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Network Administrator

Port of Palm Beach -
Riviera Beach, FL

Quick Apply

Job Details

$70,000 - $80,000 a year
10 days ago

Qualifications

Telecommunications network device configuration
Network communication equipment reconfiguration
Equipment troubleshooting
Microsoft Exchange
Windows
Network cabling
Cisco routers/switches implementation
Email configuration (technical support)
Desktop (troubleshooting support)
Azure AD
Mobile device management
Microsoft Teams
SharePoint
Network security appliance implementation
Network infrastructure management
Desktop administration
Intune

Full Job Description

Local candidates only, please.

GENERAL DESCRIPTION

Performs general network and systems maintenance tasks and resolves low to intermediate problems immediately. Escalates more complex issues to a higher level of support. Provides technical assistance and answers to users' questions, and assists users by troubleshooting problems with computer hardware, software, and network connectivity.

ESSENTIAL JOB FUNCTIONS

These are intended only as an illustration of the various types of work performed. The omission of specific duties does not exclude them from the position.

Identifies, investigates, and resolves users' problems with computer software and hardware
Answers support calls, chat, email, and/or other communication from users with inquiries regarding technical issues, connectivity, printing, and similar concerns
Consults with users to determine steps and procedures taken to identify and resolve the problem
Configures, monitors, and troubleshoots Cisco switches, including VLANs, trunking, and port level issues
Supports and maintains Fortinet FortiGate firewalls, including policy review, VPN connectivity, and firmware updates
Administers Meraki dashboard environments, including MX security appliances, MS switches, and MR wireless access points
Responsible for handling special projects, as assigned by the IT Director and/or IT Systems Administrator
Supports and maintains the Microsoft 365 environment including Entra ID, Intune, Defender, Exchange, SharePoint, and Teams.
Arranges service by software or hardware vendors to repair or replace defective products
Maintains knowledge of technology innovations and trends
Responsible for setting up and supporting Windows laptops, desktops, and mobile devices
Performs other related duties as assigned

MINIMUM QUALIFICATIONS

Bachelor's degree (preferred)
2+ years of Active Directory and/or IT experience supporting users
Ability to communicate clearly and effectively, both orally and in writing
Comfortable with Windows Server 2019/2022 and network cabling
Hands-on experience configuring and troubleshooting Cisco switches
Practical experience with Fortinet FortiGate firewalls
Working experience administering a Meraki dashboard environment (MX, MS, and/or MR)
Required skill set in administration of Microsoft 365 (Entra ID, Intune, Defender, Exchange, SharePoint, Teams)

PREFERRED CERTIFICATIONS

Cisco CCNA
Fortinet NSE 4 or higher
Meraki Solutions Specialist (ECMS)
Microsoft 365 Certified: Fundamentals or Administrator
CompTIA Network+ or Security+

PHYSICAL REQUIREMENTS / WORKING CONDITIONS

Some lifting of computer equipment up to 50 pounds on an occasional basis. Primary working conditions are typical of an indoor/office environment.

(Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

(These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.)

Equal Employment Opportunity

The Port is an equal opportunity employer. The Port is committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity. To this end, the Port does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, sexual orientation, gender identity or expression, or other protected status including same sex marriages. Employees with same sex marriages are entitled to the same benefits and equality as all employees. This Policy extends to all terms, conditions and privileges of employment, as well as the use of all Port facilities. No form of unlawful discrimination, including unlawful harassment, will be tolerated.

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