Top 269 Front desk agent Jobs in Riverview, Fl

Medical Front Desk Receptionist
Newsom Eye and Laser Center —Tampa, FL
- Full-time
- Computer literacy
- Pass drug screening
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Hotel Front Desk Attendant
Home2 Suites - Riverview —Riverview, FL
- $15.50 - $16.50 an hour
- Weekends as needed
- Hotel
- Ability to lift 25 pounds
- Entry level
Quick Apply
Guest Service Representative
Fairfield Inn & Suites Tampa Riverview —Riverview, FL
- Weekends as needed
- Hotel
- Typing
- Communication skills
- Disability insurance
- Dental insurance
Quick Apply
Front Desk Receptionist (Part-Time) - Riverview, FL
Anne Arundel Dermatology —Riverview, FL
- Extended hours
- Spanish
- HIPAA
- English
- Paid holidays
- Disability insurance
10d
Front Office Associate
Ideal Dental —Riverview, FL
- Full-time
- Dental office
- Children
- Travel
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist
Discovery Point - Symmes & Summerfield —Riverview, FL
- $15 - $18 an hour
- Full-time
- Background check
- English
- Children
- Paid time off
Quick Apply
Front Desk Receptionist
5th Dimension Dance Center —Valrico, FL
- $15 - $25 an hour
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
10d
Hotel Front Desk Attendant
Holiday Inn Express Tampa - Brandon by IHG —Brandon, FL
- $15 - $16 an hour
- Weekends as needed
- Microsoft Outlook
- Hotel
- Ability to lift 25 pounds
Quick Apply
Front Desk Coordinator
Florida Digestive Health Specialists LLP —Brandon, FL
- Full-time
- HIPAA
- Ability to climb stairs
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Front Desk Receptionist
The Worx 24hr Fitness —Riverview, FL
- $14 - $15 an hour
- Part-time
- Bilingual
- Google Workspace
- Administrative experience
- Employee discount
Quick Apply
1d
Front Desk Agent
Cambria Hotel Tampa-Brandon —Tampa, FL
- $17 - $18 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Computer literacy
Quick Apply
Front Desk/Receptionist of Customer Care
Canine Cabana LLC —Riverview, FL
- Full-time
- Entry level
6d
Front Desk Associate
Crunch Fitness - CR Holdings —Brandon, FL
- Part-time
- Spanish
- English
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Representative - Brandon Lakewood
Florida Orthopaedic Institute —Brandon, FL
- $18 an hour
- Spanish
- Pass drug screening
- Mid-level
Quick Apply
4d
Guest Service Agent
Hilton —Tampa, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Front Desk Representative and Medical Assistant
Bay Area Advance Gastroenterology Care —Brandon, FL
- $12 - $20 a week
- Full-time
- Mid-level
- Clinic
- Computer skills
- Flexible schedule
Quick Apply
Guest Services Representative
Nothing Bundt Cakes - Brandon, FL —Riverview, FL
- Full-time
- Bakery
- Entry level
Quick Apply
Front Desk Specialist - USFTGP Valrico
Tampa General Hospital —Valrico, FL
- From $15.45 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- In-person
Front Desk Agent - Embassy/Homewood Suites Tampa Brandon
Embassy Suites/Homewood Suites Tampa Brandon —Tampa, FL
- From $16.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Wellness program
- Commuter assistance
Quick Apply
Front Desk Specialist - USFTGP Apollo Beach
Tampa General Hospital —Apollo Beach, FL
- From $15.45 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- In-person

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Medical Front Desk Receptionist

Newsom Eye and Laser Center -
Tampa, FL

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching
Employee discount
Life insurance

Qualifications

Patient question and concern management
HIPAA
Filing
High school diploma or GED
Attention to detail
Organizational skills

Full Job Description

This individual is responsible for entry level knowledge of the core front office duties at Newsom Eye. Those duties include phone reception, check-in, insurance verification, chart preparation, checkout, and a general knowledge of the front office processes, protocols, and policies.

Education and Experience:

1. High school diploma or equivalent.

2. Associates degree preferred.

3. Customer service experience preferred.

4. Two years experience in medical office and/or customer service related environment preferred.

5. Basic working knowledge of Microsoft Office and computer use.

Essential Skills and Abilities:

1. Excellent customer service and communication skills.

2. Empathetic personality giving attention to patient’s concerns and needs.

3. Management of multiple tasks simultaneously.

4. Ability to follow instructions and conform to office protocol.

5. Analytical problem-solving skills.

6. Strong organization skills with attention to detail.

7. Respectful treatment of patients and co-workers, with ability to work in as a team player.

8. Pleasant personality and disposition, with positive attitude.

9. Triage complicated situations to Front Office Manager.

10. Ability to pass drug test

RESPONSIBILITIES:

