Top 1107 Customer service supervisor Jobs in Richmond Va

Supervisor, Administrative Operations
AMR —Richmond, VA
- $70,000 - $92,000 a year
- Overtime
- Background check
- CPR Certification
- 5 years
7d
Warehouse Operations Supervisor
Kodiak Labor Solutions —Richmond, VA
- $32 - $40 an hour
- Full-time
- 5 years
- Computer literacy
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
10d
Facilities Supervisor
Confidential —Richmond, VA
- $32 - $36 an hour
- Overtime
- Clean driving record
- Sanitation
- Mid-level
- Health savings account
- Health insurance
Quick Apply
1d
Service Supervisor
Edward Rose & Sons —Midlothian, VA
- $33 - $40 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid training
- Health savings account
Quick Apply
Program Manager Employment Referral Services
GOODWILL OF CENTRAL AND COASTAL VIRGINIA INC —Richmond, VA
- $55,000 - $70,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
Quick Apply
5h
Residential Supervisor
Richmond Residential Serv —Richmond, VA
- $25 an hour
- Full-time
- Clean driving record
- Mid-level
- Residential
- Wellness program
- 403(b) matching
Quick Apply
13d
Call Center Team Leader
Virginia Eye Institute —Richmond, VA
- Full-time
- HIPAA
- Mid-level
Quick Apply
Customer Success Account Manager - Signature - Richmond, VA
UPS —Richmond, VA
- $61,620 - $107,880 a year
- Full-time
- Mid-level
- US work authorization
- Organizational skills
- Health savings account
- AD&D insurance
(USA) Member Team Lead
Sam's Club —Colonial Heights, VA
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Customer Service Consultant - Richmond (Remote)
CarMax —Richmond, VA
- $20.70 - $31.40 an hour
- 8 hour shift
- Mentoring
- Communication skills
- Entry level
- Paid jury duty
- Paid holidays
7d
Client Resolution Team Manager
Truist Bank —Richmond, VA
- $80,000 - $90,000 a year
- Full-time
- Public speaking
- English
- Mid-level
- AD&D insurance
- Paid holidays
DMV Customer Service Center Work Leader - Richmond Central CSC - Pos.# 02021
Department of Motor Vehicles —Richmond, VA
- $47,355.00 - $54,458.25 a year
- Full-time
- Mid-level
- Office
- Driver's License
- Paid holidays
- Retirement plan
2d
Call Center Remote Customer Service Representative
D&A CONSULTING SERVICE LLC —Richmond, VA
- $17.00 - $18.50 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
General Manager, Service & Solutions
Kone —Richmond, VA
- $152,600 - $200,235 a year
- Full-time
- 7 years
- Customer service
- Senior level
- Commuter assistance
- Health savings account
8d
Production Supervisor
Altria —Chester, VA
- $91,500 - $132,750 a year
- Mid-level
- 3 years
- Supervising experience
- Profit sharing
- Paid parental leave
2d
Customer Service Representative
Woodfin-Your Home Team —Richmond, VA
- $20 - $25 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Continuous improvement
- Paid training
- Health savings account
Quick Apply
Customer Service Specialist - Real Estate
City of Richmond, VA —Richmond, VA
- $25.09 - $37.20 an hour
- Full-time
- Basic math
- Research
- Mid-level
- Tuition reimbursement
- Referral program
13d
Store Customer Service Supervisor / Keyholder
DT Virginia Fine Wines LLC —Henrico, VA
- $18.55 - $25.97 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply
HSE Supervisor
CBRE —Chester, VA
- $70,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
7d
Supervisor
Total Wine & More —Richmond, VA
- $18.55 - $25.97 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Commuter assistance
- Paid parental leave
Quick Apply

I want to receive the latest job alert for customer service supervisor in richmond va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service supervisor jobs near richmond va

General Manager jobs in Richmond, VA

Client Manager jobs in Richmond, VA

Customer Success Manager jobs in Richmond, VA

Program Manager jobs in Richmond, VA

Customer Service Team Lead jobs in Richmond, VA

Customer Service Representative jobs in Richmond, VA

Call Center Representative jobs in Richmond, VA

Residential Supervisor jobs in Richmond, VA

Operations Supervisor jobs in Richmond, VA

Production Supervisor jobs in Chester, VA

Service Manager jobs in Midlothian, VA

Dollar General Warehouse jobs in Little Rock, AR

General Manager jobs in Tacoma, WA

General Labor jobs in Maui, HI

General Manager jobs in Napa, CA

Health Information Management Manager jobs in New York, NY

General Manager jobs in Seattle, WA

General Manager jobs in West Palm Beach, FL

Client Manager jobs in Remote Work From Home

Client Manager jobs in Cincinnati, OH

Supervisor, Administrative Operations

AMR -
Richmond, VA

Apply Now

Job Details

Full-time
$70,000 - $92,000 a year
7 days ago

Qualifications

CPR Certification
BLS Certification
High school diploma or GED
Driver's License

Full Job Description

Job Description:

Supervisor, Administrative Operations

$70,000 to $92,000

Competitive base salary with opportunities for additional earnings through on-call stipends and extra shift assignments, enhancing overall compensation potential.

