Top 791 Patient experience manager Jobs in Riverside Ca

Manager, Patient Access OC
City of Hope —Irvine, CA
- $46.77 - $78.11 an hour
- Full-time
- Hospital
- System design
- Office
4d
Case Manager
University of California, Riverside —Riverside, CA
- $90,034.56 - $121,522.00 a year
- Full-time
- Mid-level
- Master's degree
- University
Manager of Nursing
Community Hospital San Bernardino —San Bernardino, CA
- $62.94 - $95.71 an hour
- Full-time
- Acute care
- Nursing
- RN License
Psychiatrist (MD/DO) – Workers’ Compensation & Personal Injury
Riverside Specialty Care —Riverside, CA
- $100 - $130 an hour
- Part-time
- Spanish
- Medicine
- Psychiatry
Quick Apply
Hybrid - Psychologist
Loyal Source —Rancho Cucamonga, CA
- $137,924.00 - $152,275.20 a year
- Microsoft Access
- Microsoft Outlook
- HIPAA
Quick Apply
Clinical Operations Manager (Nurse Practitioner)
Infusion for Health —Corona, CA
- $150,000 - $160,000 a year
- Full-time
- Nursing
- Patient monitoring
- Word processing
- Dental insurance
- 401(k)
Quick Apply
Hospice RN Case Manager (Full-Time)
Elite Hospice & Palliative Care —Riverside, CA
- $50 - $55 an hour
- Full-time
- Background check
- CPR Certification
- Nursing
- Health insurance
- Dental insurance
Quick Apply
2d
Adjunct Nursing Faculty-Clinicals, Evenings and Weekends
Westcliff University —Corona, CA
- $50 - $55 an hour
- Weekends as needed
- Classroom
- Nursing
- RN License
Quick Apply
Nurse Practitioner – Infection Prevention Manager
Infection Prevention Services, LLC —Riverside, CA
- $100,000 - $140,000 a year
- Full-time
- Anatomy knowledge
- Patient monitoring
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
9d
CQI Manager
PRIORITY AMBULANCE CALIFORNIA LLC —San Bernardino, CA
- $100,000 - $110,000 a year
- CPR Certification
- Nursing
- RN License
CQI Manager
PRIORITY AMBULANCE CALIFORNIA LLC —Redlands, CA
- $100,000 - $110,000 a year
- CPR Certification
- Nursing
- RN License
General Practicioner M.D. for Wokers Comp/Personal Injury Office
Riverside Specialty Care —Riverside, CA
- $140 - $160 an hour
- Part-time
- Medicine
- Writing skills
- Mid-level
Quick Apply
Faculty, Full-Time, Nursing -ELM
Westcliff University —Corona, CA
- $93,600 - $135,200 a year
- Weekends as needed
- Classroom
- Nursing
- RN License
Quick Apply
DQA Representative
PRIORITY AMBULANCE CALIFORNIA LLC —Rancho Cucamonga, CA
- $25 - $35 an hour
- Nursing
- Customer service
- HIPAA
DQA Representative
PRIORITY AMBULANCE CALIFORNIA LLC —Redlands, CA
- $25 - $35 an hour
- Nursing
- Customer service
- HIPAA
Director of Rehabilitation Senior Living
Reliant Rehabilitation —Rancho Cucamonga, CA
- $55 - $60 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
Program Manager (PM)
Healthpro Heritage, LLC —Riverside, CA
- Up to $57 an hour
- Part-time
- Physical & Rehabilitation Medicine
- Mid-level
- 3 years
RN Case Manager
Institute on Aging —San Bernardino, CA
- $90,000 - $100,000 a year
- Full-time
- Remote
- Background check
- Nursing
- Addiction Medicine
Quick Apply
Psychologist
Riverside Specialty Care —Riverside, CA
- $40 - $60 an hour
- Part-time
- Hybrid work
- Spanish
- Mid-level
- Doctor of Philosophy
- Flexible schedule
Quick Apply
Nursing Instructor
Carrington College —California
- $102,960 - $131,040 a year
- Full-time
- Background check
- Classroom
- Nursing
Quick Apply

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patient experience manager jobs near riverside ca

Manager, Patient Access OC

City of Hope -
Irvine, CA

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Job Details

Full-time
$46.77 - $78.11 an hour
4 days ago

Qualifications

Customer communication
IT experience within healthcare
Clinical information systems

Full Job Description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

We are seeking a strong Patient Access Manager with hospital-based Admitting experience to support and lead front-end operations across hospital admitting, ETC registration, and workflow optimization. This role plays a key part in guiding day-to-day operations while applying sound judgment in a fast-paced environment. The ideal candidate brings experience building and refining processes, improving patient throughput, and ensuring compliance with regulatory and operational standards.

Equally important, this individual leads with a people-first approach—fostering a positive, inclusive team culture, supporting and developing staff, and communicating effectively across all levels. This leader will embody City of Hope’s values of compassion, collaboration, and integrity, helping to create an environment where both patients and team members feel supported. We are looking for a well-rounded leader who can balance operational execution with team engagement to enhance both the patient experience and overall departmental performance.

As a successful candidate, you will:

Personnel Management

Accomplishes appropriate patient access resource objectives by recruiting, selecting, orienting, training, assigning work, coaching, counseling, and disciplining employees; administering timekeeping system; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Develop a culture of pride and ownership and provide opportunities for learning and growth. Ensures appropriate staffing levels throughout the work week, reassess staffing levels to identify and achieves staffing optimization. Monitors and authorizes overtime when necessary. Schedule work assignments to ensure appropriate staffing coverage during regular office when scheduled and unscheduled absences occur. Provides timely decision making and direction to clinical staff to streamline workflow, improve efficiency of operation and eliminate delays; re-assign work as needed.

Resource Management

Responsible for preparing the annual fiscal budget for related cost centers. Monitors monthly budget and expenses, modifying spending as needed. Ensures expenditures stay within budget and accounts for variances when they occur.
Implements new technology and acts as a catalyst for change to meet current and future business needs. Provide subject matter and technical expertise in the design and implementation of relevant applications. Functions as authority for all decisions related to the admissions system(s).
Continuously assess and streamline processes, establishing and implementing standard work, maintaining performance boards, monitoring metrics, coordinating meetings and facilitating workgroups. Maintains equipment by evaluating and installing equipment; developing preventive maintenance programs; calling for repairs; evaluating and implementing upgrades.

Quality Assurance / Compliance

Monitors staffing productivity and quality by establishing and monitoring thresholds and benchmarks. Provides constructive feedback to staff and senior leadership. Responsible for implementing quality control audits to monitor the quality of work and provide retraining as required to maintain performance standards.
Establish and foster excellent customer service practices supporting the daily needs of patients, caregivers, providers and staff. Oversees effective customer service systems, communication and feedback. Serve as the first line of communication and follow through for patients via direct means, telephone, email, and written correspondence. Respond and solve problems, including internal and external complaints.

Special Projects

Handles special projects involve supporting work related to various strategic initiatives such as improving patient access, improving patient satisfaction, and implementing new systems.
Maintains professional and technical knowledge by tracking emerging trends in admitting management; attending educational workshops; reviewing professional publication; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies; identifying and implementing new technology.
Develop and maintain written standard operating procedures, policies and protocols consistent with COH, The Joint Commission, DHS, and other applicable regulatory policies.
Other duties as assigned

Your qualifications should include:

Bachelor’s Degree required; 4 additional years of experience plus the minimum experience requirement may substitute for minimum education.
5 years of related healthcare experience.
1 year of experience in a leadership capacity
Experience using EPIC EMR system.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.

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Refine Your Search

patient experience manager jobs in riverside ca

Manager, Patient Access OC

Case Manager

Manager of Nursing

Psychiatrist (MD/DO) – Workers’ Compensation & Personal Injury

Hybrid - Psychologist

Clinical Operations Manager (Nurse Practitioner)

Hospice RN Case Manager (Full-Time)

Adjunct Nursing Faculty-Clinicals, Evenings and Weekends

Nurse Practitioner – Infection Prevention Manager

CQI Manager

CQI Manager

General Practicioner M.D. for Wokers Comp/Personal Injury Office

Faculty, Full-Time, Nursing -ELM

DQA Representative

DQA Representative

Director of Rehabilitation Senior Living

Program Manager (PM)

RN Case Manager

Psychologist

Nursing Instructor

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