Top 331 Customer care coordinator Jobs in Ridgewood Ny 11385

Patient Care Coordinator
Liberty Hearing Centers —Brooklyn, NY
- $20 - $25 an hour
- Full-time
- Bilingual
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
Quick Apply
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
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Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
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Intake Coordinator
Ember Health —New York, NY
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Continuous improvement
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator - Dr. Robinson & Dr. King
Hospital for Special Surgery —Brooklyn, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
ADMISSIONS COORDINATOR
Ocean Gardens Care Center —Queens, NY
- $40,000 - $100,000 a year
- Full-time
- Skilled nursing facility
- Customer service
- Computer skills
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Patient Care Coordinator - Woodhaven
ModernMD Urgent Care —Woodhaven, NY
- $19 - $21 an hour
- Full-time
- Vital signs
- HIPAA
- High school diploma or GED
Quick Apply
Patient Care Coordinator - Dr. Rodericks
Hospital for Special Surgery —Fresh Meadows, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Authorization Coordinator (CCSS)
VNS Health —Manhattan, NY
- $20.98 - $26.23 an hour
- Per diem
- Computer literacy
- Research
- Mid-level
- Health insurance
Homecare Staffing Coordinator
Inspire Health Group —Queens, NY
- $25 - $28 an hour
- 8 hour shift
- High school diploma or GED
- Home Health
- Computer skills
- Paid holidays
- Paid time off
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1d
Customer Support Coordinator
Culinary Depot —Hackensack, NJ
- $25 - $33 an hour
- Full-time
- Office
- Continuous improvement
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Front Desk Coordinator
IVX Health —New York, NY
- $27.00 - $29.70 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Clinic
- Continuing education credits
- Health savings account
Quick Apply
Patient Care Coordinator- Peds
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Patient Experience & Administrative Coordinator
KETA Medical Center —New York, NY
- $40 - $45 an hour
- Part-time
- Hospitality
- Nursing
- Psychiatry
- Travel reimbursement
Quick Apply
1d
Patient Coordinator - Physical Therapy Office
Body Harmony Physical Therapy —New York, NY
- From $25 an hour
- Part-time
- Private practice
- Physical & Rehabilitation Medicine
- HIPAA
Quick Apply
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Procedural Coordinator – Plastic Surgery – Department of Surgery - Days
NewYork-Presbyterian Hospital —Brooklyn, NY
- $34.30 - $40.55 an hour
- Full-time
- Surgery
- Hospital
- Customer service
16h
Front Desk Coordinator
Madison Ophthalmology PLLC —New York, NY
- $25 - $30 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- 1 year
- Health insurance
- 401(k)
Quick Apply
Patient Care Coordinator
Optum —Lake Success, NY
- $17.98 - $32.12 an hour
- Urgently hiring
- Microsoft Outlook
- OSHA
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
Patient Experience Coordinator
Bensonhurst Dental —Brooklyn, NY
- $60,000 - $90,000 a year
- Weekends as needed
- Dental office
- Computer literacy
- Medical office experience
Quick Apply

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Patient Care Coordinator

Liberty Hearing Centers -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$20 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Bilingual
Patient scheduling systems
Teamwork
Medical software
Employee relationship building
High school diploma or GED
Organizational skills
Time management

Full Job Description

Patient Care Coordinator

Liberty Hearing Centers | Multiple Brooklyn Locations

Position Summary

Liberty Hearing Centers is seeking a mature, compassionate, highly organized, and service-oriented Patient Care Coordinator to serve as the first point of contact for our patients, families, and referring providers. This role is ideal for someone looking for a long-term career opportunity with a growing organization dedicated to improving quality of life through better hearing and exceptional patient care.

The successful candidate will be warm, welcoming, patient-centered, and adaptable. They bring a positive attitude and professional energy to the workplace, helping patients feel comfortable, valued, and cared for from their very first interaction. They understand that many of our patients are seniors or individuals experiencing hearing difficulties and are able to communicate with patience, empathy, and respect.

We are looking for someone who thrives in a fast-paced healthcare environment, enjoys working with people from diverse backgrounds and cultures, and takes pride in creating exceptional experiences for patients, families, providers, and coworkers alike.

The ideal candidate is dependable, punctual, detail-oriented, and solutions-focused. They understand that the work they do behind the scenes—collecting accurate information, coordinating documentation, supporting schedules, and collaborating with internal teams—has a direct impact on patient care, insurance processing, clinical operations, and practice success.

Most importantly, we are seeking someone who is a team player, contributes positively to workplace culture, gets along well with others, embraces continuous improvement, and is willing to go above and beyond to support patients, teammates, and the growth of their location.

Key ResponsibilitiesPatient Experience & Customer Service

Greet patients, family members, and visitors with warmth, professionalism, and compassion.
Create a welcoming and supportive environment for patients throughout their hearing healthcare journey.
Communicate clearly and patiently with individuals who may have hearing loss, communication challenges, language barriers, or concerns about treatment.
Answer incoming phone calls, respond to inquiries, and assist patients with scheduling and follow-up needs.
Manage patient check-in and check-out processes efficiently and accurately.
Address patient concerns professionally and escalate issues when appropriate.

