Top 809 customer service representative Jobs in riverview, fl

Director of Client Relations
Mezrah Consulting —Tampa, FL
- $110,000 - $130,000 a year
- Full-time
- Writing skills
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Customer Care Specialist-HVAC
Maintenx International Service Management Group Inc —Tampa, FL
- $15 - $20 an hour
- Overtime
- Background check
- Pass drug screening
- Office
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Riverview, FL
- $17 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Client Showroom Support (Meta Reality Experiences)
Yupix Inc —Tampa, FL
- From $18 an hour
- Weekends as needed
- Hospitality
- Spanish
- Customer service
- Paid time off
Quick Apply
Customer Service Representative
VasoTechnology powered by NetWolves —Tampa, FL
- $17 - $19 an hour
- Overnight shift
- Background check
- Microsoft Excel
- Customer service
- Paid training
- Paid holidays
Quick Apply
Bilingual Toll Customer Service Agent
MCI Careers —Tampa, FL
- $14.75 - $17.20 an hour
- Weekends as needed
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Bilingual Call Center Representative
MCI Careers —Tampa, FL
- $14.00 - $17.25 an hour
- Full-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- COVID-19 protective measures
Senior Customer Service Representative - Payment Services
Mphasis Digital Risk —Tampa, FL
- $25 - $27 an hour
- Full-time
- 5 years
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Project Assistant - Customer Service
Sdii Global —Tampa, FL
- $17 - $19 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- Office
- Health savings account
- Health insurance
Quick Apply
Bilingual Spanish Call Center Representative
MCI Careers —Tampa, FL
- $14 an hour
- Part-time
- 18 years or older
- Spanish
- Pass drug screening
- Paid training
- Paid holidays
Bilingual Contact Center Representative (Full-Time & Part-Time)
MCI Careers —Tampa, FL
- $14.00 - $17.25 an hour
- Part-time
- Bilingual
- 18 years or older
- Microsoft Excel
- Paid training
- COVID-19 protective measures
Spanish Customer Service Representative (Tolling)
MCI Careers —Tampa, FL
- $14.75 - $17.20 an hour
- Full-time
- 18 years or older
- Spanish
- Microsoft Excel
- Paid training
- Paid holidays
Customer Service Representative
Caliber —Riverview, FL
- Full-time
- Writing skills
- US work authorization
- 1 year
- Paid holidays
- Health insurance
Customer Service Associate
Wawa, Inc. —Riverview, FL
- $15.50 - $19.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Advisor (WFH)
Stanley Steemer —Riverview, FL
- $14 - $17 an hour
- 8 hour shift
- Background check
- 18 years or older
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
Customer Service Representative (Part-Time)
Watermelon Swim —Riverview, FL
- $18.50 an hour
- Part-time
- 18 years or older
- CPR Certification
- Microsoft Outlook
Quick Apply
1d
Customer Service Associate I
Dollar Tree —Riverview, FL
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Relations Specialist - Tampa
Urbanex Pest Control —Tampa, FL
- $16 - $19 an hour
- Full-time
- Background check
- Office
- In-person
- Paid holidays
- Health insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Riverview, FL
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Representative, Support Center
Molina Healthcare —Tampa, FL
- $21.65 - $28.82 an hour
- Overtime
- Sales
- Computer literacy
- HIPAA
- Health insurance
6d

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Director of Client Relations

Mezrah Consulting -
Tampa, FL

Quick Apply

Job Details

Full-time
$110,000 - $130,000 a year

Benefits

Health savings account
Health insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Life insurance
Referral program

Qualifications

Performance reviews
Customer communication
Interpersonal skills
Finance
Team development
Bachelor's degree
Attention to detail
Organizational skills
Training & development

Full Job Description

The Director of Client Relations will manage the team responsible for the delivery of effective and efficient administration of non-qualified executive benefit plans. Responsible for the development of the department. Serves as the primary liaison with carriers and enterprise level clients to facilitate the administrative aspects of policies and plans. This position reports to the Vice President of Client Success.

