Top 31 Collection agent Jobs in Riverside, Ca

Collection Account Specialist I
HealthQuest Esoterics —Irvine, CA
- $22 - $25 an hour
- Full-time
- Medical office experience
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Admissions & Collections Clerk - Admitting
County of Riverside —Moreno Valley, CA
- $44,448.37 - $66,100.67 a year
- Weekends as needed
- Bilingual
- Background check
- Hospital
- Paid holidays
- Disability insurance
8h
Walking technicians needed for temporary data collection project
Quality Counts LLC —San Bernardino, CA
- $25 an hour
- Temporary
- No experience needed
- Office
- Outdoor work
4d
Operations & Collections Specialist
University of Redlands —Redlands, CA
- $25 - $30 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
Quick Apply
Accounts Receivable/Collections Specialist
SERVPRO of Woodcrest/El Cerrito/Lake Mathews —Riverside, CA
- $25 - $30 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Data Collection Technician
DT Professional Services —Norco, CA
- $28 an hour
- Overtime
- Customer service
- Writing skills
- English
- Paid holidays
- Disability insurance
Quick Apply
Orbach Collection Maintenance & Student Project Coordinator
University of California, Riverside —Riverside, CA
- $62,535.60 - $92,394.00 a year
- Weekends as needed
- Mid-level
- Math
- University
14d
Credit Collection Specialist 1
Crown Equipment Corporation —La Verne, CA
- $23.75 - $35.62 an hour
- 8 hour shift
- Computer literacy
- Research
- Office
- Paid parental leave
- Health savings account
11d
Risk Assessor / Sidewalk Inspector – Outdoor Walking & Field Data Collection
Precision Concrete Cutting SoCal —Chino, CA
- $20 - $25 an hour
- Full-time
- Background check
- Ability to walk for extended periods
- English
Quick Apply
15h
Curator for Academic Programs and Collections
Scripps College —Claremont, CA
- $30.00 - $33.25 an hour
- Weekends as needed
- 5 years
- Master's degree
- University
Accounts Receivable/Collections Specialist
ServiceMaster Restore 9669 - Irvine —Irvine, CA
- $25 - $30 an hour
- Full-time
- Mid-level
- Office
- Construction experience
- Health insurance
- Paid time off
Quick Apply
Credit and Collection Specialist
THE CARLSTAR GROUP LLC —Fontana, CA
- $40,000 - $45,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required
Valet Living LLC —Corona, CA
- $19 - $21 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- COVID-19 protective measures
- Referral program
Quick Apply

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Admissions & Collections Clerk - Admitting
County of Riverside —Moreno Valley, CA
(Completion of 18 semester or 27 quarter units from an accredited college or university in secretarial sciences, office practices, business education, or a…
$44,448.37 - $66,100.67 a year
8h

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Paralegal - Civil Litigation - Federal Courts Preferred. Collections and Foreclosure Experience
Schuerger Law Group —Columbus, OH
-Minimum of two years’ experience in civil litigation (federal courts), creditor’s rights/collections or complete foreclosure process from filing of complaint…
From $50,000 a year
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Collection Representative
Meridian Servicing —Dublin, OH
Receive inbound and make outbound calls collecting outstanding receivables. Confer with customers by telephone to determine reasons for overdue payments and to…
From $16 an hour
3d

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Collection Account Specialist I

HealthQuest Esoterics
Irvine, CA

Quick Apply

Job Details

Full-time
$22 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Customer communication
Medical software
Medical insurance coverage verification
Spreadsheets
Medical office experience
HIPAA
High school diploma or GED
Attention to detail
Productivity software
Root cause analysis
Customer service problem-solving
Technical Proficiency
Time management

Full Job Description

Position Summary

The Collection Account Specialist I is responsible for coordinating all aspects of patient billing, collections, and account resolution for a medical laboratory environment. This position requires a thorough understanding of patient accounting, medical billing, insurance processing, reimbursement methodologies, and customer service principles.

The Patient Account Representative serves as a primary point of contact for patients regarding billing inquiries, account balances, payment arrangements, insurance information, and account resolution. This role is responsible for reviewing the status of the entire patient account and exercising sound judgment to determine the appropriate course of action to ensure timely and accurate reimbursement while maintaining exceptional customer service.

