Top 84 Software support Jobs in Riverview, Fl

Desktop Support Analyst
Allied Staff Augmentation Partners, Inc. —Tampa, FL
- $30 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Desktop Systems Administrator
General Dynamics Information Technology —Tampa, FL
- $70,550 - $95,450 a year
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- 401(k) matching
16h
On-Site Junior Server Support - Call Center
Computer Generated Solutions —Tampa, FL
- Windows
- In-person
- 1 year
Technology Support Specialist
Concurrent Investment Advisors —Tampa, FL
- $60,000 - $80,000 a year
- Urgently hiring
- Hybrid work
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
7d
Desktop Support Analyst
Helion Technologies Inc —Tampa, FL
- $19 - $24 an hour
- Full-time
- Remote
- Mid-level
- 1 year
- Associate's degree
- Paid training
- Paid parental leave
Quick Apply
7d
IT Support II
SCS Engineers —Tampa, FL
- $26 - $3,000 a year
- Full-time
- Computer Science
- 5 years
- Office
- Paid parental leave
- Paid holidays
5d
User Support & Junior Systems Administrator
FirmaTRUST —Tampa, FL
- $45,000 - $620,000 a year
- Full-time
- Background check
- Google Workspace
- Computer Science
- Paid holidays
- Health insurance
Quick Apply
IT Help Desk Specialist
Keiser University —Tampa, FL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
5d
I.T. Assistant – Raymond James Stadium
Legends Global —Tampa, FL
- Part-time
- Organizational skills
- Entry level
DESKTOP SUPPORT TECHNICIAN (ONSITE/NOT REMOTE)
Aero Simulation, Inc. (ASI) —Tampa, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Technical Specialist
Quest Diagnostics —Tampa, FL
- $110,000 - $120,000 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Employee stock purchase plan
- Disability insurance
Quick Apply
IT Support Specialist II
Perry Homes —Tampa, FL
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
Software Support Specialist
Pinch A Penny —Clearwater, FL
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Quick Apply
11d
Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Tampa, FL
- Contract
- Remote
- Background check
- School experience
- Microsoft Excel
- Work from home
Quick Apply
Technical Analyst
Absorb —Tampa, FL
- Full-time
- Remote
- Background check
- 3 years
- US work authorization
- Health insurance
- Dental insurance
4d
Desktop Engineer
Slide Insurance —Tampa, FL
- Computer Science
- Mid-level
- High school diploma or GED
- Health insurance
Quick Apply
11d
IT Support Tech
Jabil Circuit —Saint Petersburg, FL
- Full-time
- Mid-level
- Office
- Microsoft Office
Client Support Specialist, Background Screening
Ministry Brands —Tampa, FL
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health savings account
IT Support Contractor
The Lisinski Law Firm —Tampa, FL
- Contract
- Computer science
- Computer Science
- Mid-level
Quick Apply
Software Product Specialist - Titration
Metrohm USA —Riverview, FL
- Full-time
- Background check
- Computer Science
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
6d

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software support jobs near riverview, fl

Desktop Support Analyst

Allied Staff Augmentation Partners, Inc.
Tampa, FL

Quick Apply

Job Details

Full-time | Contract
$30 - $35 an hour
4 days ago

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Microsoft Excel
Employee relationship building
Bachelor's degree
Computer hardware
Desktop administration

Full Job Description

We are seeking a dedicated and skilled IT Desktop Support Technician to join our Level-2 support team. The ideal candidate will possess a strong background in providing hardware and software support for both MAC and PC environments, along with experience in utilizing SCCM, JAMF, Office365, and Adobe applications. Additionally, the candidate should have experience in general inventory management and supporting AI integrations with office products.

This position reports into the US Service Desk Associate Director

Position Responsibilities: Customer Focus: Deliver exceptional customer service by effectively communicating with users to understand issues, providing timely resolutions, and escalating when necessary.

Issue Management: Effective evaluates and manages various end user situations and escalates to manager when necessary.
Teamwork & Collaboration: Effectively work with other HTS teams and management for responsive, effective information feedback, escalation and end user issue resolution.
Technical Support: Provide comprehensive desktop support for MAC and PC users, addressing hardware and software issues promptly and efficiently.
Technical Support: Provide support for the end users regarding issues with network connectivity from home and office, all types of printers, corporate email, handheld devices, scanners, and a multitude of software applications.
Office365 Support: Administer and troubleshoot issues related to Office365 applications, including Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive.
Adobe Suite Support: Provide support for Adobe Creative Cloud applications, addressing installation, authentication and access issues.
Software Deployment: Utilize SCCM and JAMF for software deployment and management, ensuring smooth and consistent application installations and updates.
Inventory Management: Oversee general inventory management, including tracking and maintaining hardware (CMDB) and software assets and desktop refresh utilizing the corporate ITAM tool as well JAMF, SCCM, PowerBI and other tools to maintain the integrity and accuracy of the asset inventory.
AI Support: Assist with end user issues and support of AI tools with office products, ensuring seamless operation and user productivity.
Documentation: Maintain accurate and up-to-date documentation of technical procedures, troubleshooting steps, and system configurations.
Incident and Service Request SLA Achievement: Achieve and maintain monthly SLA target for INCIDENTS (93%) throughout the year. Achieve and maintain monthly SLA targets for SERVICE REQUEST Tasks (84%) throughout the year.
Ability to configure and troubleshoot email clients such as Microsoft Outlook.
Configure, deploy and support mobile devices such as Android, and iPhones for all users.
Lead and supervises IT projects as directed by the Regional Manager
In depth knowledge of Azure AD & On-Prem AD administration
Familiar with anti-virus/ Malware protection
Understanding of login scripts.
Identifies software application, network and hardware malfunctions and takes appropriate action to resolve

Position Characteristics: 5+ years of IT experience

Proven experience in progressive IT roles within a large, complex organization with diverse lines of business and systems
Bachelor's degree in a technical discipline or equivalent working experience
Experience in delivering support to a diverse company
Provide a proven ability to communicate effectively throughout all levels of associates and with those from diverse cultural backgrounds
Excellent analytical and problem-solving skills
Excellent communication, presentation, influencing, and relationship- building skills
Ability to connect and guide teams through rapid change and maintain focus on the delivery of strategic initiatives
Demonstrated success guiding large scale initiatives across an enterprise
Willingness to travel depending on current needs
Have a “can do” attitude regarding all aspects of support while working for the IT Department of the company.
Great research and troubleshooting skills to obtain quick effective solutions for complex network, software or hardware issues that are not familiar to our Desktop support group.
Work either in a team environment, or alone, with minimal supervision and still provide a very high level of service, support, and work ethic.

Pay: $30.00 - $35.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

software support jobs in riverview, fl

Desktop Support Analyst

Desktop Systems Administrator

On-Site Junior Server Support - Call Center

Technology Support Specialist

Desktop Support Analyst

IT Support II

User Support & Junior Systems Administrator

IT Help Desk Specialist

I.T. Assistant – Raymond James Stadium

DESKTOP SUPPORT TECHNICIAN (ONSITE/NOT REMOTE)

Technical Specialist

IT Support Specialist II

Software Support Specialist

Customer Service and Tech Support - Customer Support for Learning and Development

Technical Analyst

Desktop Engineer

IT Support Tech

Client Support Specialist, Background Screening

IT Support Contractor

Software Product Specialist - Titration

I want to receive the latest job alert for software support in riverview, fl

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