Top 46 Patient access representative Jobs in Roanoke, Va

Patient Access Specialist - PART TIME
Ensemble RCM LLC —Roanoke, VA
- $17.00 - $18.15 an hour
- Part-time
- Hospital
- Customer service
- High school diploma or GED
- Tuition reimbursement
Patient Registrar
LewisGale Medical Center —Salem, VA
- $15.00 - $19.82 an hour
- Weekends only
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
8d
Medical Receptionist
American Family Care Roanoke —Roanoke, VA
- $17 - $20 an hour
- Part-time
- Computer literacy
- Clinic
- Entry level
- Health insurance
- Dental insurance
Quick Apply
1d
front office asssoicate
RAYUS Radiology —Roanoke, VA
- Temporary
- Bilingual
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Intake Specialist (In-Office if Local / Remote if Non-Local)
UNITED WOUND HEALING PS —Roanoke, VA
- $19 - $23 an hour
- Overtime
- Microsoft Outlook
- Pass drug screening
- HIPAA
- AD&D insurance
- Paid holidays
Quick Apply
Patient Access Team Lead
LewisGale Medical Center —Salem, VA
- $15.46 - $23.19 an hour
- Weekends as needed
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
2d
Bilingual Patient Access Representative
New Horizons Healthcare —Roanoke, VA
- $19 - $23 an hour
- Extended hours
- Spanish
- HIPAA
- English
- AD&D insurance
- Paid holidays
Quick Apply
Patient Services Coordinator - Float
CORA Physical Therapy —Roanoke, VA
- $17.00 - $17.50 an hour
- Spanish
- Microsoft Excel
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
2d
GUEST SERVICES REPRESENTATIVE
Carilion Clinic —Roanoke, VA
- $15.00 - $21.07 an hour
- Weekends as needed
- Hospital
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Urgent Care Patient Service Associate
Agenacare Urgent Care PLLC —Salem, VA
- $16.50 - $19.50 an hour
- Part-time
- Background check
- Computer literacy
- Urgent Care
- Dental insurance
- 401(k)
Quick Apply
Experienced Patient Coordinator
LAT Dentistry —Roanoke, VA
- $20 - $27 an hour
- Full-time
- Background check
- Dental office
- BLS Certification
- Travel reimbursement
- Disability insurance
Quick Apply
Customer Service Rep
CCS —Roanoke, VA
- Weekends as needed
- Computer literacy
- High school diploma or GED
- Typing
- Paid holidays
- Health insurance
Bilingual Dental Patient Access Representative
New Horizons Healthcare —Roanoke, VA
- $19 - $23 an hour
- Full-time
- Bilingual
- Dental office
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Patient Care Liaison (Onsite) — Roanoke
Prefer NP —Roanoke, VA
- $17 - $20 an hour
- Part-time
- Skilled nursing facility
- Psychiatry
- Travel
Quick Apply
10d
Patient Services Coordinator
Blue Ridge Cancer Care —Salem, VA
- $11.84 - $18.21 an hour
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
4h
PBR
Blue Ridge Cancer Care —Roanoke, VA
- $15.69 - $24.14 an hour
- Microsoft Excel
- HIPAA
- Mid-level
2d
Front Desk Receptionist - Roanoke, VA
Rodgers and Rodgers Consulting —Roanoke, VA
- $13 - $15 an hour
- Part-time
- Inventory management
- HIPAA
- High school diploma or GED
Quick Apply
Dental Front Desk
Cave Spring Dental Arts —Roanoke, VA
- $25,000 - $40,000 a year
- Full-time
- Dental office
- Medical office experience
- Front desk
- Paid holidays
- 401(k)
Quick Apply
11d
Medical Office Assistant
Roanoke Family Medicine —Cave Spring, VA
- $15.00 - $15.50 an hour
- Full-time
- In-person
- Entry level
- Health insurance
- Paid time off
Quick Apply
9d
Admissions Coordinator
Friendship Retirement Community —Roanoke, VA
- $21.00 - $23.50 an hour
- Part-time
- High school diploma or GED
- Bachelor's degree
- Rehabilitation center
- 401(k)
- Employee assistance program
Quick Apply
2d

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Patient Access Specialist - PART TIME

Ensemble RCM LLC -
Roanoke, VA

Apply Now

Job Details

Part-time
$17.00 - $18.15 an hour

Benefits

Tuition reimbursement

Qualifications

Customer service
High school diploma or GED

Full Job Description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

Bonus Incentives
Paid Certifications
Tuition Reimbursement
Comprehensive Benefits
Career Advancement
This position pays between $17.00 - $18.15/hr based on experience

***This position is an onsite role and candidates must be able to work on-site at Carilion - Roanoke Memorial Hospital in Roanoke, VA****

We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.

Job Responsibilities:

The Patient Access Representative is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.
Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey.
Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.
Responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.
Responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.
Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name.
Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.
Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.
Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience:

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Required Education:

High School Diploma/GED Required

Certification:

CRCR Required within 6 months of hire (Company Paid)

Join an award-winning company

Five-time winner of “Best in KLAS” 2020-2022, 2024-2025

Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024

22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024

Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024

Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023

Energage Top Workplaces USA 2022-2024

Fortune Media Best Workplaces in Healthcare 2024

Monster Top Workplace for Remote Work 2024

Great Place to Work certified 2023-2024

Innovation
Work-Life Flexibility
Leadership
Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].

This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Employment Disclaimers – Ensemble

Apply Now

Refine Your Search

patient access representative jobs in roanoke, va

Patient Access Specialist - PART TIME

Patient Registrar

Medical Receptionist

front office asssoicate

Intake Specialist (In-Office if Local / Remote if Non-Local)

Patient Access Team Lead

Bilingual Patient Access Representative

Patient Services Coordinator - Float

GUEST SERVICES REPRESENTATIVE

Urgent Care Patient Service Associate

Experienced Patient Coordinator

Customer Service Rep

Bilingual Dental Patient Access Representative

Patient Care Liaison (Onsite) — Roanoke

Patient Services Coordinator

PBR

Front Desk Receptionist - Roanoke, VA

Dental Front Desk

Medical Office Assistant

Admissions Coordinator

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