Top 458 Porter/maintenance Jobs in Ridgewood Ny 11385

Director of Resident Experience
Topaz HR —Greenpoint, NY
- $90,000 - $120,000 a year
- Full-time
- Bilingual
- Residential
- 3 years
- Paid holidays
- Paid time off
Porter
Mutual Redevelopment Houses —New York, NY
- $29.72 an hour
- Spanish
- English
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Luxury Residential Condo Porter - Flushing
Douglas Elliman Property Mgmt —Flushing, NY
- $17 - $32 an hour
- English
- Residential
- Outdoor work
Porter
BOULEVARD TOGETHER OWNER LLC —Brooklyn, NY
- $22.00 - $23.82 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Entry level
Quick Apply
Maintenance Worker I Porter
Volunteers of America - Greater New York, Inc. —Brooklyn, NY
- $22.28 an hour
- Full-time
- Residential
- High school diploma or GED
- Children
- Paid holidays
- Health insurance
Quick Apply
Handyman - Jasper
Domain Cos Management LLC —Queens, NY
- $33.65 an hour
- Full-time
- Mid-level
- Ability to lift 75 pounds
- Reliable transportation
- Paid parental leave
- Disability insurance
Quick Apply
1d
Porter
LEFRAK ORGANIZATION —Corona, NY
- $20.80 an hour
- Full-time
- Mid-level
- Residential
- Apartments
Quick Apply
Porter
Realty Operations Group —Corona, NY
- $21.51 an hour
- Full-time
- Mid-level
- Residential
- Apartments
Quick Apply
Porter
TF Cornerstone —Manhattan, NY
- $22.33 - $29.77 an hour
- Temporary
- Heavy lifting
- English
- Residential
- Health savings account
- Health insurance
Quick Apply
Facilities Custodian (Porter)
Samaritan Daytop Village —Brooklyn, NY
- $22.15 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
- Health insurance
- Dental insurance
Janitor/Porter Luxury (Overnight)
Related —New York, NY
- $29.77 an hour
- 8 hour shift
- Office
- Ability to lift 50 pounds
- Front desk
Porter Maintenance Worker II - Full Time; 7710-703-N
Catholic Charities Brooklyn and Queens —Brooklyn, NY
- $23.62 - $26.46 an hour
- Weekends as needed
- Adults
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Porter Position - The Highland
Bushburg Properties Inc —Brooklyn, NY
- $22.33 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
Porter/Doorman
75 LEWIS AVENUE LLC —Brooklyn, NY
- $22.33 an hour
- Weekends as needed
- Ability to lift 50 pounds
- Entry level
Quick Apply
Residential Building Porter
L Haus Condominium —Long Island City, NY
- From $21.50 an hour
- Full-time
- Heavy lifting
- Residential
- US work authorization
- Paid training
- Health insurance
Quick Apply
Porter
RISEBORO COMMUNITY PARTNERSHIP —Brooklyn, NY
- $21.18 an hour
- Full-time
- Outdoor work
- Entry level
Quick Apply
Part-Time Doorman/Porter
Douglas Elliman Property Mgmt —New York, NY
- $17 - $32 an hour
- Part-time
- Microsoft Word
- English
- Residential
Relief Porter
21 EAST 61ST STREET APARTMENT CORP —New York, NY
- $22.34 - $29.79 an hour
- Part-time
- Residential
- Ability to lift 50 pounds
- Hotel experience
- Health insurance
- Dental insurance
Quick Apply
Maintenance Handyman
Prime Locations —Manhattan, NY
- $25 - $30 an hour
- Overtime
- English
- Mid-level
- Residential
- Paid holidays
- Health insurance
Quick Apply
Custodian/Maintenance Worker
Rock Fitness —Jackson Heights, NY
- From $17 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
14d

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Director of Resident Experience

Topaz HR -
Greenpoint, NY

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Job Details

Full-time
$90,000 - $120,000 a year

Benefits

Paid holidays
Paid time off

Qualifications

Employee onboarding
Staff performance monitoring
Procedural guides
Team leadership
Standard Operating Procedures (SOPs) implementation
Coaching
Managing hospitality teams
Team development
Project management
Operational excellence initiatives
Standard operating procedures (SOPs)
Professional development training

Full Job Description

Position Overview

A vertically integrated real estate organization specializing in development, construction & property management and family office operations is seeking a full-time Director of Resident Experience to lead and elevate the resident experience across its luxury portfolio. This role will be responsible for creating, implementing, and maintaining hospitality standards throughout the full resident journey from initial inquiries and move-in through ongoing residency and move-outs.

Responsibilities

Lead the resident experience strategy across a portfolio of luxury multifamily properties, ensuring a consistent and memorable resident journey from first contact through move-out
Develop and implement hospitality-focused service standards that elevate the resident experience across all properties
Create and maintain SOPs, onboarding programs, training materials, service manuals, and performance standards for resident-facing teams
Train, coach, motivate, and mentor front desk staff, package room associates, porters, maintenance personnel, and other on-site team members
Conduct property visits, service audits, and quality assessments to ensure consistent execution of hospitality and customer service standards
Develop resident engagement initiatives, including move-in experiences, welcome gifts, communication strategies, and resident appreciation programs
Establish performance metrics and accountability measures, leverage training software to track employee development, collaborate with leadership on service improvements, and proactively resolve resident concerns

Qualifications

3–5+ years of experience in luxury hospitality, hotels, residential property management, guest services, concierge operations, resident experience, or a related field
Proven experience creating, implementing, and delivering employee training programs across multiple departments and employee levels
Strong understanding of hospitality principles, resident engagement, and service excellence standards within luxury environments
Demonstrated ability to develop SOPs, onboarding programs, training materials, operational processes, and performance accountability frameworks
Experience managing employee performance standards, service quality initiatives, and continuous improvement programs
Excellent leadership, communication, coaching, presentation, and interpersonal skills, with the ability to influence teams across all levels of an organization
Highly organized and professional with strong project management abilities, proficiency in training or employee development software, willingness to travel between Brooklyn properties, and bilingual abilities considered a plus

Compensation & Benefits

$90,000 – $120,000 annually (based on experience)
PTO, paid holidays and benefits package
Opportunity to create and lead the company-wide hospitality and resident experience platform

About the Employer

This company owns and manages luxury residential communities throughout Brooklyn and is committed to delivering a hospitality-driven living experience that distinguishes its properties in a competitive market. The company is currently expanding its operations and relocating to a new headquarters in Greenpoint as part of its continued growth.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.

Please Note

Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

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Refine Your Search

porter/maintenance jobs in ridgewood ny 11385

Director of Resident Experience

Porter

Luxury Residential Condo Porter - Flushing

Porter

Maintenance Worker I Porter

Handyman - Jasper

Porter

Porter

Porter

Facilities Custodian (Porter)

Janitor/Porter Luxury (Overnight)

Porter Maintenance Worker II - Full Time; 7710-703-N

Porter Position - The Highland

Porter/Doorman

Residential Building Porter

Porter

Part-Time Doorman/Porter

Relief Porter

Maintenance Handyman

Custodian/Maintenance Worker

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