Top 23 Dispatchers Jobs in Roanoke, Va

Dispatcher / Trip Coordinator
Zūm —Roanoke, VA
- $30 - $33 an hour
- Full-time
- School experience
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Communication Specialist I - Ambulance Dispatch (EMT required)
Carilion Clinic —Roanoke, VA
- $20.10 - $28.14 an hour
- Online Application
- Windows
- High school diploma or GED
- Critical & Intensive Care
- Health insurance
- Dental insurance
911 Dispatcher
Botetourt County —Daleville, VA
- $46,775 a year
- 18 years or older
- Clean driving record
- High school diploma or GED
- Paid holidays
- Health insurance
Logistics Analyst
Republic Services —Roanoke, VA
- $38,100 - $52,350 a year
- Full-time
- Mid-level
- Leadership
- 2 years
- AD&D insurance
- Employee stock purchase plan
TOC Operator [Salem, VA]
Iteris —Salem, VA
- $19 an hour
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Quick Apply
23h
CERTIFIED - 911 Communications Officer Call Taker (Temporary No Benefits)
City of Roanoke —Roanoke, VA
- $25 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Driver's License
- Continuing education credits
- Health savings account
Supervisor, II Account
U.S. Xpress —Salem, VA
- $48,800 - $58,000 a year
- Mid-level
- Office
- High school diploma or GED
- Profit sharing
- Paid parental leave
Quick Apply
Sales Operations Coordinator I
Service Experts Heating & AC LLC —Salem, VA
- Full-time
- Office
- Administrative experience
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Overnight Supervisor Roanoke, VA
Mustard Seed Federal Group —Roanoke, VA
- $1,500 - $1,800 a week
- Overnight shift
- CDL A
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Overnight Supervisor Roanoke, VA
Mustard Seed Federal Group —Roanoke, VA
- $1,500 - $1,800 a week
- Overnight shift
- CDL A
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Overnight Supervisor Roanoke, VA
Mustard Seed Federal Group —Virginia
- $1,500 - $1,800 a week
- Overnight shift
- CDL A
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Quick Apply
Looking for OWNER-OPERATORS - 10% Dispatch fee - FUEL DISCOUNT - FIRST WEEK FREE
Space9Corporation —United States
- Up to $10,000 a week
- Contract
- Background check
- Owner-operator
- Pass drug screening
- Passenger ride along program
- Fuel card
Quick Apply
CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch
VGN TRUCKING INC —United States
- $2,500 - $4,000 a week
- Full-time
- CDL A
- Mid-level
- Clean MVR report
- Fuel card
- Referral program
Quick Apply
7d
Urgently Owner Operators Wanted- Power Only/ Drop & Hook| With Trailer/ No force dispatch |
Troykafood LLC —United States
- $8,000 - $15,000 a week
- Urgently hiring
- Background check
- Dedicated
- Owner-operator
- Paid training
- Fuel card
Quick Apply

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Dispatcher / Trip Coordinator

Zūm -
Roanoke, VA

Quick Apply

Job Details

Full-time
$30 - $33 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Google Workspace
Customer communication
Google Sheets
Google Docs
High school diploma or GED
Documentation tools
Google Slides

Full Job Description

About Zūm:

Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.

About the Role

We're seeking an experienced Dispatcher to lead daily transportation operations and serve as the critical communication hub at our Howard location. This role encompasses the complete dispatch lifecycle—from daily route assignments and driver coordination to emergency response and real-time problem-solving. You'll ensure seamless service delivery by orchestrating drivers, vehicles, and routes while maintaining constant communication with school districts, families, and internal teams. You'll be the operational heartbeat of our transportation service, ensuring every student gets to school safely and on time, every single day.

What Makes You Successful in This Role

You're the calm in the storm, the person who can juggle ten things at once and still remember to check in on that driver who's running five minutes behind. You thrive when the phones are ringing, routes need adjusting, and a bus just broke down on Main Street. You're a quick thinker who stays cool under pressure, makes smart decisions on the fly, and somehow manages to keep everyone informed and on track. You genuinely enjoy being the go-to problem solver, whether you're helping a new driver navigate an unfamiliar route, coordinating with the shop on a repair, or reassuring a parent that their child's bus is on the way. You've got great communication skills, a knack for prioritizing what matters most, and the kind of steady, reliable presence that makes people trust you to get things handled.

Responsibilities:

Daily Operations & Route Management

Direct and monitor daily assignments, schedule drivers, and assign vehicles to ensure full route coverage and on-time completion of all driver activities.
Communicate all relevant details of driving assignments to drivers to ensure proper execution, and assist with routing directions and special service assignments.
Coordinate vehicle service and repairs with the Maintenance Manager to ensure uninterrupted service delivery.

Communication & Emergency Response

Respond to emergency calls and coordinate the emergency response network.
Notify stakeholders and location personnel of all route changes, emergencies, accidents, breakdowns, or service disruptions, and handle customer concerns promptly and professionally.
Provide real-time operational support to drivers including assistance with traffic issues, routing questions, and emergency situations, escalating unresolved issues appropriately.

Compliance & Administrative Operations

Maintain route documentation and records including contracts, customer information, route changes, maps, vehicle assignments, and driver details to ensure accuracy and compliance with district and state requirements.
Ensure strict adherence to dispatch standard operating procedures and recommend disciplinary action for policy violations in coordination with management.
Track and document operational activities, incidents, and communications for reporting purposes while partnering with Location Manager and Safety Manager on compliance objectives.

Requirements:

Basic Qualifications:

High school diploma or equivalentProficiency with Microsoft or G Suite applications (Sheets, Docs, Slides, etc.).
Experience in high-pressure, time-sensitive operations (e.g., transportation, logistics, field services, customer service, hospitality, or similar fast-paced environments).

Preferred Qualifications:

Background in a leadership, supervisory, or management capacity within fast-paced operational environments.
Previous school busing or transportation experience, either as a driver or dispatcher is a plus.
Knowledge of state DOT/DMV safety rules and company compliance expectations.
Excellent oral and written communication skills with strong interpersonal abilitiesExperience working in a union environment.
Comprehensive knowledge of the local area, including traffic patterns, road restrictions, neighborhoods, and geography of the school district is highly desirableStrong organizational, prioritization, and time management skills with demonstrated ability to manage multiple tasks simultaneously, coordinate scheduling and task assignments, maintain accurate records and filing systems, and track assets and inventory.

The targeted base salary range for this role is listed in the compensation section below. Actual salary may be above or below this range based on factors such as location, skills, and relevant experience. In addition, this position may include additional compensation in the form of bonus, equity, or commissions. If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more. The targeted pay range for this role in $30-$33/hr.

Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

dispatchers jobs in roanoke, va

Dispatcher / Trip Coordinator

Communication Specialist I - Ambulance Dispatch (EMT required)

911 Dispatcher

Logistics Analyst

TOC Operator [Salem, VA]

CERTIFIED - 911 Communications Officer Call Taker (Temporary No Benefits)

Supervisor, II Account

Sales Operations Coordinator I

Overnight Supervisor Roanoke, VA

Overnight Supervisor Roanoke, VA

Overnight Supervisor Roanoke, VA

Looking for OWNER-OPERATORS - 10% Dispatch fee - FUEL DISCOUNT - FIRST WEEK FREE

CDL-A Lease-to-Own Driver | $3K+ NET Weekly | No Forced Dispatch

Urgently Owner Operators Wanted- Power Only/ Drop & Hook| With Trailer/ No force dispatch |

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