Scheduling & Office Coordination

Manage provider schedules to maximize patient access and clinic efficiency.
Confirm appointments and maintain schedule accuracy.
Help reduce cancellations and no-shows through proactive patient outreach and follow-up.
Support operations across multiple office locations when needed.
Ensure patient records, demographics, and documentation remain accurate and up to date.
Assist with administrative and operational tasks that contribute to the success of the location.

Insurance & Documentation Coordination

Collect accurate demographic, insurance, referral, and provider information from patients.
Ensure all required documentation is obtained and submitted promptly to the appropriate internal teams.
Work closely with Verification of Benefits (VOB), billing, clinical, and leadership teams to support a seamless patient experience.
Monitor outstanding referrals, prescriptions, physician orders, and required paperwork to help prevent delays in patient care.
Adapt to evolving payer requirements, documentation standards, and operational processes.
Understand that accuracy and attention to detail directly impact patient care, insurance processing, billing outcomes, and overall clinic success.

Referral Development & Community Engagement

Build and maintain positive relationships with referring physician offices and community partners.
Support outreach initiatives that strengthen referral relationships and increase awareness of our services.
Assist with community events, patient engagement activities, and practice growth initiatives.
Help support location goals through exceptional service, patient retention, and relationship building.

Team Collaboration

Work closely with audiologists, physicians, patient care coordinators, billing teams, verification teams, and leadership.
Communicate effectively across departments to ensure patients receive outstanding care and service.
Identify opportunities for improvement and actively participate in implementing solutions.
Embrace process changes and new initiatives with a positive and flexible attitude.
Foster a respectful, supportive, and team-oriented workplace culture.

What We’re Looking For

The ideal candidate is:

Seeking a long-term career rather than simply a job.
Mature, dependable, and emotionally intelligent.
Friendly, outgoing, and comfortable building relationships with patients, providers, and coworkers.
Patient and compassionate, especially when working with seniors and individuals experiencing hearing loss.
Organized, detail-oriented, and able to manage multiple priorities simultaneously.
Adaptable and comfortable with changing processes and continuous improvement.
A self-starter who takes ownership of responsibilities and follows through.
Punctual, reliable, and accountable.
Flexible and willing to assist at different office locations when needed.
Professional, positive, and able to work effectively with diverse personalities and backgrounds.
Solutions-oriented and willing to go above and beyond to support patients and teammates.
Comfortable receiving feedback, learning new skills, and growing within the organization.
Someone who contributes positively to workplace culture and helps create a collaborative, drama-free environment.

QualificationsRequired

High School Diploma or equivalent.
Minimum of 2 years of customer service, healthcare, medical office, hospitality, patient-facing, or related experience.
Strong verbal and written communication skills.
Excellent organizational and time-management skills.
Proficiency with computers, scheduling systems, and standard office software.
Ability to multitask while maintaining accuracy and attention to detail.

Preferred

Experience in a healthcare, audiology, ENT, medical office, or customer service environment.
Experience working with seniors or medically diverse populations.
Experience coordinating referrals, scheduling, medical records, or healthcare documentation.
Bilingual or multilingual candidates are strongly encouraged to apply.

Why Liberty Hearing Centers?

At Liberty Hearing Centers, we believe exceptional patient care starts with exceptional people. We are committed to fostering a culture of compassion, teamwork, accountability, growth, and service.

Every role in our organization contributes to helping people reconnect with loved ones, communicate more confidently, and improve their quality of life through better hearing. We are looking for team members who take pride in their work, value meaningful relationships, and want to make a difference every day.

If you are looking for a rewarding career where you can grow professionally, contribute to a supportive team, and positively impact the lives of others, we encourage you to apply.

Job Type: Full-Time

Schedule: Monday–Friday with occasional flexibility based on business needs

Work Location: Multiple Brooklyn locations. Travel between offices may be required.

Pay: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer care coordinator jobs in ridgewood ny 11385

Patient Care Coordinator

Helpline Coordinator

Care Coordinator - NYC

Intake Coordinator

Patient Care Coordinator - Dr. Robinson & Dr. King

ADMISSIONS COORDINATOR

Patient Care Coordinator - Woodhaven

Patient Care Coordinator - Dr. Rodericks

Authorization Coordinator (CCSS)

Homecare Staffing Coordinator

Customer Support Coordinator

Front Desk Coordinator

Patient Care Coordinator- Peds

Patient Experience & Administrative Coordinator

Patient Coordinator - Physical Therapy Office

Patient Care Coordinator - Dr. Matthew Abola

Procedural Coordinator – Plastic Surgery – Department of Surgery - Days

Front Desk Coordinator

Patient Care Coordinator

Patient Experience Coordinator

I want to receive the latest job alert for customer care coordinator in ridgewood ny 11385

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