Top 387 Market research Jobs in Riverside, Ca

Customer Insights Analyst
ASSA ABLOY —Lake Forest, CA
- $80,000 - $120,000 a year
- Hybrid work
- Mid-level
- Office
- 3 years
- Paid holidays
- 401(k)
Sales Representative/Inside Sales
Confidential —Corona, CA
- $35,000 - $100,000 a year
- Full-time
- Sales
- Research
- Mid-level
- Travel reimbursement
- Mileage reimbursement
Quick Apply
5d
Real Estate Administrative Assistant
Confidential —Moreno Valley, CA
- $22 - $24 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
Quick Apply
11d
Commercial Real Estate Agent
Team Architects —Ontario, CA
- $75,000 - $200,000 a year
- Email
- Mid-level
- Office
- Real Estate License
- Flexible schedule
Quick Apply
Wireless Enrollment Representative
Mallard Marketing —Moreno Valley, CA
- $1,100 - $1,400 a week
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- 401(k)
- Employee discount
Quick Apply
1d
Senior Litigation Counsel
Travelers —Diamond Bar, CA
- $132,800 - $219,100 a year
- 7 years
- Writing skills
- Driver's License
- Wellness program
- Paid holidays
EPL & D&O Liability Claim Counsel
Travelers —Diamond Bar, CA
- $111,600 - $184,200 a year
- Analysis skills
- Bachelor's degree
- Children
- Wellness program
- Paid holidays
Auto General Liability Associate Counsel
Travelers —Diamond Bar, CA
- $85,600 - $141,200 a year
- Customer service
- Writing skills
- Mid-level
- Wellness program
- Paid holidays
General Liability Associate Managing Attorney
Travelers —Diamond Bar, CA
- $153,700 - $253,700 a year
- 7 years
- Customer service
- Writing skills
- Wellness program
- Paid holidays
Associate Staff Attorney
Liberty Mutual —Ontario, CA
- $100,000 - $171,000 a year
- Full-time
- Remote
- Writing skills
- Mid-level
- Analysis skills
- 401(k) matching
Physician Family Practice
CompHealth —California
- $308,000 - $328,000 a year
- Mid-level
- Office
- Outpatient experience
Workers' Compensation Associate Senior Counsel
Travelers —Diamond Bar, CA
- $120,400 - $198,700 a year
- Writing skills
- Driver's License
- Children
- Wellness program
- Paid holidays
Senior Account Manager – B2B Sales (Uncapped Commission, Growth Opportunity)
Fenchem Inc —Chino, CA
- $38 - $43 an hour
- Full-time
- Background check
- 5 years
- Business development
- Travel reimbursement
- Mileage reimbursement
Quick Apply
Business Development
Precision Molded Plastics, Inc. —Upland, CA
- $60,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Business development
- Health insurance
- Dental insurance
Quick Apply
Technical Advisor - Plastics Extrusion - 2nd shift
Lubrizol —Corona, CA
- $106,000 - $129,000 a year
- Full-time
- Microsoft Office
- 8 years
- High school diploma or GED
- Health savings account
- Paid holidays
QMS Supervisor
Lubrizol —Corona, CA
- $120,000 - $125,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Manufacturing
- Health savings account
- Paid holidays
Technical Product Manager- Medical Device
NeurOptics —Irvine, CA
- $120,000 - $160,000 a year
- Full-time
- Microsoft Word
- Computer science
- Microsoft Excel
- Paid holidays
- Health insurance
Quick Apply
Labeling Specialist
Actalent —Ontario, CA
- $95,000 - $105,000 a year
- 8 hour shift
- Hybrid work
- 6 years
- Office
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
5d
Marketing Data Analyst
Joy of Life —Ontario, CA
- Mid-level
- Office
- Math
Research Associate I
Kerr —Pomona, CA
- $60,000 - $102,000 a year
- Microsoft Excel
- English
- Mid-level
- Paid holidays
- Disability insurance

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market research jobs near riverside, ca

Customer Insights Analyst

ASSA ABLOY -
Lake Forest, CA

Apply Now

Job Details

$80,000 - $120,000 a year

Benefits

Internal mobility program
Paid holidays
401(k)
Tuition reimbursement
Paid time off
401(k) matching
Employee discount

Qualifications

Bachelor's degree
Qualitative research design
Data manipulation
Excel data analysis

Full Job Description

ASSA ABLOY, the world’s most trusted name in access solutions, is seeking a Customer Insights Analyst – Voice of Customer (VoC) & Qualitative Insights. This is a key member of the Corporate Customer Insights team, supporting the Voice of the Customer program across 40+ businesses and brands in the Americas.

