Top 168 Patient services representative Jobs in Richmond Va

Patient Access Specialist Associate
Ensemble RCM LLC —Richmond, VA
- $17.00 - $18.15 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
12d
Hygiene Coordinator
River Run Dental —Richmond, VA
- $19 - $21 an hour
- Full-time
- Dental office
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Pediatric Dental Front Desk - Huguenot
Virginia Family Dentistry —Midlothian, VA
- $17 - $25 an hour
- Full-time
- Dental office
- Ability to walk for extended periods
- Pediatrics
- Profit sharing
- Paid holidays
Quick Apply
Patient Service Representative
Patient First —Midlothian, VA
- $18.75 - $21.25 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
4h
Patient Service Representative - Telehealth
Patient First —Glen Allen, VA
- $18.75 - $21.25 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
Patient Services Representative – Care-A-Van
Bon Secours —Richmond, VA
- $16.76 - $24.65 an hour
- High school diploma or GED
- Children
- Computer skills
- Health savings account
- Disability insurance
Patient Service Representative-Telehealth
Patient First —Glen Allen, VA
- $18.75 - $21.25 an hour
- Part-time
- Telehealth
- Entry level
- 401(k)
- 401(k) matching
5d
Patient Registrar Overnights
Henrico Doctors' Hospital Forest —Richmond, VA
- $15.00 - $21.44 an hour
- Overnight shift
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Care Representative
Virginia Eye Institute —Richmond, VA
- Full-time
- High school diploma or GED
- Clinic
- Typing
- COVID-19 protective measures
Quick Apply
Patient Registrar Evenings and Nights
Chippenham Hospital —Richmond, VA
- $15.00 - $21.44 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
5d
Patient Access Representative - Ridgefield Parkway - Days
VCU Health System —Henrico County, VA
- Full-time
- Finance
- High school diploma or GED
- Clinic
7h
Patient Access Representative Float
Sheltering Arms Institute —Richmond, VA
- $18 - $25 an hour
- Full-time
- Float pool
- Physical & Rehabilitation Medicine
- High school diploma or GED
13d
Patient Registrar Part Time Weekdays
Henrico Doctors' Hospital Forest —Richmond, VA
- $15.00 - $21.44 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Patient Access Coordinator
OrthoVirginia Inc —Richmond, VA
- $16.06 - $24.09 an hour
- Full-time
- Medical office experience
- High school diploma or GED
- Epic
Quick Apply
6d
Patient Experience Concierge
Henrico Doctors' Hospital Forest —Richmond, VA
- $17.36 - $26.05 an hour
- Full-time
- Organizational skills
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Front Desk Receptionist
Dentists of Richmond —Richmond, VA
- $20 - $30 an hour
- Full-time
- Spanish
- Administrative experience
- Data entry
- Health insurance
- Dental insurance
Quick Apply
13d
Admissions Coordinator
Select Specialty Hospital - Richmond —Richmond, VA
- $21 - $30 an hour
- Full-time
- Customer service
- Medical office experience
- Mid-level
- Dental insurance
- Paid time off
Quick Apply
6d
Patient Access Representative
UHS - Atlantic Region CBO —Richmond, VA
- $16.88 - $25.32 an hour
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health savings account
Quick Apply
4d
Front Desk Receptionist
Patterson Eye Clinic —Richmond, VA
- $18 - $20 an hour
- Full-time
- Organizational skills
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Patient Coordinator
Aspen Dental —Glen Allen, VA
- $17 - $20 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
9d

I want to receive the latest job alert for patient services representative in richmond va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

patient services representative jobs near richmond va

Patient Registrar jobs in Richmond, VA

Patient Access Representative jobs in Richmond, VA

Patient Services Representative jobs in Glen Allen, VA

Patient Access Coordinator jobs in Richmond, VA

Front Desk Receptionist jobs in Richmond, VA

Admissions Coordinator jobs in Richmond, VA

Care Concierge jobs in Richmond, VA

Patient Services Representative jobs in Midlothian, VA

Patient Representative jobs in Richmond, VA

Patient Services Representative jobs in San Mateo, CA

Patient Services Representative jobs in Dallas, TX

Patient Services Representative jobs in Columbus, OH

Patient Services Representative jobs in San Jose, CA

Patient Registration jobs in Sacramento, CA

Student Disability Services Coordinator jobs in Connecticut

Patient Navigator jobs in Rutgers, NJ

Patient Registrar jobs in Phoenix, AZ

Patient Registrar jobs in Lincolnton, NC

Patient Registrar jobs in Augusta, GA

Patient Registrar jobs in New York, NY

Patient Access Specialist Associate

Ensemble RCM LLC -
Richmond, VA

Apply Now

Job Details

Full-time
$17.00 - $18.15 an hour
12 days ago

Benefits

Tuition reimbursement

Qualifications

Customer service
High school diploma or GED

Full Job Description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15 based on experience

***This position is an onsite role, and candidates must be able to work on-site at Bon Secours - St Mary's Hospital - Richmond in Richmond, VA ****

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.
They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.
Patient Access staff will be held accountable for point of service goals as assigned.
Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience:

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences

Minimum Education:

High School Diploma/GED Required

Certifications:

CRCR Required within 9 months of hire (Company Paid)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Apply Now

Refine Your Search

patient services representative jobs in richmond va

Patient Access Specialist Associate

Hygiene Coordinator

Pediatric Dental Front Desk - Huguenot

Patient Service Representative

Patient Service Representative - Telehealth

Patient Services Representative – Care-A-Van

Patient Service Representative-Telehealth

Patient Registrar Overnights

Patient Care Representative

Patient Registrar Evenings and Nights

Patient Access Representative - Ridgefield Parkway - Days

Patient Access Representative Float

Patient Registrar Part Time Weekdays

Patient Access Coordinator

Patient Experience Concierge

Front Desk Receptionist

Admissions Coordinator

Patient Access Representative

Front Desk Receptionist

Patient Coordinator

I want to receive the latest job alert for patient services representative in richmond va

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected