The Next Level of Fire & Life Safety Leadership
With more than two centuries of combined history, brands like Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech have been leading the way in protecting people and property around the world. Now, we’re taking that leadership to the next level. Kidde Global Solutions brings together the most trusted and iconic brands in safety, building upon our shared experience and expertise to address the needs and challenges of more customers in more places. With an unmatched portfolio of solutions and services, and a commitment to constant innovation we’re elevating the standards for an entire industry – and establishing the next level of fire and life safety leadership.
At Kidde Global Solutions, you’re joining a global technology leader in fire and life safety solutions and our employees are the heart of it all. With industry-defining brands in life safety and security, you’ll be part of a legacy of leadership working with cutting-edge technologies that protect lives and property worldwide. As a leading fire safety brand, our mission is to provide solutions that protect people and property from the effects of fire and related hazards. We’re committed to expanding our impact and providing dynamic opportunities for growth within our team. You’ll be part of a company that prioritizes quality, integrity, collaboration, and customer care, with the resources, training, and incentives to ensure your success every step of the way.
If you’re ready to take the next step in your career and be part of an innovative, mission-driven team, apply now!
IT Network Engineer
Location: Remote
Base Salary Rate: $143,399.00 to $168,705.00
Job type: Full-time
About this role
The IT Network Engineer designs, configures, implements, and supports Kidde Global Solutions’ (KGS) global network, connectivity, voice, and remote-access services. Working hands-on across the enterprise WAN and LAN, the role delivers resilient, reliable, secure, and performant connectivity and leads predictable solutions for escalated second- and third-level network incidents.
Reporting to the IT Network & Connectivity Manager and working closely with global IT teams, technology vendors, NetSecOps, and end users, the Network Engineer applies an engineering mindset—driving continuous improvement through automation, self-service, and a “fix for good” approach—while thriving amid changing priorities, deadlines, and a highly variable workload.
Key Responsibilities
Network Engineering & Operations
- Configure, deploy, and maintain routing, switching, wireless, SD-WAN, and firewall infrastructure across the enterprise WAN and LAN to deliver resilient, reliable, secure, and performant connectivity.
- Configure and tune core network services—VLANs, routing protocols (e.g., BGP, OSPF, EIGRP), spanning tree, QoS, DNS, DHCP, and IP address management—to optimize performance and availability.
- Plan, deploy, and troubleshoot wireless (WIFI) networks, including site surveys, controller and access-point configuration, and RF optimization.
- Configure and manage VPN, remote-access, and network access control (NAC) services for secure connectivity.
- Monitor network health using network monitoring and management systems (NMS); proactively detect, diagnose, and resolve faults, including packet capture and protocol analysis.
- Assist in modernizing legacy network and voice infrastructure using SD-WAN, UCaaS, VoIP, and centralized network management.
- Perform technical analysis, performance tuning, capacity monitoring, and load testing of network and connectivity solutions; produce network design documentation, work instructions, test cases, and root cause analysis reports.
Connectivity & Voice
- Deploy and support voice and remote-access services, including UCaaS and VoIP platforms.
- Contribute to simplifying the network and voice landscape and help reduce the number of suppliers and platforms in use.
- Improve the reliability of connectivity and voice services by identifying recurring pain points and delivering systemic fixes through problem management, automation, and optimized processes.
Network Security Operations (NetSecOps)
- Support NetSecOps and coordinate with the Managed Security Services Provider to monitor and respond to security events across the network and its security systems (e.g., NGFW, IPS/IDS, NAC, VPN, WAF, web/email filtering, network segmentation, and SIEM).
- Assist with regular audit management and penetration-testing initiatives, including remediation of audit findings and network vulnerabilities.
- Support the development and execution of incident response and disaster recovery plans for network and cyber security events.
Service & Support
- Provide second- and third-level support for escalated network, connectivity, and voice incidents and service requests, resolving them within published SLA/OLA response times.
- Apply ITIL Incident, Problem, Change, and Configuration Management practices, recording and tracking all actions in the ITSM tool through final resolution.
- Engage in Problem Management by tracking and analyzing recurring network problems and providing proactive remediation communications to the broader KGS user community.
- Coordinate with technology vendors and internal IT teams to deploy, install, integrate, upgrade, or decommission network hardware and software.
- Support IT/OT integration, coordinating with Manufacturing Engineering, Process Control, and Operational Technology functions for network and cyber security needs.
Automation & Continuous Improvement
- Build and support network automation and self-service solutions to streamline configuration, provisioning, and change.
- Evaluate and help adopt emerging network technologies—software-defined and intent-based networking, high-speed connectivity, UCaaS, and network automation.
- Apply ITIL and continuous-improvement methodologies to network processes, service procedures, platforms, and user experiences; challenge the status quo and drive improvement.
- Subscribe to and promote IT policies, health & safety standards, and KGS values.
Basic Qualifications
- Bachelor's degree
- 4+ years of hands-on experience engineering and supporting enterprise networks, connectivity, and voice services, ideally in a global or multi-site environment.
Preferred Qualifications
- Bachelor’s degree in a related field, or equivalent experience.
- Strong hands-on experience with Cisco/Meraki routing and switching, firewalls, WIFI planning and troubleshooting, and network and fiber cabling.
- Strong working knowledge of networking protocols and services—TCP/IP, routing (BGP/OSPF), switching, VLANs, DNS, DHCP, VPN, NAC, and QoS.
- Experience with network monitoring, troubleshooting, and packet/protocol analysis.
- Working knowledge of ITIL practices, with hands-on Change and Problem Management experience.
- Ability to travel up to 20%.
- Flexible schedule to accommodate occasional on-call and after-hours needs.
- Hands-on experience with any part of the KGS network technology stack—e.g., Cisco and Cisco Meraki (routing, switching, wireless), SD-WAN, next-generation firewalls, VPN, and network access control (NAC).
- Zscaler background (Zscaler Internet Access / Private Access—Zero Trust / SSE) is a strong plus.
- Network certifications such as CCNA or CCNP (Enterprise / Routing & Switching), or Cisco Meraki.
- Advanced routing, switching, or wireless certifications (e.g., CCNP Enterprise, CWNA).
- Network security certifications (e.g., CompTIA Security+ or CCNP Security).
- Hands-on experience with SD-WAN, UCaaS, or VoIP platforms.
- Experience with network automation and scripting (e.g., Python, Ansible).
- ITIL Foundation certification.
- Experience with NetSecOps tooling (NGFW, IPS/IDS, NAC, VPN).
- IT/OT integration or Operational Technology network exposure.
- Experience working with technology vendors and managed service providers.
- Experience producing technical and network design documentation.
- Strong customer focus and professional standards.
- Strong analytical and problem-solving skills; able to establish root cause and corrective actions.
- Keen attention to detail; well organized.
- Able to relay technical concepts in a clear, non-technical manner.
- Highly self-motivated; actively seeks development opportunities.
- Good time management; able to multitask, prioritize, and work to deadlines under pressure.
- Works calmly under pressure while managing competing priorities.
- Collaborates as part of a broad-based global team across a matrix organization.
- Curiosity to learn more about customers, the business, and emerging technology.
- Challenges the status quo and drives continuous improvement.
Compensation and Benefits
Individuals may be eligible for an annual performance bonus based on both individual and company’s performance. The final compensation for this position will be set based on the individual’s knowledge, skills, and experience as it relates to the job requirements. Kidde Global Solutions is committed to providing a competitive benefits package to our employees including medical, dental, and vision coverage, life and disability insurance, retirement plan, paid time off (vacation, sick, company holidays), 401(k) with employer match, EAP assistance, and more.
World Leaders in Fire and Life Safety
Kidde Global Solutions is a world leader in fire & life safety solutions tailored for complex commercial facilities to homes. Through iconic, industry-defining brands including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech, we provide residential and commercial customers with advanced solutions and services to protect people and property in a wide range of applications, all around the globe.
Kidde Global Solutions is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by federal, state, or local laws.
