Top 103 Software analyst Jobs in Ridgeland, Ms

Business Analyst/Help Desk - Government Assistance Programs
Luna Data Solutions, Inc. —Jackson, MS
- $50 - $58 an hour
- Contract
- Hybrid work
- Background check
- 5 years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14h
Financial Analyst - AI Trainer
DataAnnotation —Raymond, MS
- $50 - $100 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Cybersecurity Analyst - AI Trainer
DataAnnotation —Mississippi
- $50 - $100 an hour
- Part-time
- Remote
- English
- Mid-level
- Bachelor's degree
- Flexible schedule
Quick Apply
13d
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Mississippi
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
10d
Software Support Analyst
Vergent LMS —Ridgeland, MS
- Mid-level
- Office
- Analysis skills
- Disability insurance
- Health insurance
Quick Apply
Business Analyst
Robotics Technologies —Jackson, MS
- Mid-level
- US work authorization
- Software development
Workday Test Analyst (Remote)
SOLV Energy, LLC —Jackson, MS
- $83,822 - $100,587 a year
- Full-time
- Remote
- Mid-level
- 3 years
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
7h
Network Reimbursement Analyst
Blue Cross & Blue Shield of Mississippi —Flowood, MS
- Full-time
- Mid-level
- Math
- Communication skills
IT Support Analyst - Ridgeland, MS
Butler Snow LLP —Ridgeland, MS
- Full-time
- Mid-level
- Analysis skills
- Organizational skills
- Profit sharing
- Paid holidays
Quick Apply
Help Desk Analyst
Sprint Mart —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Senior Business Analyst
TEC —Jackson, MS
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
IT Support Analyst
Cosmich Simmons & Brown PLLC —Jackson, MS
- Full-time
- Computer Science
- Heavy lifting
- Ability to walk for extended periods
Operations Analyst, Lead
Southern Farm Bureau Casualty —Ridgeland, MS
- On call
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
Senior Systems Analyst, ITS & Claims
Blue Cross & Blue Shield of Mississippi —Flowood, MS
- Full-time
- Microsoft Excel
- Computer Science
- 5 years
Business Analyst
Entergy Corporation —Jackson, MS
- Overtime
- Hybrid work
- Mid-level
- 3 years
- Bachelor's degree
Business Solutions Analyst III (Guidewire) - Remote
CSAA Insurance Services, Inc. —Jackson, MS
- $89,865 - $119,800 a year
- Full-time
- US work authorization
- Senior level
- 2 years
- 401(k) matching
10d
Epic Application Analyst - Ambulatory/Beacon Oncology _ Division of Information Systems
The University of Mississippi Medical Center —Jackson, MS
- Full-time
- System design
- Research
- Mid-level
Business Analyst – SNAP/TANF Benefits Systems - 6 weeks onsite
Vision Square Inc —Jackson, MS
- Overtime
- Background check
- Office
- Windows
Quick Apply
3d
Application Analyst/Trainer III - Epic AMBULATORY
Singing River Health System —Jackson, MS
- Full-time
- Computer science
- Microsoft Access
- Microsoft Outlook
Quick Apply
9d
Application Analyst/Trainer I - Hospital Billing
Singing River Health System —Jackson, MS
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply

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software analyst jobs near ridgeland, ms

Business Analyst/Help Desk - Government Assistance Programs

Luna Data Solutions, Inc. -
Jackson, MS

Quick Apply

Job Details

Contract
$50 - $58 an hour
14 hours ago

Benefits

Health insurance
Dental insurance
Work from home
Vision insurance
Life insurance

Qualifications

Defect resolution root cause analysis
Problem management
Root cause analysis
Associate's degree
Cross-functional communication

Full Job Description

Role: Business Analyst (Help Desk & Data Conversion Support) – Government Assistance Programs

Location: Remote position (U.S.) with required onsite training in Jackson, Mississippi for the first 6 weeks at the following address: 200 South Lamar St Jackson Mississippi 39201 NOTE: Any travel/lodging costs incurred by non-local candidates will be the responsibility of the candidate.

