Top 29 Service desk manager Jobs in Riverside, Ca

IT Infrastructure Project Manager
Acorn Technology Services —Ontario, CA
- $33 - $40 an hour
- Full-time
- Hybrid work
- 7 years
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Data Manager
Woodcraft Rangers —Riverside, CA
- $72,000 - $84,000 a year
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- English
- Health insurance
- Dental insurance
Senior Desktop Support Technician
Leidos —Norco, CA
- $33 - $36 an hour
- Full-time
- 5 years
- Mid-level
- Office
IT Support Technician
Hard Rock Digital —Ontario, CA
- Full-time
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
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3d
Customer Service Care Manager
Raymond Handling Solutions —Ontario, CA
- $67,000 - $150,000 a year
- Online Application
- Up to 50% travel
- Writing skills
- Pass drug screening
- Paid holidays
- Disability insurance
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3h
Director of Information Technology
Keck Graduate Institute —Claremont, CA
- $120,000 - $150,000 a year
- Weekends as needed
- 7 years
- Computer Science
- Customer service
Applebee's Restaurant Systems Manager
Applebee's —Menifee, CA
- On call
- Research
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- 401(k)
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Sales Manager70-80k Salary
Remington Hospitality —Riverside, CA
- $80,000 a year
- 8 hour shift
- Computer literacy
- Basic math
- Mid-level
Project Manager
Quantum Electronic Payments —Anaheim, CA
- $91,925 - $127,725 a year
- Full-time
- Mid-level
- Office
- 3 years
- Profit sharing
- Health insurance
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10d
Senior Account Manager
DCL Logistics —Ontario, CA
- $74,000 - $79,000 a year
- Microsoft Excel
- Bachelor of Science
- Presentation skills
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Senior Project Manager-DSI
Pitzer College —Claremont, CA
- $110,000 - $120,000 a year
- Online Application
- Customer service
- English
- 3 years
- Paid holidays
- Health insurance
Sales Manager70-80k Salary
Remington Lodging & Hospitality —Riverside, CA
- $80,000 a year
- 8 hour shift
- Computer literacy
- Basic math
- Mid-level
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Outside Sales Representative (Home Improvement Warehouse)
Weyerhaeuser —Fontana, CA
- $69,000 - $104,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Health savings account
- Paid holidays
Project Manager – Secret Clearance | Riverside, CA
Cambridge International Systems Inc —Riverside, CA
- $129,000 - $203,000 a year
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Paid holidays
- Relocation assistance
Quick Apply
Member Experience Manager - New Gym Opening!
EōS Fitness —Rancho Santa Margarita, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
14d
NFWS - OIT Service Desk (26/27)
University of La Verne —La Verne, CA
- $16.90 an hour
- Full-time
- English
- University
- Entry level
- Retirement plan
- Paid sick time
Member Experience Manager
EōS Fitness —Riverside, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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service desk manager jobs near riverside, ca

IT Infrastructure Project Manager

Acorn Technology Services -
Ontario, CA

Quick Apply

Job Details

Full-time
$33 - $40 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Professional development assistance
Life insurance

Qualifications

Operational analysis
Teamwork
Team supervision
Interpersonal skills
Attention to detail
Customer support ticket management
Help desk systems
Managing projects
Budgeting
Productivity software

Full Job Description

Our Vision Enabling our partners with technology solutions that help them achieve their business goals.

Our Mission Provide secure and efficient technology solutions so that our customers can focus on their business.

Our Values

Obsessive Customer Service
Deep Strategic Partnerships
Unparalleled Technical Talent

Company

Acorn Technology Services is a provider of Managed Information Technology Services (“MITS”). We believe that all businesses, regardless of size and industry, are increasingly dependent on information technology, but find the understanding and management of IT to be a distraction from the activities that are essential to their business success. Acorn Technology Services offers high quality, reasonably priced, dependable IT solutions, thereby allowing its customers to focus on their core competencies.

Job Summary

The Project Manager is a critical, highly collaborative role responsible for the end-to-end execution of Acorn’s client-facing and internal technology initiatives. This position is responsible for scoping, designing, and implementing complex IT projects, working closely with internal Account Management, Engineering, and Security departments to ensure solutions are delivered on time, within budget, and in strict alignment with customer expectations. We seek an IT Project Manager who is deeply passionate about effective communication and coordination, has a strong grasp of technology and business practices, and can seamlessly manage relationships with both internal teams and external customer vendors.

General Purpose of the Position

The core purpose of this position is to drive project delivery and secure technology transformations while championing our values of Obsessive Customer Service and Deep Strategic Partnerships. By serving as the central point of contact for project stakeholders, the Project Manager translates strategic business needs into highly organized technical executions. This role monitors project health, proactively mitigates risks, manages resources, and collaborates with engineering teams to deploy cutting-edge infrastructure, ensuring our partners experience minimal disruption and maximum strategic value.