Any and all duties assigned by management with an emphasis on the following:

GENERAL
Schedules, reschedules, and cancels appointments as necessary; with appropriate physician and appointment types.
Contact patients for any demographic, medical and insurance information needed.
Ability to provide support and cross-coverage to ensure efficient front office operations (especially during employee absenteeism and lunch hours).
Assist patients in obtaining authorization or referrals that have not been received.
Handle and appropriately distribute inbound calls.
Understand office work flow and patient chart flow in order to locate charts as needed.
Communication: Ensure that clinicians/physicians are made aware of patient cancellations/no-shows/rescheduling, messages, and pharmacy issues by providing detailed call-sheets with chart and placing in designated area.
Understand monthly office supply ordering and follow protocol.
End of day checklist.

2. Receptionist

Schedule existing patients and pre-register new patient accounts, including co-managed or referring physicians that call to schedule consultations.
Review and disburse all incoming facsimiles & mail for patient charts, physician review, medical records releases, resumes, etc.
File patient records, reports, and results in charts, and route to proper person/department
Patient recalls: prepare/satisfy them in Nextech, print and send as necessary.
Maintain current magazines and/or newspapers in the lobby, discard when necessary.
Maintain cleanliness in lobby: throw away trash, pick up items left behind by patients, straighten and return chairs to original positions, and bathroom (refill soap, paper towels, toilet paper).
Maintain marketing supplies: bios, business cards, articles, etc.

3. Check-In:

Greet patients as they enter building in pleasant and professional manner.
Ensure protocols are followed
Send patients with balances to checkout for payment before sending chart back to clinic.
Confirm demographic information, case info, primary and secondary insurances, identification numbers, and billing addresses are entered correctly in Nextech. Make changes when necessary.
Evaluate chart data to verify all information has been received, completed, updated and appropriate signatures obtained (i.e. Financial Policy Form, HIPAA, etc.)
Scan patient’s insurance and identification card(s): MUST BE UPDATED EACH AND EVERY VISIT.
Ensure that proper authorization and referral insurance cards are collected from the patient when flagged by billing department.
Mark arrival time of patients per office protocol. Prioritize patient flow and signal/notify clinic proactively in order to manage patient flow and monitor patient wait time to ensure no patient waits longer than necessary due to being missed. Send charts back to clinical area when ready in a timely manner.
Track patients in the reception area and communicate with them, as needed.
Manage the day’s schedule according to protocol: place telephone calls to no-show appointments and reschedule as needed, include recalls and call-sheets.
Provide back-up support on telephones.
CHECKOUT
Checkout all patients via review of marked procedures (CPT codes) and diagnosis (ICD-9 codes)
Schedule all future appointments with appropriate physician and correct appointment type.
Schedule all surgical procedures to include coordination with surgical center(s) and ensure that all required documents are completed, signed, submitted, and patients are made aware of their financial responsibilities.
Calculate, present and collect all fees (co-pays, deductibles, refractions, topographies, past due and current self-pay amounts).
Arrange for postoperative appointments with referring physician and/or co-managing physicians. Notify co-managed physician of surgery scheduled and fax proper paperwork and letters per protocol.
Monitor and address accounts that are past due when flagged by billing department personnel – collection efforts must be made prior to services provided.
Prepare and calculate patient financial responsibilities for all services provided, including surgeries. Fill out financial responsibility sheet correctly per outlined protocol.
Ensure payments are secured until posted, to include cash drawers and daily reconciliations.
Ensure that all monies and charges are accurately posted, and notes for unapplied monies are documented correctly in Nextech.
Accurately reconcile all daily financial activities (payments/charges) and close out each day’s receipts for deposit.
Stock and keep checkout area clean and organized per protocol.
Provide back-up support on telephones.
Insurance Verification
Knowledge of medical insurance – deductibles, coinsurance, and co-payments.
Securing of pre-authorization for patient procedures.
Knowledge of commercial carrier’s online insurance verification tools.
Update Nextech notes to include insurance verification information and pre-authorization information.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in riverview, fl

Medical Front Desk Receptionist

Hotel Front Desk Attendant

Guest Service Representative

Front Desk Receptionist (Part-Time) - Riverview, FL

Front Office Associate

Front Desk Receptionist

Front Desk Receptionist

Hotel Front Desk Attendant

Front Desk Coordinator

Front Desk Receptionist

Front Desk Agent

Front Desk/Receptionist of Customer Care

Front Desk Associate

Front Desk Representative - Brandon Lakewood

Guest Service Agent

Front Desk Representative and Medical Assistant

Guest Services Representative

Front Desk Specialist - USFTGP Valrico

Front Desk Agent - Embassy/Homewood Suites Tampa Brandon

Front Desk Specialist - USFTGP Apollo Beach

I want to receive the latest job alert for front desk agent in riverview, fl

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