Top 15 Remote helpdesk Jobs in Richmond Va

Help Desk Technician - IT
Shamin Hotels —Richmond, VA
- From $20 an hour
- Overtime
- Computer science
- Computer Science
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Technician
Murgado Automotive Group —Richmond, VA
- $25 - $35 an hour
- Weekends as needed
- Computer Science
- Dealership
- English
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
Empower Brands —Richmond, VA
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Technical Support Analyst
AvePoint —Richmond, VA
- $50 an hour
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
IT Help Desk Tier 1 - Bilingual
DEX Imaging —Richmond, VA
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Print Support Specialist II
Ricoh —Richmond, VA
- Full-time
- Mid-level
- Office
- High school diploma or GED
Print Service Support Technician - Richmond, VA
Software Technology Inc —Richmond, VA
- Mid-level
- Under 1 year
Quick Apply
Technical Support Analyst 4 - Richmond, VA/ONSITE 100%
Software Technology Inc —Richmond, VA
- Contract
- Writing skills
- Research
- Mid-level
Quick Apply
Technical Support Analyst 4
Software Technology Inc —Richmond, VA
- Writing skills
- Research
- Mid-level
Quick Apply
Oracle HCM Technical/Functional Consultant
Apollo Technology Solutions LLC —Richmond, VA
- Oracle
- Office
- In-person
Quick Apply
Technical Support Analyst
Apollo Technology Solutions LLC —Colonial Heights, VA
- Contract
- Classroom
- Computer science
- Microsoft Excel
Quick Apply
ECommerce Administrator
TSRC, Inc. —Ashland, VA
- $40,000 - $45,000 a year
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Client Support Administrator (Information Technologist II)
Agil3 Technology Solutions (A3T) —Fort Gregg-Adams, VA
- Full-time
- Computer Science
- Mid-level
- 3 years
- Travel reimbursement
- Paid holidays

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Industrial Refrigeration Technical Support Specialist
Hill Phoenix a Dover Food Retail Company —Colonial Heights, VA
Help develop technical service bulletins to educate service partners and internal parties regarding common field issues and methods of resolving.
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Sr. Help Desk Support Technician, Sun-Wed, Nights
ID Logistics —Henrico, VA
Strong analytical and troubleshooting skills with the ability to manage technical operations. Own the relationship with between technical operations and…
$65,000 - $68,000 a year

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IT Helpdesk Support
American Freight Management Company —Dublin, OH
Bachelor’s degree in computer science, Information Technology, or a related field is preferred, but not required. Job Title: IT Helpdesk Support.
$17 - $25 an hour
Quick Apply
Healthcare IT Specialist
OFFOR HEALTH —Columbus, OH
The Specialist owns hands-on hardware deployment for the company, including imaging, configuring, and shipping laptops to corporate associates and provisioning…
$37 an hour
Quick Apply

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Help Desk Technician - IT

Shamin Hotels
Richmond, VA

Quick Apply

Job Details

Permanent | Full-time
From $20 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount
Flexible schedule
Life insurance

Qualifications

Computer science
Mobile device support
Computer Science
Bachelor of Science
English
Databases
Bachelor's degree
Technical Proficiency
Mobile devices
Information Technology

Full Job Description

Purpose for the Position: We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have the good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. As assigned, responsible for providing support to all IT systems to include computers, fax, scanners, servers, switches, data, voice, business centers, point of sale systems, reader board, and software. Actively engaged in responding to help desk support to hotels. Provides service to internal customers of the Shamin organization in a timely fashion in a professional manner.

Responsibilities include:

Serve as the first point of contact for employees seeking technical assistance over the phone or email

Help with G suite Basic such as Gmail, Meet, Chat, Calendars, Drive…etc.

Perform remote troubleshooting through diagnostic techniques and pertinent questions

Determine the best solution based on the issue and details provided by Employees.

Direct unresolved issues to the next level of support personnel

Provide accurate information on IT products or services

Pass on any feedback or suggestions by customers to the appropriate internal team

Identify and suggest possible improvements on procedures

Support Property Management System and Point of Sale Systems at the hotels on refresh projects and upgrades.

Maintain video surveillance security systems, testing backups on scheduled basis.

Work closely with all company hotel staff to ensure the smooth functioning of all hotel IT functions. Close working relationships with Supervisory personnel, General Managers, and Corporate Accounting.

Requirements

Tech savvy with working knowledge of office automation products, databases, and remote control

Good understanding of computer systems, mobile devices, and other tech products

Ability to diagnose and resolve basic technical issues

Proficiency in English

Excellent communication skills

BSc/BA in IT, Computer Science or relevant field'
'
This Company Describes Its Culture as:

Outcome-oriented -- results-focused with strong performance culture
People-oriented -- supportive and fairness-focused
Team-oriented -- cooperative and collaborative

Work Remotely

Job Type: Full-time

Salary: From $15.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

On call
Overtime
Weekend availability

Pay: From $20.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

remote helpdesk jobs in richmond va

Help Desk Technician - IT

IT Help Desk Technician

IT Support Analyst

Technical Support Analyst

IT Help Desk Tier 1 - Bilingual

Print Support Specialist II

Print Service Support Technician - Richmond, VA

Technical Support Analyst 4 - Richmond, VA/ONSITE 100%

Technical Support Analyst 4

Oracle HCM Technical/Functional Consultant

Technical Support Analyst

ECommerce Administrator

Client Support Administrator (Information Technologist II)

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