Top 86 Fiber optics Jobs in Richmond Va

Service Manager (Multifamily/ISP)
Internet Subway —Henrico, VA
- $70,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Travel
- Health savings account
- Health insurance
Quick Apply
Structured Cabling Technician II
Equiliem —Richmond, VA
- $24 - $30 an hour
- Extended hours
- Background check
- Construction site
- Ability to walk for extended periods
- Health insurance
- Dental insurance
Quick Apply
3h
Advanced DAS Technician 139630
Anistar Technologies —Richmond, VA
- $26 - $32 an hour
- Call employer
- Mid-level
- Travel
- In-person
Quick Apply
Cable Installation Technician
TekSynap —Richmond, VA
- Weekends as needed
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Low Voltage Tech
Pennant Solutions Group —Richmond, VA
- $22 - $25 an hour
- Overtime
- Background check
- Construction site
- Pass drug screening
- Opportunities for advancement
Quick Apply
Data Center Technician
Introl —Richmond, VA
- $22 - $35 an hour
- Overtime
- Mid-level
- Ability to lift 50 pounds
- US work authorization
- Health insurance
- Dental insurance
Field Project Manager
Utilities One —Richmond, VA
- $70,000 - $85,000 a year
- Full-time
- Construction site
- Mid-level
- Ability to lift 50 pounds
- Fuel card
- Paid holidays
OSP Fiber Construction Manager
Mainline Fiber —Richmond, VA
- $85,000 a year
- Full-time
- Remote
- Construction site
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Associate-Infrastructure-Technician
Virginia Integrated Communication (VIcom) —Richmond, VA
- Clean driving record
- Mid-level
- Office
- Health insurance
- 401(k)
Locate Technician - Gas - Richmond, VA
Benchmark, LLC —Richmond, VA
- $20 - $28 an hour
- Full-time
- Clean driving record
- Construction site
- Residential
- Disability insurance
- Health insurance
Quick Apply
Communication Technician 1
M.C. Dean, Inc —Richmond, VA
- Full-time
- Microsoft Word
- 18 years or older
- Microsoft Excel
OSP Fiber Splicer
Mainline Fiber —Richmond, VA
- $50,000 - $60,000 a year
- Full-time
- Construction site
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Construction Technician Richmond VA
Segra —Richmond, VA
- Full-time
- Microsoft Word
- Microsoft Outlook
- Construction site
- Health savings account
- Paid holidays
Quick Apply
Telecom Construction - Entry level
Fiber Network Services Inc —Glen Allen, VA
- $13 - $18 an hour
- Overtime
- Background check
- High school
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Fiber Splicer
Team Fishel —Richmond, VA
- $23 - $30 an hour
- Clean driving record
- Mid-level
- High school diploma or GED
- Profit sharing
- Wellness program
Manager, Network Management - Cigna Healthcare - Hybird (VA, MD)
The Cigna Group —Richmond, VA
- $92,000 - $153,300 a year
- Online Application
- Mid-level
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Fiber Splicer
Coastal Fiber, LLC —Ashland, VA
- $30 - $40 an hour
- Full-time
- Up to 50% travel
- Construction site
- DOT physical examination
- Health insurance
- Paid time off
Quick Apply
Data Center Technician
Team Fishel —Richmond, VA
- Mid-level
- High school diploma or GED
- 2 years
- Profit sharing
- Wellness program
Fiber Technician
Team Fishel —Richmond, VA
- $18 - $23 an hour
- Construction site
- Mid-level
- High school diploma or GED
- Profit sharing
- Wellness program
Communications Technician 2
M.C. Dean, Inc —Richmond, VA
- Full-time
- 18 years or older
- Clean driving record
- English

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fiber optics jobs near richmond va

Service Manager (Multifamily/ISP)

Internet Subway
Henrico, VA

Quick Apply

Job Details

Full-time
$70,000 a year

Benefits

Health savings account
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance
Referral program
Retirement plan

Qualifications

Customer communication
Teamwork
Field service
Telecommunication
CRM system proficiency
Technical troubleshooting support

Full Job Description

About Us

Internet Subway is a modern Internet Service Provider (ISP) laser-focused on delivering frictionless internet experiences to apartment communities. With a 100% fiber-optic network, a seamless onboarding and management platform, and direct property connectivity, we provide a journey to the internet unlike any other.

