Top 197 Patient access representative Jobs in Richmond Va

Patient Experience Concierge
Henrico Doctors' Hospital Forest —Richmond, VA
- $17.36 - $26.05 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Registrar Part Time Days
Johnston-Willis Hospital —Richmond, VA
- $15.00 - $21.44 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Disability insurance
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Patient Coordinator (West End Offices)
Virginia Physicians For Women —Richmond, VA
- $19.50 - $23.00 an hour
- Full-time
- High school diploma or GED
- Entry level
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7d
Medicaid Patient Support Representative
Chippenham Hospital —Richmond, VA
- $15.46 - $23.19 an hour
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
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1d
Patient Service Representative
Richmond Gastroenterology Associates —Richmond, VA
- $17 - $21 an hour
- Full-time
- Communication skills
- Entry level
- Health savings account
- Health insurance
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Patient Service Representative
Patient First —Mechanicsville, VA
- $18.75 - $21.25 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
1d
Patient Coordinator (Southside Offices)
Virginia Physicians For Women —North Chesterfield, VA
- $19.50 - $23.00 an hour
- Full-time
- High school diploma or GED
- Entry level
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7d
ER Discharge Coordinator
Henrico Doctors' Hospital Forest —Richmond, VA
- $16.08 - $24.12 an hour
- Full-time
- Urgent Care
- Mid-level
- Employee stock purchase plan
- Disability insurance
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Patient Services Representative PRN - Laburnum Urgent Care
Bon Secours —Richmond, VA
- $16.76 - $24.65 an hour
- PRN
- Basic math
- Urgent Care
- High school diploma or GED
- Health savings account
- Disability insurance
8d
Surgery Scheduler - Ophthalmology - Full benefits, no weekends, 401k matching!
Retina Institute of Virginia —Richmond, VA
- $18 - $22 an hour
- Overtime
- Microsoft Outlook
- Surgery
- High school diploma or GED
- Paid parental leave
- Paid holidays
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1d
Unit Secretary - Neonatal Intensive Care Unit (NICU) - St. Mary's Hospital
Bon Secours —Richmond, VA
- $16.76 - $24.65 an hour
- 12 hour shift
- Administrative experience
- High school diploma or GED
- Critical & Intensive Care
- Health savings account
- Disability insurance
21h
Patient Registration Representative
KidMed —Glen Allen, VA
- Part-time
- Computer literacy
- HIPAA
- High school diploma or GED
- Paid time off
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Patient Service Representative
Virginia Oral & Facial Surgery —Richmond, VA
- $18 - $24 an hour
- Full-time
- Dental office
- Mid-level
- 2 years
- Paid training
- Paid holidays
9d
Patient Services Representative - The Perinatal Center - Richmond
Bon Secours —Midlothian, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Clinic
- Children
- Health savings account
- Disability insurance
2d
PATIENT SERVICE REPRESENTATIVE
VA Ear Nose Throat Associates —Richmond, VA
- $18 - $20 an hour
- Full-time
- High school diploma or GED
- Perioperative Care
- Typing
Quick Apply
9d
Patient Representative
CareNow —Midlothian, VA
- $15.86 - $22.99 an hour
- Full-time
- Urgent Care
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Desk - No weekends, paid holidays, full benefits!
Commonwealth Eye Care Associates —Henrico County, VA
- Overtime
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Paid parental leave
- Paid holidays
Quick Apply
9d
Patient Care Representative
Pulmonary Associates of Richmond, Inc. —Richmond, VA
- $17.50 - $20.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Disability insurance
- Health insurance
8d
Patient Access Associate Specialist
Ensemble RCM LLC —Chester, VA
- $17.00 - $18.15 an hour
- Part-time
- Customer service
- High school diploma or GED
- ER
- Tuition reimbursement
Part-Time Client Services Coordinator
Sheltering Arms Institute —Richmond, VA
- $20 - $25 an hour
- Part-time
- CPR Certification
- Experience working with individuals with disabilities
- Computer literacy

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Patient Experience Concierge

Henrico Doctors' Hospital Forest -
Richmond, VA

Quick Apply

Job Details

Full-time
$17.36 - $26.05 an hour
8 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
401(k) matching
Loan assistance
Life insurance

Qualifications

Entry level

Full Job Description

Hourly Wage Estimate: $17.36 - $26.05 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Schedule: Monday - Friday 5:30am-2pm

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Experience Concierge with Henrico Doctors' Hospital Forest you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in registration lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.

What you will do in this role:

Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions
Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
Promotes and demonstrates excellent customer service
Oversee the daily activities of the front desk and lobby areas including tidiness of the area
Greet patients upon arrival, and navigate patient flow
Assist with check in process; monitor patient registration tracker
Perform lobby rounding to ensure patients are kept aware of their wait time expectations
Perform lobby rounding to ensure lobby and waiting room area is clean, safe and comfortable for patients, family and visitors.
Encourage and assist with patient enrollment in the Patient Portal
Empowerment to make decisions on their own to help a customer; escalate appropriately
Understands that our reputation is only as good as our customer’s last experience; ensure it is the best.
Consistently provide patient flow updates to PTAC leadership
Assist in resolving real-time patient concerns

What qualifications you will need:

High school diploma or GED preferred
Hospitality degree preferred
Minimum 3 year’s patient access, hotel, restaurant, retail, or customer service experience required
Previous Patient Access experience preferred

Benefits

Henrico Doctors' Hospital Forest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Patient Experience Concierge opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

patient access representative jobs in richmond va

Patient Experience Concierge

Registrar Part Time Days

Patient Coordinator (West End Offices)

Medicaid Patient Support Representative

Patient Service Representative

Patient Service Representative

Patient Coordinator (Southside Offices)

ER Discharge Coordinator

Patient Services Representative PRN - Laburnum Urgent Care

Surgery Scheduler - Ophthalmology - Full benefits, no weekends, 401k matching!

Unit Secretary - Neonatal Intensive Care Unit (NICU) - St. Mary's Hospital

Patient Registration Representative

Patient Service Representative

Patient Services Representative - The Perinatal Center - Richmond

PATIENT SERVICE REPRESENTATIVE

Patient Representative

Front Desk - No weekends, paid holidays, full benefits!

Patient Care Representative

Patient Access Associate Specialist

Part-Time Client Services Coordinator

I want to receive the latest job alert for patient access representative in richmond va

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