Top 1295 Patient services representative Jobs in Riverdale, Nj

Member Care Advocate
EmpiRx Health, LLC —Montvale, NJ
- $50,890 - $63,612 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Admissions Coordinator
Alvin Kahn and Associates LLC —Wayne, NJ
- $75,000 - $90,000 a year
- Full-time
- Skilled nursing facility
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
11d
Medical Receptionist
Confidential —Wayne, NJ
- $16 - $18 an hour
- Weekends as needed
- Bilingual
- Private practice
- Customer service
- Health insurance
- Paid time off
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Front Desk Patient Coordinator
Back2health Chiropractic & Physical Therapy —Fair Lawn, NJ
- $19 - $22 an hour
- Part-time
- Bilingual
- Private practice
- Spanish
- Free parking
- Paid training
Quick Apply
Medical Receptionist
The Eye Care Center of New Jersey —Verona, NJ
- $15 - $20 an hour
- Full-time
- Customer service
- No experience needed
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
Medical Receptionist
Weiss Medical —Riverdale, NJ
- $18 - $20 an hour
- Part-time
- Organizational skills
- In-person
- Entry level
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10d
Patient Service Representative
PMCOE —Butler, NJ
- Part-time
- Private practice
- Computer skills
- Communication skills
Quick Apply
Patient Access Representative I - Per Deim- Days- Patient Access- Chilton Medical Center
Atlantic Health System —Pompton Plains, NJ
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- 403(b) matching
- AD&D insurance
Front Desk Receptionist - Medical Office
X BODY HEALTH & WELNESS —Wayne, NJ
- From $23 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Computer skills
- Employee discount
- Opportunities for advancement
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12d
Patient Access Rep I
University HealthCare Alliance —Newark, NJ
- $25.03 - $31.92 an hour
- Full-time
- Remote
- Basic math
- HIPAA
- No experience needed
Patient Care Representative
Confidential —Hawthorne, NJ
- $19 - $22 an hour
- Part-time
- Spanish
- Google Workspace
- Mid-level
- Health insurance
- Paid time off
Quick Apply
3d
Patient Experience & Front Desk Coordinator
Montclair Orthodontics —Upper Montclair, NJ
- $24 - $30 an hour
- Full-time
- Background check
- Private practice
- Hospitality
- 401(k)
- Paid time off
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Representative Registration and Financial
St. Joseph's Health —Wayne, NJ
- $20.20 - $27.26 an hour
- Part-time
- Acute care
- Bilingual
- Hospital
- 403(b) matching
- Paid holidays
Patient Care Coordinator - Dr. Gregory Kazarian
Hospital for Special Surgery —Paramus, NJ
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Typing
- Associate's degree
Medical Office Associate I, Per Diem, Float, Family Medicine, Northern NJ
Atlantic Health System —Oakland, NJ
- Full-time
- HIPAA
- Administrative experience
- High school diploma or GED
- 403(b) matching
- AD&D insurance
3d
Patient Access Specialist I #Full Time #Remote
61st Street Service Corp —Fort Lee, NJ
- $24.30 - $30.51 an hour
- Full-time
- Remote
- 2 years
- Entry level
- Health insurance
- Paid time off
Quick Apply
Medical Receptionist
Advanced Internal Medicine of North Jersey —Wayne, NJ
- $18 - $22 an hour
- Part-time
- Background check
- Private practice
- Primary Care
Quick Apply
Representative Call Center Telecom
St. Joseph's Health —Woodland Park, NJ
- $15.92 - $24.66 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Children
- 403(b) matching
- Paid holidays
Guest Services Associate - Per Diem (varied shift) CMC
Atlantic Health System —Pompton Plains, NJ
- From $20.83 an hour
- Full-time
- Word processing
- High school diploma or GED
- Ability to lift 50 pounds
- 403(b) matching
- AD&D insurance
9d
Senior Scheduling Receptionist - Wayne
St. Joseph's Health —Wayne, NJ
- $17.91 - $27.75 an hour
- Full-time
- Management
- Mid-level
- High school diploma or GED
- On-the-job training
2d

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Member Care Advocate

EmpiRx Health, LLC -
Montvale, NJ

Quick Apply

Job Details

Full-time
$50,890 - $63,612 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance

Qualifications

Productivity software
Pharmacy Technician Certification

Full Job Description

Member Care Advocate (Montvale, NJ)

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients. Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client experience teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Position Summary:

The Member Care Advocate plays a critical role in delivering high-quality, concierge-level service to EmpiRx Health members by providing administrative oversight and case management support. This role ensures timely resolution of member inquiries, escalations, and coordination between members, pharmacies, and prescribers. The position supports population health initiatives through proactive engagement and adherence to defined KPIs and service standards. By collaborating cross-functionally, the Member Care Advocate contributes to improved health outcomes, member satisfaction, and operational excellence.

