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Warranty Administrator

Grubbs Family of Dealerships -
Grapevine, TX

Quick Apply

Job Details

Full-time
22 hours ago

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Accounting experience within automotive industry
Coaching
Mid-level
Accurate transaction records management
Aged receivables report
Compliance documentation
Vehicle maintenance documentation
Warranty issues management
Accounts aging analysis
CDK
Automotive service record keeping
Insurance claims status tracking
Claims documentation management
Audit support
Documentation reviews

Full Job Description

Warranty Administrator | Grubbs Family of Dealerships

About Us

Grubbs Family of Dealerships is a multi-brand, family-owned automotive group with deep roots across the DFW Metroplex and the state of Texas. We’ve built our reputation on doing right by our customers and our people — and we’re looking for team members who share those values.

We invest in our people, provide real opportunities to grow, and take pride in the experience we deliver to both our customers and our team members. When you join Grubbs, you join a culture built on integrity, professionalism, and continuous improvement. We set a high bar — and we give you the training, tools, and support to clear it.

The Opportunity

We’re seeking a detail-driven Warranty Administrator to manage and submit warranty claims accurately and on time. You’ll play a critical role in protecting the dealership’s revenue, minimizing aging, and keeping our service operation compliant and audit-ready. This is a role where precision and follow-through directly impact the bottom line.

What You’ll Do

Prepare, review, and submit manufacturer warranty claims daily for prompt, full payment
Audit every warranty repair order for correct labor operations, parts, documentation, and story line before submission
Identify and correct errors before they become rejections — coach advisors and technicians on proper documentation
Resubmit rejected or adjusted claims same-day to keep warranty receivables aging to a minimum
Reconcile the warranty schedule weekly and aggressively follow up on outstanding and short-paid claims
Stay current on every manufacturer’s warranty policy, labor time, and submission requirement
Maintain organized, audit-ready warranty records to protect the store from charge backs
Track and report claim status, aging, and recovery to fixed-operations leadership

The Standard We Hold

We set a high bar at Grubbs. In this role, success means consistently delivering on the following:

Keep warranty receivables current — minimal aging beyond manufacturer windows
Submit clean claims with a low rejection and charge back rate
Daily submission cadence — no claims sitting unworked
Catch and resolve documentation errors before they cost the store money
Be the department’s expert on warranty policy and compliance

What We’re Looking For

Prior warranty administration or automotive accounting experience preferred
Strong attention to detail and accuracy with numbers and documentation
Familiarity with DMS platforms (Tekion, CDK, Reynolds, etc.) a plus
Knowledge of manufacturer warranty submission processes is a strong plus
Highly organized, deadline-driven, and dependable

Why Grubbs?

Stable, office-based role within a growing fixed operations team
Ongoing training on manufacturer warranty systems
Family-owned, people-first culture — you’re not a number here
Health, dental, and vision benefits
401(k) with company match
Paid time off
Employee vehicle purchase program

Ready to Join Us?

If you work with urgency, take pride in doing things right, and want to build a career in the automotive industry with a team that has your back, we want to hear from you. Apply now and a member of our team will be in touch promptly.

Grubbs maintains a strong policy of Equal Employment Opportunity for all associates. We hire, train, promote, and compensate associates based on personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.

Quick Apply

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Warranty Administrator | Grubbs Family of Dealerships

About Us

The Opportunity

What You’ll Do

The Standard We Hold

What We’re Looking For

Why Grubbs?

Ready to Join Us?

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