Contract Type: Long-Term, Multi-Year Contract

Position Overview:

We are seeking an experienced Business Analyst to support a long-term, multi-year engagement. This role will serve as the primary point of contact for end users experiencing help desk-related issues and will play a critical role in supporting business operations for a large-scale data conversion project.

The ideal candidate will have strong analytical and troubleshooting skills, experience supporting users in a benefits eligibility environment, and the ability to effectively communicate with both business stakeholders and technical teams.

Key Activities/Responsibilities:

Serve as the primary point of contact for users experiencing help desk and system-related issues.
Diagnose software and system problems and provide timely resolution to user inquiries.
Perform manual data manipulation and correction activities when required to support business operations.
Review, document, and resolve incidents submitted through JIRA, email, spreadsheets, and other support channels.
Receive, document, prioritize, track, and manage support requests received via phone, email, and chat portals.
Collaborate with DHS program areas and technical teams to identify and address business and information technology needs.
Identify recurring or complex issues and escalate them appropriately to supervisors or managers.
Maintain detailed incident documentation to support issue resolution, trend analysis, and future system enhancements.
Apply critical thinking and root cause analysis techniques to troubleshoot and resolve user-reported problems.
Communicate clearly and professionally with users, including those experiencing frustration or service disruptions.

Required Qualifications:

Minimum 5 years of experience working with automated systems used to determine benefits for SNAP, TANF, or Employment & Training (E&T) programs.
Minimum of an Associate degree from an accredited institution.
Experience supporting users in a help desk, business analyst, or application support capacity.
Strong verbal and written communication skills.
Demonstrated ability to analyze issues, identify root causes, and document resolutions.

Preferred Qualifications (not required)

Experience using JIRA or similar ticketing/change management systems.
Proficiency with Microsoft Windows applications and tools.
Certified Professional Business Analyst (CPBA) or related business analysis certification.
Experience working with government agencies, particularly DHS program areas.

What We Offer

Long-term project stability through a multi-year contract engagement.
Opportunity to support a high-impact data conversion initiative.
Remote work flexibility following the required onsite training period.
Collaborative environment working with business and technical stakeholders.

If you have experience supporting benefits eligibility systems and enjoy solving complex business and technical issues, we encourage you to apply.

Luna Data Solutions, Inc. (LDS) provides equal employment opportunities to all employees. All applicants will be considered for employment. LDS prohibits discrimination and harassment of any type regarding age, race, color, religion, sexual orientation, gender identity, sex, national origin, genetics, protected veteran status, and/or disability status. A fingerprinting background check is required for this role.

Pay: $50.00 - $58.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Vision insurance
Work from home

Work Location: Hybrid remote in Jackson, MS 39201

Quick Apply

Refine Your Search

software analyst jobs in ridgeland, ms

Business Analyst/Help Desk - Government Assistance Programs

Financial Analyst - AI Trainer

Cybersecurity Analyst - AI Trainer

Senior Quantitative Analyst - AI Trainer

Software Support Analyst

Business Analyst

Workday Test Analyst (Remote)

Network Reimbursement Analyst

IT Support Analyst - Ridgeland, MS

Help Desk Analyst

IT Senior Business Analyst

IT Support Analyst

Operations Analyst, Lead

Senior Systems Analyst, ITS & Claims

Business Analyst

Business Solutions Analyst III (Guidewire) - Remote

Epic Application Analyst - Ambulatory/Beacon Oncology _ Division of Information Systems

Business Analyst – SNAP/TANF Benefits Systems - 6 weeks onsite

Application Analyst/Trainer III - Epic AMBULATORY

Application Analyst/Trainer I - Hospital Billing

I want to receive the latest job alert for software analyst in ridgeland, ms

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