Join a Mission That Moves Richmond
GRTC is deeply connected to the communities we serve, offering opportunities to shape the future of public transit through innovative service designs, major capital projects, and a growing regional network. Every day, our work powers more than 30,000 transit trips and supports mobility for people across the region. With new routes, expanded connections, and a second bus rapid transit line under development to complement the Pulse, our ITDP Bronze Medal-winning flagship system, GRTC continues to play a central role in regional mobility. Joining GRTC means being part of a mission-driven team with the chance to make a lasting impact on how people move and connect.
SUMMARY:
Reporting to the Director of Transportation or designee, the Transportation Time & Attendance Specialist plays a vital role in supporting accurate, timely, and compliant payroll and attendance processing for the Transportation Department. This position works closely with the Transportation Time & Attendance Coordinator to assist with daily timekeeping activities, payroll validation, attendance tracking, and employee inquiries.
The Specialist serves as a key back-up to the Coordinator and helps ensure continuity of payroll operations during absences, peak processing periods, or special projects. This role is well-suited for entry-level candidates or recent graduates seeking exposure to transit operations, labor agreements, payroll systems, and enterprise resource planning (ERP) environments, with opportunities for skill development and career growth.
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The hours will be performed during regular business hours, 8:00 am - 4:30 pm.
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The flexibility to work weekends is required.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Assist in maintaining daily operator payroll records in HASTUS, including accurate entry, review, and validation of work hours and pay codes.
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Support verification and reconciliation of time and attendance data prior to bi-weekly payroll processing.
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Track and help process attendance, vacation, sick leave, personal time, FMLA, and other leave categories.
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Review leave requests and time discrepancies; escalate issues to the Coordinator, supervisors, or management as appropriate.
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Assist with calculating and processing pay adjustments, exceptions, and corrections in coordination with Finance and Payroll.
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Monitor payroll reports and error logs; help prepare summaries, reconciliations, and supporting documentation.
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Maintain organized attendance and payroll records, including leave documentation and attendance policy tracking.
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Respond to routine employee questions regarding timekeeping, leave balances, and payroll matters; refer complex issues as needed.
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Support compliance with collective bargaining agreements, work rules, and agency policies related to payroll and attendance.
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Prepare standard daily, bi-weekly, and ad-hoc reports to support Transportation leadership.
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Serve as a backup to the Transportation Time & Attendance Coordinator to ensure payroll continuity and coverage.
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Provide administrative and analytical support related to payroll operations, data validation, and labor agreement administration.
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Assist with testing, training, and ongoing support related to timekeeping systems and the agency’s ERP implementation.
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Maintain confidentiality of payroll and personnel data and comply with agency records management policies.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
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Associate’s or Bachelor’s degree in Business Administration, Accounting, Finance, Human Resources, Transportation, Public Administration, or a related field preferred.
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Entry-level candidates and recent graduates are encouraged to apply.
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Prior experience with payroll, time and attendance, scheduling, HR administration, or data/reporting functions is a plus but not required.
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Relevant internships, academic coursework, projects, or administrative experience involving data analysis, reporting, coordination, or process support may be considered in lieu of direct payroll experience.
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Experience or exposure to a unionized, public-sector, or operations-focused environment is helpful but not required.
Knowledge, Skills, and Abilities
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Strong understanding of payroll practices, timekeeping rules, and leave administration.
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Familiarity with collective bargaining agreements and how they apply to payroll and attendance.
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High attention to detail with the ability to analyze and reconcile data accurately.
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Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and database systems.
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Strong organizational and time management skills, with the ability to manage multiple priorities and meet strict deadlines.
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Effective communication and interpersonal skills to interact with operators, supervisors, and staff across multiple departments (Finance, HR, Operations).
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Ability to maintain confidentiality of sensitive payroll and personnel information.
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Adaptability to new systems and processes, including support for ERP implementation and ongoing system use.
PHYSICAL DEMANDS:
The physical demands described here are representative of those required of an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Requires frequent bending and kneeling.
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Requires primarily sitting.
GRTC IS AN EQUAL OPPORTUNITY EMPLOYER WHO VALUES DIVERSITY IN THE WORKFORCE
