planning with our team-based Roundtable and UniFi processes that go far beyond the standard approach. We proudly provide unique financial plans and investment management services to over 90,000 households from our over 175 offices - and growing - nationwide.

Since 1997, Wealth Enhancement has tirelessly raised the standard of wealth management with specialized knowledge and more attentive service that helps every client craft their future. For more information, please visit www.wealthenhancement.com.

Our Richmond, VA office has an exciting opportunity for a Client Service Associate! This role is instrumental in driving a culture of exceptional service across the team, delivering outstanding support to clients, external partners, and internal advisors. The Client Service Associate will play a key part in managing multiple priorities, supporting team operations, and fostering collaborative problem solving with opportunities for future growth and leadership.

This role is an On-site position, with an expected start date after September 1st, 2026.

In the spirit of pay transparency, we are excited to share the hourly rate for this position is $22.00 to $26.00 per hour, depending on experience.

Primary Job Functions

New Client Onboarding

Ensure accurate completion of prospect and new client paperwork and setup.
Follow up on funds transfers from surrendering companies.
Maintain client records and update the CRM database, including data input, filing, and copies.
Research and follow up on issues with the Broker/Dealer, WEG Operations, and vendors.
Record incoming assets in the appropriate blotting tool.

Client Relationship Management

Communicate with clients to understand their personal history and current financial needs.
Prepare account transactions, including trades, deposits, withdrawals, and required minimum distributions (RMDs).
Respond to client requests, determine needed actions, coordinate with advisors or resolve issues as appropriate, including death claim processing.
Collaborate with clients’ tax or legal counsel to address client concerns.

Client Review Preparation and Follow-Up

Gather client data and prepare materials for client meetings and reviews.
Conduct tax research (e.g., 1099s).
Complete follow-up actions arising from client reviews.

Industry, Product, and Company Knowledge

Demonstrate proficiency with WEG Suitability Guidelines, operational processes, and the sales model.
Understand financial terminology and investment products.
Apply working knowledge of annuities, mutual funds, separately managed accounts, fixed income, stocks, options, alternative investments, hedge funds, and charitable giving practices.
Attend client services and company educational events as well as vendor presentations.

Team and Corporate Support

Assist advisor team operations to streamline processes.
Support operational projects to enhance and implement changes.
Communicate process and sales updates to the team.
Mentor and train Client Service Associates.
Manage vendors to align with Service Level Agreements.
All other duties as assigned.

Education/Qualifications

Bachelor's degree (or equivalent experience) in business, finance, economics, or a related field
Customer service training, knowledge, or experience
Ability and interest to learn financial concepts and products
Ability to work with deadlines, be flexible under pressure, and prioritize work
Ability to work as a team member
Ability to learn WEG’s sales model, WEG/LPL processes and procedures, and financial product features
Ability to learn the client review process and how reviews are completed
Strong attention to detail
Superior verbal and written communication skills
Proficiency with Microsoft Office Suite or related software
Familiarity with Salesforce and Support Org functionality
Experience with Workday preferred

WEG hires employees and makes decisions about their salary qualifications based on factors such as the role to be performed; educational and professional experience, qualifications, skills and credentials; tenure, cost-of-living and demand for the role in the applicable market. To comply with state, pay transparency laws, we must disclose the entire salary grade. The entire salary grade for those who are classified as this level is $42,500 - $63,750. However, the base salary range bolded above ($22.00 to $26.00 per hour) is what we expect to pay as a starting range for this position.

Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. You may be eligible to participate in the following benefits & development opportunities:

Training and professional development
Medical, dental and vision coverage (Available to full-time employees and their families)
Health Savings Account (HSA) with employer contribution and Flexible Spending Accounts (FSA) for medical, dependent, and transit expenses
Life and AD&D insurance – employer paid and voluntary options
Short-term and long-term disability, workers compensation – employer paid
401k with match and profit sharing
Wellness programs and resources
Voluntary benefits, including pet insurance
18 days of paid time off (PTO), accrued annually (25 PTO days after 4 years of service)
12 paid holidays each year (10 pre-determined and 2 floating days)
Paid parental leave and paid caregiver leave (Caregiver leave available after 6 months of tenure)
Reimbursement for tuition, licensing, and other credentials (Available after meeting service requirements)

Should you need reasonable accommodation when completing the application form or during the selection process, contact the Human Resources Department at 763-417-1700

Information provided on this application will be kept confidential and only be shared with those involved in the selection process.

Equal Opportunity Employer, including disabled and veterans. This organization participates in E-Verify.

Click the following link to view Federal and E-Verify posters: Link

OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file documents in high or low cabinets, to use the telephone and to use the computer systems.

Wealth Enhancement may use artificial intelligence (AI) tools to assist in the initial screening of resumes. All AI-supported evaluations are reviewed by our recruitment team to ensure accuracy and fairness. We are committed to equal opportunity in employment and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Your personal information is handled in accordance with applicable data protection laws.

Apply Now

Refine Your Search

client services associate jobs in richmond va

Client Service Associate

Client Relations Associate

Client Services Manager

Registered Client Service Associate (Richmond,VA)

Client Service Specialist

Client Excellence Coordinator

Sales/ Customer Service Rep.

Retail Client Merchandising Representative

Client Relationship Consultant/401(k) Specialist

Senior Client Service Specialist, Business Insurance

Client Advisor

Tax Senior Manager - Private Client Services

Tax Manager - Private Client Services

Client Executive

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