GENERAL DEFINITION
Responsible for the coordination and oversight of services rendered under the Commonwealth of Virginia’s Children’s Services Act (CSA). Position facilitates child centered, family focused, cost effective, community – based services to youth and their families. This professional and managerial position performs complex administrative work overseeing policy development & compliance; finance & budgeting; program administration & communication; training & technical assistance; and logistical support of the Family Assessment and Planning Team (FAPT) and the Community Policy and Management Team (CPMT). Position focuses on case load reduction while assuring CSA program compliance to preserve the County’s eligibility for CSA pool fund reimbursement.
ORGANIZATIONAL RELATIONSHIP
Work is performed under the general supervision of the Director of Finance. Provides assistance to C.S.A. case managers, FAPT & CPMT members as requested. Responsible for supervising staff and managing department activities and budget.
- Primary duties & responsibilities ensures compliance with CSA laws & regulations, including County and Virginia Office of Children’s Services (OCS) audits, reports, and reimbursement submittals.
- Promotes, develops and maintains CSA and OCS best practice standards.
- Actively works with local partner agencies such as Franklin County Public Schools, Piedmont Community Services, Franklin County Social Services, Franklin County Juvenile & Domestic Relations Court, Court Services Unit, Parents & Legal guardians, and other community stakeholders to encourage prevention services.
- Responsible for the planning, development, monitoring, reporting, and projections of the CSA budget and demographic case metrics.
- Responsible for meeting all state CSA fiscal requirements including, but not limited to, submitting monthly reimbursement requests, supplemental funding requests and accurate accounting of funds,
- Develops and regularly monitors a model utilization management plan and utilization review process including the evaluation of service cost, quality, and effectiveness.
- Provides leadership, training, and technical assistance to all CSA stakeholders (CSA partner agencies, case managers, agency supervisors, FAPT, CPMT, etc.)..
- Serves as the liaison between the CPMT, FAPT, OCS, and County CSA & Finance Offices.
FAPT DUTIES
- Ensures state and local policies and best practices related to FAPT are followed.
- Reviews funding requests and assures accuracy of CANS, Individual Family Service Plans (IFSPs), etc. prior to submittal of case summaries to CPMT.
- Regularly informs FAPT members regarding CSA budget and caseload month-to-date (MTD) and year to- date (YTD) totals and year end projections. Communicates performance metrics, including if and when funding is not available (unbudgeted or overbudget).
- Provides training and support assistance on the principles and implementation of utilization management techniques.
- Champion family involvement and engagement in the CSA process.
- Provide information on vendors, services, treatment options, and modalities to agency case managers and FAPT members.
- Identify the most appropriate funding sources for services and ensure all resources have been explored before using CSA funds.
- Ensures compliance with utilization management principles and CSA procedures.
- Revises forms used by FAPT as needed to be consistent with current policy and procedures.
CMPT DUTIES
- Schedules and coordinates team meetings including preparation of the agenda in consultation with the Chair.
- Coordinates and provides administrative & fiscal informational support to CPMT meetings. Prepares CPMT agenda packets with completed, accurate case reports for funding consideration by the CPMT.
- Notifies case managers of CPMT actions as needed.
- Assists CPMT Chair with drafting correspondence to clearly communicate CPMT actions (i.e. funding approvals / denials with detailed reasons) to agencies and courts, thereby assuring accompanying alternative service plans are included with correspondence.
- Assists CPMT in the development of measurable outcomes and a means of collecting and analyzing data regarding those outcomes.
- Processes and tracks accounts payable and receivable.
- Negotiates any approved contracted work.
- Provides and maintains monthly update of caseload, expenditures, and funding status for CPMT. Develops data processing programs required to track cases, expenditures, vendors, case workers, other assistance, type of case, and other data as needed by the locality or the State.
- Keeps timely and complete case files.
- Track co-payments and notify delinquents.
GENERAL DUTIES
- Designates mandated categories for expenditures.
- Assesses, manages and documents parental co-pay arrangements and transactions.
- Reviews purchase orders for services as related to FAPT recommendation and CPMT approval.
- Reviews disbursements of all monies to ensure the appropriateness and accuracy of invoices and that appropriations are not exceeded.
- Reconciles monthly billings and payments with Finance Department staff.
- Tracks all program receipts, expenditures and encumbrances.
- Files annual tax set-off with the County Treasurer.
- Actively works with all CSA stakeholders toward caseload reduction
- Encourages prevention and intervention activities in case management which are provided by existing agency programs and along with both funded and unfunded in-home alternatives.
- Works both locally and regionally on cost-reduction alternatives in CSA programming.
- Assists with interagency case management as needed on difficult cases.
- Actively monitors and regularly communicates case trends in the locality.
- Performs other duties as may be assigned.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES
Ability to provide leadership in a team environment; ability to prepare and maintain detailed records and budget information. General knowledge of the philosophy, objectives, practices and techniques of CSA program areas (i.e. local government services, foster care, mental health, special education, etc.). Knowledge and ability to develop, monitor, manage, maintain, and report complex budget (i.e. multiple expenditures and funding streams). Thorough knowledge of community and state-wide resources available for at-risk youth and their families and guardians and current social economic and health concerns in the community. Ability to plan, organize, conduct and facilitate training programs and meetings. Ability to establish, maintain, and encourage effective working relationships in a diversity of roles between families, clients, vendors, consultants, CSA agencies, local and state government officials, etc. demonstrating diplomacy and active leadership to assure both service delivery effectiveness and fiscal accountability; Exhibits excellent interpersonal skills demonstrating respect for others; Ability to maintain detailed, confidential and fiscal information in a secure manner; Ability to collect, organize, interpret and report data with measurable outcomes; Ability to think critically and creatively to resolve problems; Ability to research, identify, develop, and facilitate localized services to meet identified needs of at-risk youth in the community; ; Applies skills in file and records management; Ability to prioritize multiple tasks, project, and demands; Ability to utilize office software and email (i.e. MS Windows, Office, Outlook, etc.); Ability to organize and present information clearly and concisely with a high degree of attention to detail; Ability to effectively cope with stressful and emotionally disturbing situations, subject matter, and events.
TRAINING, EDUCATION AND EXPERIENCE
Graduation from a four-year accredited college or university in Social Work, Human Services, Public Administration, Business Administration, or a related field. A working knowledge of the disciplines of behavioral science, corrections, education, administration, or related fields desirable, along with considerable professional work experience in youth-related and/or family services. Three or more years experience working with CSA programs along with fiscal program management experience preferred. Knowledge of social work practices and experience with demonstrated ability to provide liaison services between local, state, and federal agencies required.
SPECIAL REQUIREMENTS AND RELATED OBLIGATIONS
The successful applicant will possess and maintain a valid Virginia Motor Vehicle Operator’s License. Note: Applicant must have and maintain a driving record acceptable to Franklin County and its insurance carrier(s).
PHYSICAL DEMANDS
The ability to lift & move case records up to 15 pounds & sit for long periods of time at a desk.
WORK ENVIRONMENT
Work performed in a general office setting utilizing: the Microsoft Office computer programs, a telephone and fax.
AMERICANS WITH DISABILITIES ACT COMPLIANCE
Franklin County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Franklin County will provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with the employer.
Pay: $60,748.00 - $78,973.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Vision insurance
Work Location: In person
