Top 5 Navigator Jobs in Roanoke, Va

Medical Assistant Care Navigator-CMA/RMA
Extended Care Management LLC —Roanoke, VA
- Hybrid work
- Microsoft Outlook
- Mid-level
- Administrative experience
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Oncology Clinical RN Navigator
Carilion Clinic —Roanoke, VA
- $69,721.60 - $104,582.40 a year
- Online Application
- Hybrid work
- Nursing
- RN License
- Customer service
- Health insurance
- Dental insurance
Recovery Navigator
Ampact —Rocky Mount, VA
- $16.24 an hour
- Full-time
- Background check
- 18 years or older
- Computer literacy
- Health insurance
- Tuition reimbursement
RN Nurse Navigator - Colorectal Surgery
Carilion Clinic —Roanoke, VA
- $33.52 - $50.28 an hour
- Online Application
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
5d

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Behavioral Health Clinical Supervisor
Tandem Behavioral Health —Roanoke, VA
Valid Virginia driver’s license with a current, acceptable DMV driving record. Full licensure or license-eligible (LCSW, LPC, LMFT, or equivalent).
$62,000 - $75,000 a year
Quick Apply
NEW CLINIC and IN-HOME Registered Behavior Technician
Connect Behavioral Health —Roanoke, VA
Valid driver’s license, auto insurance, and reliable transportation. *Free supervision toward BCBA certification*. Ongoing mentorship and clinical support.
$18 - $25 an hour
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Outpatient Navigator
Mount Carmel Behavioral Health —Columbus, OH
Licensed or license-eligible clinician (e.g., LCSW, LPC, LMHC, LMFT). Bachelor’s degree in social services-related field strongly preferred.
11d
Transitional Care Navigator
Capital City Hospice – an Addus family company —Columbus, OH
Valid driver’s license and proof of insurance is required. Licensed as a registered nurse in the state of practice, a plus.
$92,000 - $105,000 a year
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navigator jobs near roanoke, va

Medical Assistant Care Navigator-CMA/RMA

Extended Care Management LLC -
Roanoke, VA

Quick Apply

Job Details

Qualifications

Customer communication
Microsoft Outlook
In-person customer service
Care documentation
Communication platforms
Administrative experience
High school diploma or GED
Task prioritization
Customer engagement
Collaborative technology platforms
Medical assisting

Full Job Description

Key Responsibilities

Quality & Clinical Compliance

Complete OCH screenings in accordance with organizational standards (>90% completion).

Support Advance Care Planning (ACP) discussions and documentation (>85% completion).

Manage medication refill requests efficiently, maintaining low monthly volume.

Identify, document, and report OCH adverse events accurately and timely.

Operations & Care Management

Support completion of APCM care plans aligned with patient needs.

Coordinate patient scheduling to ensure timely follow-ups and visits.

Complete patient consenting processes accurately.

Support enrollment and ongoing management of Behavioral Health Integration (BHI) services.

Assist clinicians with visit and note preparation to support efficient, high-quality documentation.

Administrative Excellence

Maintain accurate insurance information and patient facesheets.

Ensure care plan flags and documentation are complete and up to date.

Process patient discharges according to defined workflows.

Support audits and administrative reviews with accurate, timely documentation.

Relationship Management

Build and maintain strong relationships with partner facilities.

Conduct regular pulse checks with facilities to assess needs and satisfaction.

Participate in QAPI meetings and quality improvement initiatives.

Complete required facility visits and maintain consistent engagement.

Why This Role Matters

Improves clinician efficiency by assisting with note preparation and administrative workflows

Strengthens facility satisfaction through consistent on-site presence and high-touch customer service

Protects revenue and compliance by ensuring accurate documentation, consenting, and care coordination

Supports quality outcomes tied to organizational performance metrics

Career Path & Growth Opportunity

This role is designed as a growth opportunity for high-performing Clinical Support Specialists. It offers increased compensation, expanded responsibility, and exposure to clinical operations leadership. The Care Navigator position serves as a stepping stone for broader advancement across the organization, including future opportunities in care management, clinical operations, and leadership roles.

Performance Metrics

Performance in this role is evaluated using a balanced scorecard across: - Quality outcomes (screenings, ACP, adverse event reporting) - Operational effectiveness (care plans, scheduling, enrollment) - Administrative accuracy (documentation, audits, discharges) - Relationship health (facility engagement, attendance, communication)

Required Skills & Qualifications

High school diploma or equivalent (required)

2 years related experience as an Administrative Assistant, Clinical Support Specialist, or Certified/Registered Medical assistant required. Experience in long-term care or care coordination settings preferred

Strong attention to detail and documentation accuracy

Ability to manage multiple workflows and priorities

Excellent verbal and written communication skills with the ability to work effectively in team-based environments

Proficiency with Outlook and related collaboration tools (email, calendar management, team communication)

Ability to provide high-quality customer service to both facility partners and internal clinical teams

Comfort working with quality metrics and performance goals

Preferred Qualifications

Experience in value-based care, APCM, BHI, or care coordination programs

Familiarity with EHR systems and healthcare compliance standards

Work Environment

Primarily in-person role within long-term care facilities

Remote or hybrid work may apply for physician assignments and coordination across multiple facilities

Dynamic, fast-paced healthcare environment requiring flexibility and strong organizational skills

Regular collaboration with clinicians, facility leadership, and internal operations teams

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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navigator jobs in roanoke, va

Medical Assistant Care Navigator-CMA/RMA

Oncology Clinical RN Navigator

Recovery Navigator

RN Nurse Navigator - Colorectal Surgery

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