Top 4 Technical support analyst Jobs in Ridgecrest, Ca

IT Technical Analyst
New Directions Technologies, Inc. —China Lake, CA
- $38,640 - $70,720 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person
IT Support Analyst
DCS Corp —Ridgecrest, CA
- $70,310 - $81,300 a year
- Weekends as needed
- High school diploma or GED
- Organizational skills
- In-person

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IT Support Analyst
DCS Corp —Ridgecrest, CA
IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change…
$70,310 - $81,300 a year
IT Technical Analyst
New Directions Technologies, Inc. —China Lake, CA
IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change…
$38,640 - $70,720 a year

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Desktop Analyst
Elevance Systems —Hilliard, OH
To log all calls on the call logging system. Help desk: 1 year (Preferred). Strong desktop support knowledge including hardware, software, and networking…
$24 - $25 an hour
Quick Apply
Technical Service Analyst
MedBen —Newark, OH
Associate degree in computer science or related field, required. Four-year degree in Computer Science or related field, preferred.
Quick Apply

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IT Technical Analyst

New Directions Technologies, Inc. -
China Lake, CA

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Job Details

Full-time
$38,640 - $70,720 a year

Qualifications

Customer communication
Spreadsheets
Professional ethics
Operating system updates
System maintenance
High school diploma or GED
Patch management
Productivity software

Full Job Description

Location:

China Lake, CA

Status:

Full Time

Job Description:

IT Support Analyst will work as a member of a team responsible for triaging and prioritizing all service calls, walk-ins, emails, help desk tickets, and Change Requests (CR) for the F/A-18 & EA-1 BG Integrated Product Team (IPT) at China Lake, CA.

Provide technical support to all end users, customers, and guests within the IPT.

Provide technical support for all VTC systems used throughout the IPT.

Support, implement, and comply with cybersecurity requirements and controls.

Perform various junior level system administrator tasks such as account creation, file share accounts, account permissions, implementing assigned CR's, desktop/application troubleshooting, deployments of IT assets, and other various tasks as assigned.

Provide technical and implementation support for organizational projects and services.

Coordinate activities with IT Management, other technical teams, stakeholders, and business owners.

Be able to work as a team with other cross functional teams to achieve the IPT's mission.

Identify and manage all Information Technology/Cybersecurity (IT/C) services, infrastructure components, and relevant documentation.

Education and Work Experience Requirements:

8041
Due to the sensitivity of customer related requirements, U.S. Citizenship is required.

High school diploma plus 10 years of experience.

Must be able to be granted a Secret security clearance with a T5 investigation and maintain one for the duration of employment.

Teachable, positive attitude, highly motivated, problem solver and team oriented.

Ability to perform, manage, and prioritize multiple related tasks in a time-sensitive environment.

Strong knowledge of Microsoft Office products, specifically Excel, Word, and PowerPoint.

Effectively communicate (oral and written) with tact and professionalism.

Detail-oriented with strong organizational skills.

Must be able to work onsite - This position is not remote work eligible.

Windows Operating System and Security+ or other certifications required to comply with DoD 8140.

Must be willing and able to work after hours/weekend support for patching and maintenance as needed.

Possess professionalism, courtesy, high moral character, and integrity.

Desired Skills:
Expertise with Atlassian products such as Jira, Service Desk, and Wiki.

Salary: the expected pay range for this position is $38,640 to $70,720 but is subject to change.

Security Clearance:

Secret

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