Top 504 Customer relations representative Jobs in Ridgefield, Nj

Vendor Relations Specialist
EmpiRx Health, LLC —Montvale, NJ
- $67,302 - $84,127 a year
- Full-time
- Microsoft Outlook
- Salesforce
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
Telephone Representative II (Provider Relations)
1199SEIU Family of Funds —New York, NY
- $49,940.28 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Vision insurance
Sales and Service Representative
AAA Northeast —Hackensack, NJ
- $22.00 - $24.75 an hour
- Full-time
- Background check
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
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Administrative Coordinator
APC Postal Logistics —East Rutherford, NJ
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Client Service Representative
OFFICE OF LABOR RELATIONS —Manhattan, NY
- $67,549 - $95,637 a year
- Full-time
- Research
- Office
- High school diploma or GED
- Employee assistance program
- Loan forgiveness
Administrative & Business Assistant
APC Postal Logistics —East Rutherford, NJ
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Quality Control Reviewer III
1199SEIU Family of Funds —New York, NY
- $50,741.60 - $64,145.64 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Employer Service Specialist
Building Service 32BJ Benefit Funds —New York, NY
- $68,413.14 - $70,854.42 a year
- Full-time
- Spanish
- Computer literacy
- English
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Patient Relations Representative, Evening Shift - Mineola
NYU Langone Health —Mineola, NY
- $66,300 - $67,000 a year
- Evening shift
- 5 years
- Mid-level
- Bachelor's degree
- Wellness program
Guest Relations Representative (Part-time, Varied shift)
CarePoint Health —Hoboken, NJ
- $16.75 an hour
- 12 hour shift
- Acute care
- Spanish
- Surgery
- Paid holidays
- Dental insurance
14d
Account Representative - State Farm Agent Team Member
Justin Bush - State Farm Agent —West New York, NJ
- $75,000 - $125,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Paid time off
Quick Apply
Administrative Coordinator
DEPARTMENT OF FINANCE —Manhattan, NY
- $62,517 - $71,894 a year
- Full-time
- Mid-level
- Office
- Residential
- Work from home
- Loan forgiveness
4d
Account Representative - State Farm Agent Team Member
Frank Petronella - State Farm Agent —Hasbrouck Heights, NJ
- $65,000 - $85,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Hugo Gonzalez - State Farm Agent —Hoboken, NJ
- $21 - $24 an hour
- Full-time
- Office
- Leadership
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Specialist I, Quality Assurance
SGS —Fairfield, NJ
- $23 - $27 an hour
- Full-time
- Bachelor of Science
- Bachelor's degree
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative
What If Holdings —Fort Lee, NJ
- $50,000 - $70,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Business development
- Health insurance
- Dental insurance
CUSTOMER SERVICE MONITOR
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $44,545 - $51,227 a year
- Full-time
- Research
- Office
- 3 years
- Loan forgiveness
- Food provided
Account Representative - State Farm Agent Team Member
Jason Bush - State Farm Agent —Wayne, NJ
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply
Human Resources Business Partner
FlightSafety International —Moonachie, NJ
- $90,625 - $163,125 a year
- Marketing
- Customer service
- Bachelor's degree
- Health insurance
- 401(k) matching
Supervisor Line & Ramp Services
Jet Aviation —Teterboro, NJ
- $35 - $37 an hour
- Overtime
- English
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
9d

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Vendor Relations Specialist

EmpiRx Health, LLC -
Montvale, NJ

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Job Details

Full-time
$67,302 - $84,127 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Microsoft Outlook
Data analysis reporting
Vendor relationship management
Microsoft Teams
Project stakeholder communication

Full Job Description

Vendor Relations Specialist

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

EmpiRx Health is in unprecedented growth, and we're seeking a highly skilled and experienced Vendor Relations Specialist. In this critical role, The Vendor Relations Specialist supports assigned vendor relationships by coordinating day-to-day vendor activities, tracking performance, resolving routine issues, maintaining governance documentation, and keeping internal stakeholders informed. This role helps ensure vendor commitments are monitored, follow-up items are completed, and service quality supports EmpiRx Health's operational and member experience goals.