POSITION SUMMARY: Provides direct oversight of day-to-day field operations, ensuring continuous ambulance staffing, operational readiness, and workforce coverage. Responsible for scheduling, overtime distribution, payroll and attendance administration, leave management, and minimizing lost unit hours. Coordinates operational staffing needs, scheduling personnel, addresses employee concerns, supports performance management, and ensures compliance with company policies, employment laws, and information security requirements to maintain efficient and effective field operations.

Reports to: Manager, Operations

Reporting Location: Richmond, Va Operations (Henrico County, Va)

Essential Duties and Responsibilities:

Oversee and support day-to-day field operations, ensuring continuous service delivery, operational readiness, and compliance with company standards.

Serves as a role model for GMR’s Core Values and Core Behaviors by demonstrating integrity, accountability, teamwork, respect, and a commitment to excellence in all interactions and operational decisions.

Promotes and maintains a culture of safety by ensuring compliance with all company safety policies, identifying and mitigating operational risks, and taking immediate action to address unsafe conditions, behaviors, or practices

Coordinate and maintain schedules for field, supervisory, and operational personnel, including overtime distribution, shift exchanges, shift bids, transfers, leave requests, sick calls, and special event staffing.

Ensure appropriate ambulance staffing and resource deployment to minimize lost unit hours, maintain system status, and support operational needs during emergencies, disasters, and mass casualty incidents.

Monitor and communicate operational impacts, including units placed out of service, lost unit hours, and staffing shortages.

Assist field employees with scheduling, payroll, work assignment, vehicle, equipment, and operational concerns while serving as a liaison between field personnel and management.

Verify and process payroll, attendance, PTO, personnel action notices, and employee status changes while maintaining accurate workforce records, certifications, qualifications, and transfer documentation.

Supervise, coach, and develop assigned personnel and operational leaders through mentoring, performance evaluations, counseling, corrective action, and professional development initiatives.

Conduct or oversee fair and timely investigations of incidents, complaints, employee relations matters, customer service concerns, and performance issues, ensuring appropriate resolution and follow-up.

Support clinical and operational excellence by collaborating with field training staff, clinical leadership, dispatch, and support services to identify opportunities for improvement and enhance service quality.

Participate in new employee onboarding and orientation activities and promote effective communication and teamwork throughout the operation.

Maintain knowledge of EMS regulations, regional protocols, company policies, and operational procedures to ensure consistent interpretation, enforcement, and compliance.

Foster a positive workplace culture through open communication, employee engagement, diversity, equity, and inclusion initiatives, while supporting affirmative action and equal employment opportunity objectives.

Ensure compliance with all company, departmental, employment law, and information security policies, procedures, and training requirements.

Non-Essential Duties and Responsibilities:

Perform other duties as assigned.

Minimum Qualifications:

High School Diploma or equivalent

NREMT Paramedic or NREMT Basic

Hired individual must successfully pass a background check.

Certifications (required upon hire)

NREMT – Basic or Paramedic

Valid Driver's License

Valid CPR (American Heart Association – BLS)

Valid ACLS (if Paramedic)

Certifications (required after hire)

Must pass the AMR Emergency Vehicle Operator Course within 60 days of hire.

If Paramedic, must obtain PALS certification within 180 days of hire.

ICS 100,200,700,800 certifications within 180 days of hire

High Reliability training within 180 days of hire (facilitated by management)

Experience:

Minimum 5 years of EMS experience

Minimum of one or more years supervisory or leadership experience preferred

Knowledge and Skills:

Effective oral and written communication skills

Strong reasoning skills

Microsoft Office Suite Proficiency

Ability to learn and navigate multiple business platforms during normal course of work.

EEO Statement:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options.

R0054209

More Information about this Job:

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

Apply Now

Refine Your Search

customer service supervisor jobs in richmond va

Supervisor, Administrative Operations

Warehouse Operations Supervisor

Facilities Supervisor

Service Supervisor

Program Manager Employment Referral Services

Residential Supervisor

Call Center Team Leader

Customer Success Account Manager - Signature - Richmond, VA

(USA) Member Team Lead

Customer Service Consultant - Richmond (Remote)

Client Resolution Team Manager

DMV Customer Service Center Work Leader - Richmond Central CSC - Pos.# 02021

Call Center Remote Customer Service Representative

General Manager, Service & Solutions

Production Supervisor

Customer Service Representative

Customer Service Specialist - Real Estate

Store Customer Service Supervisor / Keyholder

HSE Supervisor

Supervisor

I want to receive the latest job alert for customer service supervisor in richmond va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected