This is a terrific full-time role and opportunity for an experienced, Licensed Funeral Director to join our growing organization! Hathaway Family Funeral Homes is Bristol County's Leading Family-Owned Provider of Cremation and Funeral Care, serving Fall River, Somerset, Taunton, New Bedford, Attleboro, and Fairhaven, MA.
Job summary:
The Funeral Director will oversee, direct, and coordinate all aspects of funeral services including body preparation, visitation, services, burials, and cremations, while providing caring support and advice to families and friends of the deceased.
Essential Job Duties Include, but are not limited to:
- Provides empathy, knowledgeable, and caring support to family and friends of deceased; meets with family and/or friends of the deceased to discuss the nature and time of funeral arrangements to be conducted.
- Tactfully discusses the options and preference for disposition of the remains; addresses and explains the costs of the funeral with family and/or friends of the deceased.
- Coordinates practical arrangements for the funeral that are respectful, professional, timely, and sensitive. This may include transferring the body to the burial site, providing transportation for the family, or arranging visitations and services.
- Coordinates the transfer of the body or remains to the funeral home.
- Oversees the embalming process.
- Provides instructions to Funeral Attendants regarding times, rooms, and arrangements to be made.
- Schedules clergy and pallbearers, answering any questions about their specific duties.
- Makes arrangements with cemeteries for scheduling, opening, and closing of facilities and gravesites, as necessary.
- Oversees the issuance of death notices, obituaries, and related paperwork to government agencies and preferred newspapers or other appropriate media.
- Ensures paperwork is filed in a timely and orderly manner, consulting with family to obtain accurate and necessary information for completion.
- General office and administrative work and duties
- Performs other related duties as assigned.
Required Skills/Abilities:
- Ability to manage distressing and stressful situations with sensitivity and care.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Thorough understanding of methods for comforting people during grief.
- Thorough understanding of laws related to funerals and funeral arrangements.
- Ability to execute promptly and accurately required legal paperwork.
- Ability to perform mortuary services.
- Detail-oriented and extremely organized.
- Proficient in Microsoft Office Suite or related software.
- Uses technology such as the state of MA VIP System and the Medical Examiner Portal
Other Requirements:
- Dependable, reliable transportation
- Active driver’s license
- Advanced speaking with fluency and writing in the English language
- Adherence to dress code
- Adherence to safety standards and OSHA regulations
- Applies the highest standards of ethics, integrity, and confidentiality
- Active Massachusetts Funeral Directors license
Physical requirements:
- Must be able to traverse a variety of locations and terrains in all weather conditions.
- Lifting and carrying up to 100 lbs.
- Lifting up to 20 lbs. unassisted
- Pushing and Pulling up to 300 lbs.
- Range of motion such as walking, climbing to include steps, bending; hand and finger dexterity for phone operations, texting, typing, use of other technologies and devices; other tools may apply, this is not an exhaustive list.
Competitive Benefits Include:
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Holidays
- Medical Insurance/BCBS
- Dental Insurance
Applicants are encouraged to provide a cover letter to human resources expressing interests and qualifications.
Salary Range: Negotiable; commensurate with experience
Local applicants only. This position is onsite, no remote.
Punctuality and dependability are key to this role. Funeral Directors work fluctuating work weeks with rotational weekends.
We are an equal employment opportunity employer.
Job Type: Full-time
Supplemental Pay:
This candidate must be flexible and available to work weekends and holidays in addition to regular hours.
We are an equal opportunity employer, and all qualified applicants will be considered without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
License/Certification:
- Driver's License (Required)
- Funeral Director License (Required)
Ability to Commute:
- Fall River, MA 02720 (Required)
Work Location: In person
