Top 5 Technical support specialist Jobs in Ridgeland Ms

End User Specialist
C Spire —Ridgeland, MS
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- Wellness program
- Health insurance
Quick Apply
13d
Technical Support Specialist
CONVERGE TECH SERVICES LLC —Pearl, MS
- Full-time
- Computer Science
- Mid-level
- 1 year
Quick Apply
Field Services Specialist - Mississippi / Louisiana Area
NRT Technology Corp. —Mississippi
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
Metalcraft of Mayville, Inc. —Brandon, MS
- Full-time
- Mid-level
- Office
- High school diploma or GED

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End User Specialist
C Spire —Ridgeland, MS
Install, configure, and maintain all client hardware and software in the field. Provide on-site and remote troubleshooting and technical support which includes…
Quick Apply
13d
Technical Support Specialist
CONVERGE TECH SERVICES LLC —Pearl, MS
Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.
Quick Apply

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End User Specialist

C Spire -
Ridgeland, MS

Quick Apply

Job Details

Full-time
13 days ago

Benefits

Wellness program
Health insurance
Dental insurance
Tuition reimbursement
401(k) matching
Flexible schedule

Qualifications

Desktop computer repair
Peripheral setup
Hardware maintenance
Computer hardware
Desktop (troubleshooting support)
Desktop administration
Peripheral hardware support

Full Job Description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer’s lives. It’s a challenging goal, but we have a winning team that is looking to grow.

The End User Support Specialist will serve as the IT Department frontline support for all systems by responding to Help Desk requests and providing timely solutions. Provide on-site and remote troubleshooting and technical support which includes network connectivity, PC hardware, software, peripheral configuration, and applications for all areas of the company including Corporate Offices, Support Operations, and Retail Stores.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

Serve as IT Department frontline support for all systems by responding to Help Desk requests and providing timely solutions.
Gain familiarity with the company environment and demonstrate ability to troubleshoot and resolve requests concerning hardware and software utilizing remote management tools with minimal supervision.
Provide on-site and remote troubleshooting and technical support which includes network connectivity, PC hardware, software, peripheral configuration, and applications for all areas of the company including Corporate Offices, Support Operations, and Retail Stores.
Install, configure, and maintain all client hardware and software in the field.
Interface and coordinate with IT personnel, Internal Customers, and vendors to facilitate problem solving.
Serve as technical representative on IT projects or specific IT areas. For example, PC requisitions, equipment inventory, new product rollout, equipment repair process.
Perform additional duties as assigned by Manager.

This position is an exceptional introduction to IT support, as there is plenty of room to grow and learn from outstanding individuals in the field. From Support Specialist you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal and external customer experience.

In addition to that, we require:

Bachelor’s degree or equivalent work experience installing, supporting, and troubleshooting hardware peripherals and providing desktop support

Excellent communication and interpersonal skills

Strong analytical skills, self-motivation, and customer focus

Experience level and expectations will vary depending on level (I, II, III, or IV), including increasing responsibility for ownership, leadership, and technical expertise

We will give special consideration to candidates who have:

Experience with TCP/IP & DNS

Experience troubleshooting and resolving help desk requests, network connectivity, and cabling issues

Experience installing, configuring, and maintaining client hardware and software

Knowledge of multiple IT environments

Relevant IT certifications such as CCNA or MCDST

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

Competitive Compensation Package
Blue Cross Blue Shield Health Insurance
Tuition Assistance Programs
Complimentary Wireless Service & Device*
401k Match
Teladoc Telemedicine
WellBeacon Wellness Program
Paid Talent Referral Opportunities
Tailored learning paths for every position
Complimentary wireless service and device available to team members in our wireless footprint.

Physical Requirements/Working Conditions

Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen. Must be able to lift 50lbs., bend, stoop, and crawl, have finger/wrist/arm mobility, and finger dexterity. Must be able to work a flexible schedule shared by other department members. Occasional overnight travel required.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

Quick Apply

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technical support specialist jobs in ridgeland ms

End User Specialist

Technical Support Specialist

Field Services Specialist - Mississippi / Louisiana Area

Technical Support Specialist

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