What You’ll Do:

Key Responsibilities:

Operations:

Manage assigned member cases using the population health management system, ensuring timely completion and accuracyServe as a liaison between members, pharmacies, and prescribers to coordinate care and resolve issuesRespond to member inquiries and requests in a professional and timely mannerHandle email communications and administrative tasks aligned with service expectationsSupport concierge-level services and assist with member-focused projects under pharmacist supervision

Member Experience & Service Delivery:

Provide high-quality, consistent, and empathetic support to membersResolve member escalations efficiently within defined turnaround timesEnsure adherence to KPIs related to call handling, case resolution, and service qualityDeliver best-in-class member experience through attention to detail and responsiveness

Compliance & Collaboration:

Follow all applicable laws, regulations, and internal processesCollaborate with Clinical Account Executives and Client Management teams on member-related needsCommunicate effectively across internal departments to ensure coordinated care delivery

Maintain documentation accuracy and compliance within systems and workflows

What You Need:

Education & Experience (Mandatory):

Pharmacy Technician Certification (CPhT)
Minimum 2 years of experience in PBM, health plan, or MTM call center environment OR 4 years in hospital/retail pharmacy setting
Strong proficiency in Microsoft Office Suite
Excellent verbal and written communication skills
Strong time management and ability to work in a fast-paced environment
Customer service orientation with a focus on delivering high-quality member experience
Ability to work onsite 5 days per week

Experience (Preferred):

Bachelor’s degree
Active Pharmacy Technician license
Experience working with population health or case management systems
Prior experience supporting clinical or pharmacy operations teams

The expected salary range for this New Jersey position is between $50,890-63,612. Total earnings may also include various incentive options. Actual pay will be adjusted based on experience, education, geographic location, and other job-related factors as permitted by law. Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Tuition Reimbursement, Health Savings Account, and an Employee Assistance Program.)

Benefits And Perks

Subject to program eligibility, this position qualifies for a robust suite of benefits including: Paid Time Off, a 401(k) program, Health Insurance including Dental & Vision coverage, Health Savings Account, and an Employee Assistance Program.

EmpiRx Health is an Equal Opportunity Employer

At EmpiRx Health, we wholeheartedly embrace the power of diversity and the magic of inclusion. The kaleidoscope of unique perspectives, backgrounds, and talents fuels our innovation and sets us apart. We're on a mission to build a team as diverse as the world we serve, where everyone is welcome and celebrated. We're not just breaking down barriers; we're actively erasing them to create an environment where opportunity knows no bounds. In unity, we find our strength and invite individuals from all walks of life to join us in our exhilarating journey to shape a brighter, more inclusive future together.

Note: This job description is a general outline of responsibilities and qualifications for the role. Additional duties may be assigned, and the position may evolve to meet the organization's needs.

PI286086269

Quick Apply

Refine Your Search

patient services representative jobs in riverdale, nj

Member Care Advocate

Admissions Coordinator

Medical Receptionist

Front Desk Patient Coordinator

Medical Receptionist

Medical Receptionist

Patient Service Representative

Patient Access Representative I - Per Deim- Days- Patient Access- Chilton Medical Center

Front Desk Receptionist - Medical Office

Patient Access Rep I

Patient Care Representative

Patient Experience & Front Desk Coordinator

Representative Registration and Financial

Patient Care Coordinator - Dr. Gregory Kazarian

Medical Office Associate I, Per Diem, Float, Family Medicine, Northern NJ

Patient Access Specialist I #Full Time #Remote

Medical Receptionist

Representative Call Center Telecom

Guest Services Associate - Per Diem (varied shift) CMC

Senior Scheduling Receptionist - Wayne

I want to receive the latest job alert for patient services representative in riverdale, nj

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