The Role: Service Manager (Multifamily/ISP)

We’re hiring a hybrid role that combines customer success ownership with hands-on field coordination and support across the multifamily communities we service. This role owns the end-to-end experience for our multifamily properties; from onboarding and activation through ongoing support, while ensuring successful execution of on-site work including installations, troubleshooting, and resident connectivity.

Location: Hybrid / Remote (Richmond or Tidewater area preferred)

This role is based out of our Richmond, VA office and operates in a hybrid capacity. Candidates located in the Richmond or Tidewater, Virginia areas are strongly preferred to support occasional in-person collaboration and regional property needs. Candidates outside these areas will also be considered. Travel to apartment communities across the East Coast will be required as needed.

Key Responsibilities

Customer Success & Relationship Management

Ensure properties remain confident in their partnership with Internet Subway
Maintain proactive communication through regular check-ins and updates
Monitor account health and identify risks before they escalate
Advocate for property partners internally and ensure a high level of satisfaction

Field Support - Visit properties when necessary to assist with:

activation readiness
troubleshooting escalated issues
validating service quality
Support resident activations, move-ins, and service readiness
Ensure properties have the resources they need for smooth resident connectivity
Coordinate on-site work with property teams and leasing offices

Cross-Functional Coordination

Work closely with Project Management, Support, Sales, and Operations
Ensure smooth handoff from deployment through ongoing support
Communicate field insights back to internal teams
Maintain accurate documentation in CRM and internal tools

What Success Looks Like

Smooth onboarding and activations with minimal issues
Strong relationships with property teams
Faster resolution of issues due to direct ownership
Reduced escalations and improved customer satisfaction
Properties that feel supported both remotely and on-site

What We’re Looking For

Strong communication and relationship-building skills
Highly organized with excellent follow-through
Experience working in multifamily, telecom, ISP, IT, or property management environments
Ability to troubleshoot and solve problems in the field including category cable, fiber optics, routers and access points and Wi-Fi congestion/interference. XGS PON experience is a plus.
Basic technical understanding of networking or telecom systems
Willingness to travel frequently to apartment communities

Why Join Us

Unlimited PTO
Company vehicle use when travel is required
Retirement savings plan with company match
Opportunities for professional development and career advancement
Comprehensive health, dental, and vision insurance

Ready to grow with us? Apply now and join the Internet Subway team.

Pay: $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance

Application Question(s):

How many years of experience working with apartment communities, property managers, leasing offices, or multifamily housing do you have?
Have you been the primary point of contact for customer accounts, properties, or client relationships?
Are you willing and able to travel to apartment communities as needed for onsite support, activations, or issue resolution?
Are you comfortable troubleshooting basic connectivity issues such as Wi-Fi, routers, access points, cabling, or internet outages?

Work Location: Hybrid remote in Henrico, VA 23228

Quick Apply

Refine Your Search

fiber optics jobs in richmond va

Service Manager (Multifamily/ISP)

Structured Cabling Technician II

Advanced DAS Technician 139630

Cable Installation Technician

Low Voltage Tech

Data Center Technician

Field Project Manager

OSP Fiber Construction Manager

Associate-Infrastructure-Technician

Locate Technician - Gas - Richmond, VA

Communication Technician 1

OSP Fiber Splicer

Construction Technician Richmond VA

Telecom Construction - Entry level

Fiber Splicer

Manager, Network Management - Cigna Healthcare - Hybird (VA, MD)

Fiber Splicer

Data Center Technician

Fiber Technician

Communications Technician 2

I want to receive the latest job alert for fiber optics in richmond va

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