This role plays a critical part in transforming customer feedback into actionable business insights by leading qualitative analysis, supporting VoC program execution, and contributing to executive-level reporting. The analyst partners closely with the Quantitative Analyst to deliver a holistic view of the customer experience, integrating qualitative themes with quantitative metrics (e.g., NPS, CSAT, CES).

The ideal candidate brings a solid foundation in qualitative research and customer insights, combined with the ability to translate complex, unstructured data into clear, decision-ready narratives for senior leadership.

This role will be based in Lake Forest, CA working on a hybrid schedule. We are not able to provide relocation assistance at this time.

What you will be doing

Voice of Customer (VoC) Program Execution

Design and manage NPS and customer experience surveys, ensuring high data quality and methodological rigor.
Monitor customer feedback trends across segments, regions, and key touchpoints to identify emerging risks and opportunities.

Qualitative Insights & Synthesis

Analyze open-ended survey responses using structured qualitative coding techniques to identify themes, patterns, and root causes.
Synthesize qualitative and quantitative insights to create a comprehensive view of the customer experience.
Translate complex, unstructured feedback into clear, actionable insights and business recommendations.

Reporting, Dashboarding & Storytelling

Build and maintain dashboards and automated reporting solutions for key CX metrics (NPS, CSAT, CES).
Develop executive-level PowerPoint presentations that communicate insights in a clear, concise, and compelling manner.
Continuously improve reporting frameworks to enhance usability, scalability, and impact.

AI & Innovation in Insights

Leverage AI tools (e.g., Copilot, Qualtrics Text iQ, Claude) to accelerate qualitative analysis, thematic coding, and report generation.
Identify opportunities to integrate new technologies into research workflows to improve speed, accuracy, and scalability.
Support the adoption of AI-driven methodologies across the Customer Insights team.

What we are looking for

Bachelor’s degree in Market Research, Business, Communications, or a related field
3–6 years of experience in customer insights, market research, VoC programs, or a related analytical role.
Demonstrated experience designing, managing, or supporting Voice of the Customer (VoC) programs, including NPS, CSAT, or CES.
Experience integrating qualitative and quantitative insights for business decision-making.
Strong qualitative research expertise, including thematic coding, content analysis, and narrative synthesis.
Proficiency in Excel (pivot tables, data manipulation, and analysis).
Proficiency in PowerPoint with demonstrated experience creating executive-level presentations.

Preferred / Strongly Desired Skills

Advanced proficiency in Qualtrics (survey design, distribution, and reporting).
Experience building dashboards and data visualizations using tools such as Qualtrics dashboards, Power BI, or Tableau.
Hands-on experience applying AI tools to customer insights workflows (e.g., text analytics, automated summarization, insight generation).

What we offer

We’re passionate about providing amazing opportunities and benefits, so that you can enjoy a lifelong career with us. We are proud to offer:

Continuous professional development opportunities and an environment that fosters internal growth and mobility.
Competitive compensation and benefits package which includes multiple healthcare options, tuition reimbursement, and matching 401k.
Generous holiday schedule and paid time off to refresh and recharge.
Employee pricing on our products and discount programs for travel, entertainment, and more!

Compensation and Benefits

Pay Range: $80-120k

This “base salary range” is a reasonable estimate for this position at the time of posting. Pay within each range is based on a variety of factors including, but not limited to, to primary work job-related knowledge, skills, experience, business requirements and geographic location. ASSA ABLOY conducts regular review of compensation ranges and therefore reserves the right to alter this range at any given time.

In addition, we provide a comprehensive benefits package including paid time off, a bonus plan, a 401(k) plan, education assistance, and an environment that reflects our commitment to our employees.

We review applications regularly, so don’t hesitate, apply today!

ASSA ABLOY is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

#LI-EL1

#LI-OSA

We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Apply Now

Refine Your Search

market research jobs in riverside, ca

Customer Insights Analyst

Sales Representative/Inside Sales

Real Estate Administrative Assistant

Commercial Real Estate Agent

Wireless Enrollment Representative

Senior Litigation Counsel

EPL & D&O Liability Claim Counsel

Auto General Liability Associate Counsel

General Liability Associate Managing Attorney

Associate Staff Attorney

Physician Family Practice

Workers' Compensation Associate Senior Counsel

Senior Account Manager – B2B Sales (Uncapped Commission, Growth Opportunity)

Business Development

Technical Advisor - Plastics Extrusion - 2nd shift

QMS Supervisor

Technical Product Manager- Medical Device

Labeling Specialist

Marketing Data Analyst

Research Associate I

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