Why Join GEICO?
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.
Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.
Location: This is a hybrid role, with an onsite presence of 3 days per week at our Bethesda, MD; NYC, NY; Dallas, TX; Tampa, FL; or Chicago, IL office.
Reports To: Head of Associate Experience
Role Overview
As Head of Associate Relations, you will lead and shape the enterprise Associate Relations function, setting the long‑term strategy and operating model that enables a fair, consistent, and values‑driven associate experience across the organization. This role is responsible for transforming how Associate Relations operates—modernizing people capabilities, standardizing and scaling processes, and leveraging technology to improve outcomes, transparency, and trust.
You will serve as a senior thought partner to executives and HR leadership, providing strategic counsel on workforce risk, culture, and governance while ensuring the function is positioned to meet the needs of a complex, growing organization. Rather than focusing on day‑to‑day case management, this role defines the vision, standards, and expectations for how employee relations work is delivered across the enterprise.
Key Responsibilities
Qualifications
Bachelor’s degree in Human Resources or equivalent experience; advanced degree or certifications preferred.
10–12 + years of progressive leadership experience in Associate Relations or Employee Relations, with demonstrated success leading enterprise‑scale functions or transformations.
Proven experience designing and scaling investigations or employee relations operating models in large, complex organizations.
Deep expertise in employment law, EEO regulations, anti‑retaliation principles, and investigations governance.
Strong executive presence and judgment, with the ability to navigate ambiguity, high‑stakes matters, and competing priorities.
Track record of influencing senior leaders and driving alignment across cross‑functional partners.
Exceptional communication skills, with the ability to synthesize complexity and deliver clear, defensible recommendations.
Unwavering integrity, sound judgment, and commitment to fairness, confidentiality, and ethical leadership.
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Annual Salary
$195,000.00 - $315,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: Protecting customers through life’s twists and turns with innovation and integrity.
Great Careers: Personalized development programs, mentorship, and certification assistance.
Great Culture: Inclusive and collaborative culture rooted in shared success.
Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
