Top 3 switchboard operator Jobs in riverdale ga

Service Express Operator
Marriott International, Inc —Atlanta, GA
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Call Center Representative
Innovation At Work Inc —Decatur, GA
- Full-time
- High school diploma or GED
- Organizational skills
- Typing
Ideal Services Agent (Operator)
Omni Hotels & Resorts —Atlanta, GA
- Weekends as needed
- Computer literacy
- Hotel
- Ability to sit for extended periods
Quick Apply

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Sr. Contact Center Voice Engineer
Synergis —Atlanta, GA
Support voice system issues and manage moves, adds, and changes for remote agents. Collaborate with IT team members to develop strategies and resolve issues.
$50 - $60 an hour
Quick Apply
22h
Guest Services Agent
Residence Inn Peachtree Corners —Atlanta, GA
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms. The Guest Service Agent is responsible for providing friendly, attentive…
9d

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PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…
Night Auditor
Middletown Hotel Management —Columbus, OH
Prior front desk or hotel experience preferred. Knowledge of hotel amenities and ability to provide clear directions to guests.
$16 - $17 an hour
Quick Apply
1d

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Service Express Operator

Marriott International, Inc -
Atlanta, GA

Apply Now

Job Details

Full-time

Qualifications

Employee relationship building

Full Job Description

Additional Information
Job Number26059932
Job CategoryRooms & Guest Services Operations
Location210 Peachtree St NW, Atlanta, Georgia, United States, 30303
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

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switchboard operator jobs in riverdale ga

Service Express Operator

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Ideal Services Agent (Operator)

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