Top 21 Helpdesk technician Jobs in Rio Rancho, Nm

Senior IT Support Technician (NMED #10118385)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
12d
IT Technician I
Goodwill Industries of New Mexico —Albuquerque, NM
- From $18.50 an hour
- Full-time
- Clean driving record
- Pass drug screening
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Service Desk Technician
Edgewater Federal Solutions, Inc. —Albuquerque, NM
- Full-time
- Hybrid work
- High school diploma or GED
- Typing
- Associate's degree
10d
Windows Desktop Support Technician
Edgewater Federal Solutions, Inc. —Albuquerque, NM
- Full-time
- Research
- Windows
- High school diploma or GED
Senior IT Support Specialist
RS21 —Albuquerque, NM
- $75,000 - $100,000 a year
- Full-time
- Google Workspace
- Computer science
- 6 years
Quick Apply
IT Support Specialist
JST —Albuquerque, NM
- Full-time
- Computer science
- Computer Science
- Customer service
Quick Apply
Client Support Technician
SMS DATA PRODUCTS GROUP, INC —Albuquerque, NM
- Full-time
- Communication skills
- Entry level
Quick Apply
SWIFT Walk Up Support Technician
Edgewater Federal Solutions, Inc. —Albuquerque, NM
- Full-time
- Laboratory
- Mid-level
- High school diploma or GED
10d
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Rio Rancho, NM
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Corporate Service Advisor
AutoSavvy —Albuquerque, NM
- From $25 an hour
- Full-time
- Background check
- Dealership
- Driver's License
- Health savings account
- Dental insurance
Quick Apply
5d
Communication Focal Point Technician
SMS DATA PRODUCTS GROUP, INC —Albuquerque, NM
- Full-time
- Mid-level
- Organizational skills
- Communication skills
Quick Apply

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IT Support Tech 1
University of New Mexico —Albuquerque, NM
Experience delivering exceptional customer service in a technical support or service desk environment. Specialty licensure/certification may be required, as…
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IT Technician I
Goodwill Industries of New Mexico —Albuquerque, NM
Individuals must have a valid New Mexico driver’s license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean…
From $18.50 an hour
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Community Choice Financial Family of Brands —Dublin, OH
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STAQ Pharma Inc —Columbus, OH
Participate in ongoing training to develop technical and compliance-related skills. Certification in Information Technology, Computer Science, or related field;…
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Senior IT Support Technician (NMED #10118385)

State of New Mexico -
Albuquerque, NM

Apply Now

Job Details

Full-time
$27.37 - $41.06 an hour
12 days ago

Qualifications

Hardware maintenance
High school diploma or GED
Driver's License
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)

Full Job Description

Posting Details

Interviews are anticipated to be conducted within two weeks of closing date

Department Name: Resource Management Division
Program Area: Office of Information Technology

Looking for a rewarding career and growth opportunity? The New Mexico Environment Department (NMED) is seeking highly engaged talent to assist us in our mission to protect and restore the environment and foster a healthy and prosperous New Mexico for present and future generations. Come be a part of our great team for change! Learn more at: https://www.env.nm.gov/

As a valued new employee to the NMED, you will receive five (5) full days of leave in your leave.

NMED participates in E-Verify and will verify employment eligibility upon hire
Why does the job exist?

The purpose of this position is to ensure a reliable, secure, and efficient computing environment by providing advanced technical support and resolving complex hardware, software, and network issues. The Senior IT Support Technician serves as an escalation resource for technical concerns and supports the continuity of day-to-day operations through proactive troubleshooting, system maintenance, and collaboration with end users and specialized technical teams. This position also provides guidance to junior technicians and contributes to the consistent delivery of responsive, high-quality IT services.
How does it get done?

Serves as a technical expert or tier 3 support in a help desk
Often serves as the final point of escalation in response to requests for various hardware, software, peripheral, and networking

technical assistance; escalates more complex problems to appropriate IT staff or vendors

Documents, tracks, and monitors the problem to facilitate a timely resolution. Updates global knowledge database for problem resolution
Provides technical guidance and advanced training; may lead or direct lower-level staff
Diagnoses and resolves complex problems; responds to escalated problems from Tier 2; provides remote problem resolution when possible, dispatches problems to associated groups throughout the unit supported

Who are the customers?

New Mexicans to protect and restore the environment
Occasional contact with external Federal, State and Local regulatory bodies as well as contractors and environmental not for profit organizations
Internal staff

Ideal Candidate

New Mexicans to protect and restore the environment
Occasional contact with external Federal, State and Local regulatory bodies as well as contractors and environmental not for profit organizations
Internal staff

Minimum Qualification

High School diploma or equivalent and two (2) years of experience in providing technical support to end-users for computer hardware, software, and/or network-related problems. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling two (2) years may substitute for the required experience.
Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment.
Working Conditions

Work is performed in an office setting with exposure to Visual/Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending and reaching may be required.
Supplemental Information

Do you know what Total Compensation is? Click here

Agency Contact Information: Barbie Segovia (505)690-3334 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

For more information on how to apply, please check out the Application Guide: link
Bargaining Unit Position

This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.

Apply Now

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helpdesk technician jobs in rio rancho, nm

Senior IT Support Technician (NMED #10118385)

IT Technician I

Service Desk Technician

Windows Desktop Support Technician

Senior IT Support Specialist

IT Support Specialist

Client Support Technician

SWIFT Walk Up Support Technician

Now Hiring IT and Telecom Field Technicians

Corporate Service Advisor

Communication Focal Point Technician

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