Responsibilities

· Coach, develop, mentor, and manage the Client Relationship Team from both a team and individual perspective

· Perform Quarterly Performance Reviews for direct reports

· Perform bi-weekly pull-ups with direct reports to go over their Results Progress and Issues

· Listen to recorded calls and review electronic communication to provide feedback to the Client Relationship Team members

· Revise existing and implement new policies and procedures to ensure the Client Relationship Team is providing superior customer service in a professional, timely, and accurate manner

· Ensure policies and procedures are being followed through training and review of everyone’s work product

· Develop relationships with assigned clients and act as primary contact with clients and advisors on plan administration issues

· Schedule and lead meetings with clients to provide updates on the administration of their plan

· Ensure plan participants are responded to on service-related inquiries in a timely fashion

· Ensure mapbenefits (administration database) is updated timely to reflect changes in plan participants’ fund allocations, beneficiaries, contact information, etc.

· Ensure all participant terminations, death claims, payroll deferrals, distributions, asset allocation changes, etc. are processed timely

· Handle non-qualified executive benefit plan enrollments by organizing and coordinating the annual enrollment process for each corporate client including the process for enrolling people throughout the calendar year. This will include coordination and updating of the online enrollment process, processing of enrollment forms, preparation of enrollment and communication materials, as well as conducting onsite enrollment presentations and online webinars.

· Ensure mapbenefits is updated to track periodic and one-time service requests as well as plan participant inquiries

· Generate reports of service events requiring attention during subsequent one month, quarterly, or annual intervals (e.g., participant statements, corporate accounting reports, etc.)

· Maintain a comprehensive understanding of all of the plan designs and plan provisions, with the ability to interpret legal non-qualified plan documents

· Maintain contemporary knowledge of accounting and legal issues affecting non-qualified executive benefit plans

· Make enhancement recommendations for existing plan documents and confirm documents are compliant with relevant tax laws

· Implement new plans (e.g., designing new plans and working with counsel to create the plan document, setting up the client and/or plan in our administrative platform, creating enrollment materials, developing communication pieces, etc.)

· Transition existing plans to our administrative platform

· Asset / Liability management for non-qualified deferred compensation plans

· Participate in the hiring process as needed

· Participate as a team member in special projects

Qualifications

Education and Experience

· Four-year college degree.

· Five years of experience in administration of non-qualified executive benefit plans preferred

· Three years of management or supervisory experience

Skills

· Excellent interpersonal skills.

· Strong verbal and written communication skills.

· Ability to work autonomously and perform well under pressure.

· Strong attention to details with ability to organize, prioritize, and manage multiple tasks within set deadlines.

· Strong negotiation and decision-making skills.

· Ability to influence and lead a team of customer service focused individuals

· Strong organizational skills

Mezrah Consulting Culture

· Fun: At the core of everything we do

· Honesty: Open and honest communication is paramount and valued

· Integrity: We stand behind our commitments to our employees and clients alike

· Innovation: We embrace change and are always thinking with a vision toward the future, creating new strategies and simplifying complex ideas

· Focus: Growing business by growing our people

Pay: $110,000.00 - $130,000.00 per year

Benefits:

401(k)
401(k) matching
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Application Question(s):

Do you currently live in the Tampa Bay area? This is NOT a remote position.
Do you have a minimum of 3 years experience of management or supervisory experience?
Is your Bachelor's Degree in Finance, Economics, Mathematics or other related degree?

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in riverview, fl

Director of Client Relations

Customer Care Specialist-HVAC

Bilingual Customer Service Specialist (Spanish)

Client Showroom Support (Meta Reality Experiences)

Customer Service Representative

Bilingual Toll Customer Service Agent

Bilingual Call Center Representative

Senior Customer Service Representative - Payment Services

Project Assistant - Customer Service

Bilingual Spanish Call Center Representative

Bilingual Contact Center Representative (Full-Time & Part-Time)

Spanish Customer Service Representative (Tolling)

Customer Service Representative

Customer Service Associate

Customer Service Advisor (WFH)

Customer Service Representative (Part-Time)

Customer Service Associate I

Customer Relations Specialist - Tampa

Pharmacy Customer Service Associate

Representative, Support Center

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