Job Description

Project Lifecycle Management: Manage projects throughout their entire lifecycle, including scoping, planning, implementation, and closure, ensuring they are completed according to schedule and within budget.
Engineering & Architecture Collaboration: Partner with internal Engineering teams to develop comprehensive project plans and technical architectures.
Core Technical Implementations: Manage complex IT-related projects, including the implementation and/or migration of Microsoft/Office 365, Azure, network refresh projects, and server/PC refresh projects.
Stakeholder & Vendor Communication: Coordinate implementations and facilitate proactive, effective communication with all project stakeholders, technical staff, and external customer vendors.
Reporting & Project Health: Monitor project health and produce regular status reports, bi-weekly and monthly progress updates, and documentation for internal management and customer points of contact.
Resource & Priority Alignment: Manage resources, execute capacity planning, and work with leadership teams to ensure accurate prioritization of projects and tasks.
Risk & Problem Management: Identify, assess, and resolve project-related issues, manage operational risks, and apply structured problem management practices.
Governance & Process Optimization: Develop, document, and continuously improve project governance processes to enhance delivery standards.
Strategic Planning & Business Analysis: Provide technology strategy planning, conduct feasibility studies to recommend solutions for business challenges, and review goods and services contracts for strategic fit.
On-Site Engagement: Travel to customer sites during the scoping and implementation phases of projects as required.

Education and Experience

Bachelor’s degree in a related field (such as Computer Science, Business, or Engineering) is required; applicable professional work experience may be substituted for formal education.
Minimum of 7 years of full-time, proven experience in an IT project coordination or project management capacity.
Hands-on experience with concepts, practices, and procedures related to the information technology field.
Demonstrated leadership capability, with a strong preference for candidates who have led technical or engineering teams.
Proficiency with Microsoft Office Suite, Project, or related scheduling and coordination software.
Direct experience working within a standard IT trouble ticketing or Professional Services Automation (PSA) platform.

Knowledge, Skills, and Abilities

Strong interpersonal, analytical, facilitation, prioritization, decision-making, and conflict-resolution skills.
Fundamental understanding of formal project management methodologies, including risk mitigation, detailed work plans, and resource allocations.
Ability to set priorities and solve complex problems independently without requiring frequent supervision.
Ability to evaluate technical solutions and issues while deferring to the expertise of the specialized engineering teams.
Strong attention to detail, optimism, and an intrinsic motivation to grow both personally and professionally.
Highly respectful team player who is comfortable asking for help and working in a fast-paced environment.

Job Type: Full-time, Non-Exempt

Work Location: Ontario, CA. This position is eligible for a hybrid schedule (typically 2-3 days in-office, with remote flexibility for the remaining days). However, all work-from-home options are extended at the sole discretion of management and may be modified or eliminated at any time based on company and operational needs.

PHYSICAL REQUIREMENTS

Prolonged periods of sitting at a desk and working on a computer.
Close visual acuity to read technical documentation, analyze system data, and view computer monitors for extended periods.
Clear verbal communication and sufficient auditory capability to provide instruction, lead meetings, and interact with others through voice, phone, and video conferences.
Must be able to occasionally lift and/or move IT equipment and office supplies weighing up to 20 lbs.
Ability to reliably commute to and work fully on-site at the Ontario, CA corporate office as required by business needs.

BENEFITS:

401(k)
Health insurance
Dental insurance
Vision insurance
Paid time off
Parental leave
Professional development assistance
Monthly connectivity stipend

WHO SHOULD APPLY?

We seek strategic, customer-focused technologists who are hardworking and practically believe in Acorn values of Obsessive Customer Service, Deep Strategic Partnerships and Unparalleled Technical Talent. Strong team players with a growth mindset who can effectively collaborate across operations, engineering, and account management departments. Proactive problem-solvers who own outcomes, are detail-oriented, and make sound decisions under high-stress and high-pressure services environment. Adaptable lifelong learners and individuals of integrity, humility, and initiative who prioritize client success and thrive in stressful IT service contexts. Must be comfortable with fast changing tech stacks, eager to mentor and be mentored.

Requirements:

Ability to Commute to Ontario, CA

Pay: $33.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Vision insurance

Work Location: Hybrid remote in Ontario, CA 91764

Quick Apply

Refine Your Search

service desk manager jobs in riverside, ca

IT Infrastructure Project Manager

Data Manager

Senior Desktop Support Technician

IT Support Technician

Customer Service Care Manager

Director of Information Technology

Applebee's Restaurant Systems Manager

Sales Manager70-80k Salary

Project Manager

Senior Account Manager

Senior Project Manager-DSI

Sales Manager70-80k Salary

Outside Sales Representative (Home Improvement Warehouse)

Project Manager – Secret Clearance | Riverside, CA

Member Experience Manager - New Gym Opening!

NFWS - OIT Service Desk (26/27)

Member Experience Manager

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