Top 710 Guest service Jobs in Riverhead Ny

Guest Service Associate
The Penny Lane —Hampton Bays, NY
- $23 an hour
- Inventory management
- Hotel
- Entry level
Quick Apply
Server
Rooted Hospitality Group —Patchogue, NY
- $35 - $40 an hour
- Organizational skills
- Restaurant
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Part Time Innkeeper
The Penny Lane —Hampton Bays, NY
- $25 an hour
- Overtime
- Writing skills
- Sanitation
- Hotel
Quick Apply
Front Desk Agent
Canoe Place Inn —Hampton Bays, NY
- $18 - $20 an hour
- Seasonal
- Hotel
- High school diploma or GED
- US work authorization
Quick Apply
9d
Sous Chef / Expeditor (Expo) – High-Volume Waterfront Restaurant
Claudio's Greenport NY —Greenport, NY
- $20 - $22 an hour
- Part-time
- Inventory control
- Cooking
- Mid-level
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Restaurant Manager
Rooted Hospitality Group —Westhampton Beach, NY
- $65,000 - $80,000 a year
- Mid-level
- Mentoring
- Organizational skills
- Dental insurance
- 401(k)
Quick Apply
9d
Restaurant Server
Sound View Greenport —Greenport, NY
- $11.85 - $13.00 an hour
- Temporary
- US work authorization
- In-person
- Guest services
- Health insurance
- Dental insurance
Quick Apply
Full Time Server
Hilton Garden Inn Stony Brook —Stony Brook, NY
- $11.35 an hour
- Weekends as needed
- Serving
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
6d
Baker / Sandwich Chef
THE FRENCH WORKSHOP —Ronkonkoma, NY
- $17 - $20 an hour
- Weekends as needed
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Bakery
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Event Manager/Coordinator
Confidential —Riverhead, NY
- From $24 an hour
- Weekends as needed
- Hospitality
- Customer service
- Restaurant management
- Health insurance
- 401(k)
Quick Apply
13d
Restaurant Manager
Rooted Hospitality Group —Patchogue, NY
- $65,000 - $80,000 a year
- Mid-level
- Mentoring
- Organizational skills
- Dental insurance
- 401(k)
Quick Apply
9d
Lead Barista
Sagaponack General Store —Sagaponack, NY
- From $24 an hour
- Weekends as needed
- Merchandising
- Mid-level
- In-person
- Paid time off
- Employee discount
Quick Apply
Restaurant Manager
Miller's Ale House —Lake Grove, NY
- $70,000 - $75,000 a year
- Nights as needed
- Background check
- Mid-level
- US work authorization
- Health savings account
- AD&D insurance
Quick Apply
1d
Culinary Leadership Development Program
Lessing's Hospitality Group —Suffolk County, NY
- From $30 an hour
- Weekends as needed
- Hospitality
- Microsoft Excel
- Bachelor's degree
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Seasonal Dock Hand at Port Jefferson, NY (April through October)
Mercury Marine —Port Jefferson, NY
- From $17 an hour
- Part-time
- 18 years or older
- Clean driving record
- Driver's License
- 401(k)
- 401(k) 4% Match
16h
Vehicle Care Specialist (Detailer) - Seasonal
Go Rentals —Wainscott, NY
- $25 an hour
- Seasonal
- Background check
- Hospitality
- Inventory management
- Disability insurance
- Health insurance
Quick Apply
8d
Area Chef de Cuisine
Lessing's Inc —Suffolk County, NY
- $75,000 - $100,000 a year
- Weekends as needed
- Hospitality
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
General Manager
Tony's Tacos —Holbrook, NY
- $75,000 - $92,500 a year
- 12 hour shift
- Bar
- Spanish
- Casual dining restaurant
- Paid training
- Health insurance
Quick Apply
3d
Experienced Bartender Year round
Pierre's Restaurant —Bridgehampton, NY
- $17 an hour
- Weekends as needed
- Mid-level
- In-person
- 2 years
- Flexible schedule
Quick Apply
1d
Catering Executive Chef
Lessing's Inc —Suffolk County, NY
- $85,000 - $90,000 a year
- Weekends as needed
- Culinary experience
- US work authorization
- In-person
- Health insurance
- Dental insurance
Quick Apply

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Guest Service Associate

The Penny Lane
Hampton Bays, NY

Quick Apply

Job Details

$23 an hour

Qualifications

Visitor query response
Customer communication
Correspondence management
Hotel and accommodations payment processing
Cash amount verification
Email customer support
Inventory management
Greeting customers
Cash drawer securing
Answering guest questions
Hotel room assignment management
Hotel emergency procedures
Property management systems (PMS)
Hotel and accommodations guest complaints handling
Faxing
Suggestive selling
Entry level
Cross-functional communication
Office phone management

Full Job Description

Compensation: $23 per hour

This position maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution.

Job Duties:

Welcome and check-in guests in a friendly and efficient manner, demonstrate excellent customer service and phone etiquette
Accountable for assigned cash drawer(s) and cash balances (make correct change)
Answer and transfer calls in timely (preferably 3 rings) and courteous fashion
Manage all aspects of the reservations process (process room reservations, secure deposit and send confirmation); use suggestive selling techniques, stay abreast of local rates, in-house strategy, group and special rate plans and packages, available inventory, etc.
Monitor reservations email account; reply to e-mail correspondence in a timely, courteous, and professional manner; process e-mail requests/reservations accordingly
Understand how to check room availability and housekeeping/maintenance status, ensure against overbooking, and that guests are provided an inspected room
Maintain full knowledge of all room types, features, locations, rates
Verify accuracy of information in property management system by entering data correctly and checking daily arrivals
Effectively handle all guest inquiries, requests and complaints; confirm guest needs have been met; timely alert manager on duty to any unresolved complaints
Communicate effectively with all departments
Develop a working knowledge of local attractions, business locations, and points of interest
Review daily activities and groups, communicate details with co-workers and guests as needed
Direct traffic inside the hotel with vendors, overnight guests, employees, meeting attendees, restaurant/ lounge guests, visitors
Know location, basic troubleshooting and relevant contact list for all major hotel systemsØ Knowledge of all hotels services, amenities, and hours of operation
May be first point of contact during any emergency; be familiar with all emergency procedures as documented in hotel Emergency Manuals
Accurately handle all in-house accounts including guest names, room charges, methods of payment, special requests, etc.
Handle services for guests including guest mail, messages, telephone calls, faxes, wake-up calls, after-hours requests (i.e., extra towels, pillows etc.) ,and general inquiries
Confirm guest satisfaction at check-out and take appropriate corrective action if necessary. Say, “Thank you.”
Perform daily reporting requirements based on specific hotel needs
Ensure transfer of information from shift to shift at the Front Desk
Keep adequate inventory of front desk and guest supplies available at all times. Communicate shortages as necessary
Understand operation of guest room features, i.e. HVAC units, thermostats, showers, windows, etc.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service jobs in riverhead ny

Guest Service Associate

Server

Part Time Innkeeper

Front Desk Agent

Sous Chef / Expeditor (Expo) – High-Volume Waterfront Restaurant

Restaurant Manager

Restaurant Server

Full Time Server

Baker / Sandwich Chef

Event Manager/Coordinator

Restaurant Manager

Lead Barista

Restaurant Manager

Culinary Leadership Development Program

Seasonal Dock Hand at Port Jefferson, NY (April through October)

Vehicle Care Specialist (Detailer) - Seasonal

Area Chef de Cuisine

General Manager

Experienced Bartender Year round

Catering Executive Chef

I want to receive the latest job alert for guest service in riverhead ny

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