Key Responsibilities:

Vendor Relationship and Coordination:

Serve as the day-to-day contact for routine assigned vendor activities.
Build productive working relationships with vendor representatives and internal stakeholders.
Coordinate vendor meetings, agendas, decisions, and action-item follow-up.
Support vendor-related operational initiatives, communication changes, and implementation activities.

Vendor Performance Management:

Monitor vendor performance against established KPIs, SLAs, and operational expectations.
Review vendor reports, scorecards, service levels, turnaround times, and quality measures.
Identify performance trends, risks, issues, or opportunities for follow-up.
Support the development, tracking, and completion of corrective action plans.

Issue Management & Resolution:

Coordinate the tracking and resolution of vendor issues and service concerns.
Maintain issue logs, action-item trackers, and escalation records.
Facilitate follow-up between vendors and internal stakeholders.
Escalate recurring or unresolved issues through established governance channels.

Reporting & Analytics:

Maintain vendor performance scorecards and recurring reports.
Track key performance indicators and operational metrics.
Prepare clear summaries for leadership and stakeholder review.
Support quarterly business reviews and other vendor performance discussions.

Documentation & Governance Support:

Maintain vendor documentation, governance records, contact lists, and reporting schedules.
Keep meeting materials, action logs, performance reports, and vendor files current.
Support compliance reviews and audit requests by maintaining organized records.

Continuous Improvement:

Identify opportunities to improve vendor processes, reporting, service quality, and communication.
Recommend practical workflow improvements and administrative efficiencies.
Support SOP development and implementation of approved process improvements.

Required Qualifications & Experience:

Bachelor’s degree in a related field, or other relevant education and experience as determined by the company.
0-2 years of professional experience in vendor management, account management, pharmacy operations, business operations, project coordination, procurement, or related fields.
Strong communication, relationship management, organization, and follow-through skills.
Basic analytical, reporting, problem-solving, and issue-resolution skills.
Ability to manage multiple priorities and work effectively with internal and external stakeholders.
Proficiency in Microsoft Excel, PowerPoint, Outlook, Teams, and other Microsoft 365 applications.
Ability to learn healthcare and PBM operations quickly.

Preferred Qualifications & Experience:

Healthcare, PBM, or Pharmacy experience.
Experience using SharePoint, Smartsheet, Jira, Power BI, Salesforce, or similar business systems.
Experience supporting vendor, client, supplier, or partner relationships.

Success Measures:

Assigned vendor activities are coordinated effectively and professionally.
Vendor issues and action items are tracked, escalated, and resolved timely.
Performance reporting is accurate, timely, and useful to stakeholders.
Vendor documentation remains organized, current, and audit-ready.
Vendor service quality meets established expectations.

Work Environment: In Office in Montvale, NJ/ Remote flexibility may be considered for the right candidate based on experience, qualifications, and business needs

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Student Loan Reimbursement, Health Savings Account, and an Employee Assistance Program.

The expected salary range for this New Jersey position is between $67,302 - $84,127. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

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Refine Your Search

customer relations representative jobs in ridgefield, nj

Vendor Relations Specialist

Telephone Representative II (Provider Relations)

Sales and Service Representative

Administrative Coordinator

Client Service Representative

Administrative & Business Assistant

Quality Control Reviewer III

Employer Service Specialist

Patient Relations Representative, Evening Shift - Mineola

Guest Relations Representative (Part-time, Varied shift)

Account Representative - State Farm Agent Team Member

Administrative Coordinator

Account Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Specialist I, Quality Assurance

Business Development Representative

CUSTOMER SERVICE MONITOR

Account Representative - State Farm Agent Team Member

Human Resources Business Partner

Supervisor Line & Ramp Services

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