Top 5 Patient advocate Jobs in Riverside Ca

Patient Support Representative
Azul Vision —Loma Linda, CA
- $23 - $24 an hour
- 8 hour shift
- Up to 50% travel
- Computer literacy
- Mid-level
Quick Apply
10d
Patient Navigator. Specialty Team Center. Children's Hospital
Loma Linda University Health —San Bernardino, CA
- $25.00 - $26.91 an hour
- Full-time
- Spanish
- Microsoft Excel
- Vital signs
Patient Navigator - San Bernardino, CA
HALO Diagnostics —San Bernardino, CA
- $23 - $30 an hour
- Full-time
- Spanish
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
Quick Apply
Senior Director, Philanthropy Patient Liaison Program
City of Hope —Irvine, CA
- $60.32 - $100.73 an hour
- Full-time
- Marketing
- HIPAA
- 3 years
3d
Overnight Caregiver – Patient & Compassionate Support
Senior Helpers - North/Central Orange County —Anaheim Hills, CA
- $18 - $20 an hour
- Part-time
- Current TB test
- Entry level
- Paid training
Quick Apply

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Patient Support Representative

Azul Vision -
Loma Linda, CA

Quick Apply

Job Details

Full-time
$23 - $24 an hour
10 days ago

Qualifications

High school diploma or GED

Full Job Description

The Patient Support Representative plays a key role in delivering outstanding customer service while ensuring accurate documentation to support patient satisfaction and maintain an efficient clinic environment. Responsibilities include handling incoming calls, scheduling and rescheduling appointments, posting payments collected at the front desk to patient accounts, and reconciling all cash, credit card, and check transactions at the end of each business day.

KEY RESPONSIBILITIES:

Greet patients upon arrival
Answer phone by 3rd ring
Check-in patients
- Verify all information is correct in demographics for all patients
- Obtain/ scan insurance and identification cards
- Make sure all authorizations are put in system
- Process new patient information packets
- Add PCPs to all patients' charts
- Post monies/batch reconciliation
- Put up fee tickets promptly
- Communicate with the staff and patients regarding wait times/ delays in the clinic
Scan in documents (outside medical records/ consents/ all pertinent information)
Appointment confirmations
Appointment reschedules when needed
Request authorizations
Review the schedule to ensure all requested testing appointments have been kept
Insurance verification / Eligibility (HMO, PPO, and Vision Plans)
- Review scheduled/ insurance verification for and reschedule any ineligible patients
- Review the schedule to ensure all required authorizations are obtained
Checking incoming and outgoing fax status
Ensure all Medical records request get to the correct department for processing
Maintain a clean work/ waiting area, restock business cards for all doctors
Take messages to send tasks to technicians when needed
Check out patients
- Make sure all doctor's orders are complete
- Verify that correct insurance has been added to encounter
- Ask patient if all questions have been answered and they understand their diagnosis and plan before leaving
- Ask patient if all questions have been answered and they understand their diagnosis and plan before leaving
- Offer dark glasses for dilated patients

EXPERIENCE:

Minimum:

High School Diploma (or its equivalent)
2 years of experience in the medical field front office
Experience working with the public.

Preferred:

Over 2 years and up to and including 5 years of experience.
Experience in medical reception and customer service.

KNOWLEDGE, SKILLS, ABILITIES:

Computer literate.
Ability to type 25 wpm.
Working knowledge of general office duties.
Working knowledge of contracted insurance plans.
Good verbal and written communication skills.
Good telephone skills.
Customer service oriented.
Task-oriented.
Ability to work in a fast-paced environment.

Work Environment
This job operates in a professional, fast-passed, medical clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets, and interacts with both staff and patents.

Physical Demands
The employee is required to stand and use both hands for typing for extended periods of time; Walk, climb or balance; and stoop, kneel, crouch, or crawl periodically. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 45 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type and Expected Hours of Work
This is a full-time, non-exempt position. Days and hours of work are Monday through Friday, 8 hours a day shifts with occasional overtime as required.

Travel
This position may require up to 50% travel. Travel to multiple clinic locations will be required throughout the week, and at times on short notice.

People with a criminal record are encouraged to apply.

Quick Apply

Refine Your Search

patient advocate jobs in riverside ca

Patient Support Representative

Patient Navigator. Specialty Team Center. Children's Hospital

Patient Navigator - San Bernardino, CA

Senior Director, Philanthropy Patient Liaison Program

Overnight Caregiver – Patient & Compassionate Support

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