Essential Duties and Responsibilities

Patient Account Management

· Work assigned patient accounts receivable inventories efficiently and timely while maintaining departmental productivity and quality standards.

· Contact patients regarding prepayments, outstanding balances, payment arrangements, and account resolution.

· Review, monitor, research, and update patient accounts to resolve balances and maximize reimbursement opportunities.

· Analyze account activity and determine appropriate next steps based on account status and payer requirements.

· Reconcile patient account balances to ensure accuracy and proper account resolution.

Billing and Insurance Support

· Demonstrate knowledge of patient accounting, medical billing procedures, insurance claims processing, and reimbursement practices.

· Verify and update patient demographics, financial information, insurance coverage, and payer information within applicable systems.

· Communicate effectively with insurance carriers regarding claim status, payment inquiries, eligibility, and reimbursement issues.

· Utilize payer portals and online resources to research claims, verify information, and resolve account discrepancies.

· Assist in obtaining and verifying billing information required for accurate claim submission and reimbursement.

Patient Communication and Customer Service

· Maintain and manage a high volume of inbound and outbound patient calls.

· Respond to patient inquiries, correspondence, and account concerns within established service standards.

· Explain billing statements, insurance payments, adjustments, and patient financial responsibility in a clear and professional manner.

· Address patient concerns, answer questions, and provide account education while maintaining a positive customer experience.

· Establish payment arrangements in accordance with company policies and procedures.

Documentation and Reporting

· Document all patient interactions, account activities, payment arrangements, and account updates accurately within the billing system.

· Maintain spreadsheets and account notes to ensure continuity of follow-up and communication among staff members.

· Prepare patient statements, collection letters, delinquency notices, reports, and other correspondence as required.

· Ensure all account documentation is complete, accurate, and compliant with company policies and regulatory requirements.

Administrative Functions

· Process and post payments as assigned.

· Perform account audits and data quality reviews to identify and correct discrepancies.

· Assist with special projects and reporting requests related to patient accounts and collections.

· Maintain confidentiality and security of patient information in accordance with HIPAA regulations.

Required Skills and Qualifications

Education and Experience

· High School Diploma or equivalent required.

· Minimum of 2 years of experience in medical billing, patient accounting, healthcare collections, or revenue cycle management preferred.

· Experience in a clinical laboratory, diagnostic testing, physician practice, or healthcare environment strongly preferred.

Technical Skills

· Knowledge of medical billing, patient accounting, collections, insurance verification, and reimbursement processes.

· Proficiency with patient accounting systems, billing software, Microsoft Office applications, and payer portals.

· Ability to navigate multiple computer systems simultaneously while maintaining accuracy and efficiency.

Professional Competencies

· Strong communication, customer service, and interpersonal skills.

· Ability to remain calm, professional, and solution-oriented in stressful situations.

· Friendly, courteous, service-oriented, and flexible with a commitment to providing excellent patient service.

· Detail-oriented with strong organizational and time-management skills.

· Ability to work effectively under pressure while meeting deadlines and productivity goals.

· Capable of working independently with minimal supervision while managing multiple priorities.

· Strong problem-solving skills with the ability to identify issues, determine root causes, and implement appropriate solutions.

· Ability to establish and maintain effective working relationships with patients, staff, insurance representatives, and external organizations.

· Strong analytical and decision-making abilities.

Performance Expectations

· Meet or exceed established productivity and quality standards.

· Maintain accuracy in account documentation and account resolution activities.

· Achieve collection and reimbursement goals as established by management.

· Demonstrate professionalism and exceptional customer service in all interactions.

· Comply with all HIPAA, compliance, and company policies and procedures.

Equal Employment Opportunity

HealthQuest Esoteric is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace.

Pay: $22.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in riverside, ca

Collection Account Specialist I

Admissions & Collections Clerk - Admitting

Walking technicians needed for temporary data collection project

Operations & Collections Specialist

Accounts Receivable/Collections Specialist

Data Collection Technician

Orbach Collection Maintenance & Student Project Coordinator

Credit Collection Specialist 1

Risk Assessor / Sidewalk Inspector – Outdoor Walking & Field Data Collection

Curator for Academic Programs and Collections

Accounts Receivable/Collections Specialist

Credit and Collection Specialist

Part-Time Doorstep Trash Collection Specialist – Nights – Pickup Truck Required

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